How many times was Salesforce mentioned by AI?

Salesforce was mentioned 49 times across all AI models analyzed, representing 66.9% of total mentions.

What is Salesforce's ranking among mentioned brands?

Salesforce ranks #3 out of 58 brands analyzed (with 111 web sources also tracked), with a 66.9% share of voice.

What type of entity is Salesforce?

Salesforce is classified as a organization.

How is Share of Voice calculated?

Share of Voice = Model Coverage × Quality Score. Model weights are based on Monthly Active Users (OpenAI ChatGPT Latest: 900M MAU, Google Gemini Flash (latest): 650M MAU, Perplexity Sonar (with search) (latest): 45M MAU, etc.). Position in results matters - earlier mentions receive higher prominence scores.

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Q: Which AI models mention Salesforce?

Salesforce is mentioned by 5 AI models including Perplexity Sonar (with search) (latest), Anthropic Claude Sonnet (latest), OpenAI ChatGPT Latest, Google Gemini Flash (latest), X.AI Grok (latest).

Q: In which questions is Salesforce mentioned?

Salesforce appears in 1 question: 1. "What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.".

Share of Voice

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About Salesforce (organization)

This page provides details about Salesforce (organization) which was ranked #3 out of 58 in the list of brands (49 mentions (66.9% share)) in answers from AI models (Perplexity Sonar (with search) (latest), Anthropic Claude Sonnet (latest), OpenAI ChatGPT Latest, Google Gemini Flash (latest), X.AI Grok (latest)) when they were asked the following 1 question: "What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space." on Dec 30, 2025 by AI Chat Watch.

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Rank

Voice

Position

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Mentions

Mentions by AI Model

Model	Voice	Position	Mentions
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Source Links

URL	Mentioned By
salesforce.com
trailhead.salesforce.com
hubspot.com/products/crm
salesforce.com/dreamforce
inbound.com
trailblazers.salesforce.com
community.hubspot.com
reddit.com/r/salesforce
reddit.com/r/CRM
youtube.com/user/salesforce
youtube.com/user/HubSpot
admin.salesforce.com/podcast
hubspot.com/podcasts/the-growth-show
trailhead.salesforce.com/credentials
academy.hubspot.com
twitter.com/Benioff
trailhead.salesforce.com/trailblazer-community/groups
salesforce.com/products/sales-cloud/overview
appexchange.salesforce.com
appexchange.salesforce.com/consulting
trailhead.salesforce.com/trailblazer-community
stackoverflow.com/questions/tagged/salesforce
elevatiq.com/post/top-large-crms
community.hubspot.com/t5/CRM/Best-CRM-Software-in-2025/td-p/1083714
clarity-ventures.com/ecommerce-integrations/top-crm-software-systems
g2.com/categories/crm
emailtooltester.com/en/best-crm-for-small-business
youtube.com/watch?v=GCMdLB82FXg
morriscountyedc.org/10-best-crm-software-of-2025
freshworks.com/crm/sales
gartner.com/en/documents/4022342
accenture.com/us-en/services/cloud/salesforce
www2.deloitte.com/us/en/pages/consulting/solutions/customer-relationship-management.html
simplus.com
partners.salesforce.com/partnerlocator
salesforce.com/events
trailhead.salesforce.com/trailblazercommunity

Citations from AI Responses

What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.

### Leading Brands and Products The top CRM software in 2025 includes **Salesforce** (enterprise leader with robust customization, integrations, and reporting for large teams[Top 10 Large CRMs In 2025 - ElevatIQ](https://www.elevatiq.com/post/top-large-crms/)[Best CRM Software in 2025 - HubSpot Community](https://community.hubspot.com/t5/CRM/Best-CRM-Software-in-2025/td-p/1083714 [...]

December 30, 2025

[...] for 2025 | Free vs Paid CRMs ... - YouTube](https://www.youtube.com/watch?v=GCMdLB82FXg)[Best CRM Software: User Reviews from December 2025 - G2](https://www.g2.com/categories/crm). | CRM | Best For | Key Strengths | Notable Weaknesses | |-----|----------|---------------|--------------------| | **Salesforce** | Enterprises/large teams | Integrations, reporting, customization [Salesforce.com](https://www.salesforce.com) [Best CRM Software in 2025 - HubSpot Community](https://community.hubspot.com/t5/CRM/Best-CRM-Software-in-2025/td-p/1083714) | Expensive, steep learning curve [HubSpot Community](https: [...]

December 30, 2025

[...] LB82FXg)[Best CRM Software: User Reviews from December 2025 - G2](https://www.g2.com/categories/crm). | CRM | Best For | Key Strengths | Notable Weaknesses | |-----|----------|---------------|--------------------| | **Salesforce** | Enterprises/large teams | Integrations, reporting, customization [Salesforce.com](https://www.salesforce.com) [Best CRM Software in 2025 - HubSpot Community](https://community.hubspot.com/t5/CRM/Best-CRM-Software-in-2025/td-p/1083714) | Expensive, steep learning curve [HubSpot Community](https://community.hubspot.com/t5/CRM/Best-CRM-Software-in-2025/td-p/1083714) [Best CRM [...]

December 30, 2025

[...] s)[Best CRM for Small Business Owners in 2025 | Top 14](https://www.emailtooltester.com/en/best-crm-for-small-business/)[10 Best CRM Software Of 2025](https://morriscountyedc.org/10-best-crm-software-of-2025/) | N/A from results | ### Top Companies and Service Providers Leading providers include **Salesforce** (enterprise dominance[Top 10 Large CRMs In 2025 - ElevatIQ](https://www.elevatiq.com/post/top-large-crms/)[Best CRM Software in 2025 - HubSpot Community](https://community.hubspot.com/t5/CRM/Best-CRM-Software-in-2025/td-p/1083714)[The 24 Top CRM Software Systems in 2025 | Clarity Ventures](https: [...]

December 30, 2025

[...] y.hubspot.com/t5/CRM/Best-CRM-Software-in-2025/td-p/1083714). ### Recognized Experts and Thought Leaders Forbes Advisor ranks platforms via hands-on testing (e.g., Zoho top for SMBs[10 Best CRM Software Of 2025](https://morriscountyedc.org/10-best-crm-software-of-2025/)). G2 user reviews highlight Salesforce #1, HubSpot #2[Best CRM Software: User Reviews from December 2025 - G2](https://www.g2.com/categories/crm) ([G2.com/categories/crm](https://www.g2.com/categories/crm)). Community insights from HubSpot forums emphasize data hygiene experts[Best CRM Software in 2025 - HubSpot Community](https://commu [...]

December 30, 2025

# Comprehensive Guide to CRM Software ## Leading CRM Platforms ### 1. **Salesforce** [Salesforce](https://www.salesforce.com) is the market leader in CRM software, offering a comprehensive cloud-based platform with extensive customization options. - **Sales Cloud**: Core CRM functionality - **Service Cloud**: Customer service management - **Marketing Cloud**: Marketing automation [...]

December 30, 2025

[...] Salesforce](https://www.salesforce.com) is the market leader in CRM software, offering a comprehensive cloud-based platform with extensive customization options. - **Sales Cloud**: Core CRM functionality - **Service Cloud**: Customer service management - **Marketing Cloud**: Marketing automation - [Salesforce Trailhead](https://trailhead.salesforce.com) - Free learning platform ### 2. **HubSpot CRM** [HubSpot](https://www.hubspot.com/products/crm) offers a free CRM with robust features and paid tiers for advanced functionality. - Free tier available - Excellent for small to medium businesses - Strong m [...]

December 30, 2025

[...] enberg** - Author of "CRM at the Speed of Light" - [Website](https://the56group.com) - President of The 56 Group ### 3. **Esteban Kolsky** - Founder of ThinkJar - [Website](https://thinkjar.com) - Customer strategy expert ### 4. **Tiffani Bova** - Global Customer Growth & Innovation Evangelist at Salesforce - [Website](https://www.tiffanibova.com) - Author of "Growth IQ" ### 5. **Erin Hueffner** - Senior Director Analyst at Gartner - Covers CRM and sales technology ### 6. **Denis Pombriant** - Industry analyst and blogger - [Beagle Research](https://beagleresearch.com) ## Major Industry Events & Co [...]

December 30, 2025

[...] r** - Senior Director Analyst at Gartner - Covers CRM and sales technology ### 6. **Denis Pombriant** - Industry analyst and blogger - [Beagle Research](https://beagleresearch.com) ## Major Industry Events & Conferences ### 1. **Dreamforce** [Dreamforce](https://www.salesforce.com/dreamforce/) - Salesforce's annual mega-conference (San Francisco) ### 2. **INBOUND** [INBOUND](https://www.inbound.com) - HubSpot's annual conference (Boston) ### 3. **Microsoft Ignite** [Microsoft Ignite](https://ignite.microsoft.com) - Microsoft's conference featuring Dynamics 365 ### 4. **SaaStr Annual** [SaaStr Annu [...]

December 30, 2025

[...] itories/CPQ), industry needs, budget, and how much you value an all-in-one suite vs best-of-breed. Below is a practical map of the top options and the ecosystem around them. --- ## 1) Leading CRM brands & products (widely adopted) ### Enterprise CRM suites (deep customization, big ecosystems) - [Salesforce Sales Cloud](https://www.salesforce.com/products/sales-cloud/overview/) — strongest overall ecosystem and extensibility via [AppExchange](https://appexchange.salesforce.com/). - [Microsoft Dynamics 365 Sales](https://dynamics.microsoft.com/en-us/sales/overview/) — strong fit if you’re standardized [...]

December 30, 2025

[...] om/) - [IBM Consulting](https://www.ibm.com/consulting) - [Wipro](https://www.wipro.com/) - [Infosys](https://www.infosys.com/) - [Tata Consultancy Services (TCS)](https://www.tcs.com/) - [EPAM](https://www.epam.com/) Partner/solution ecosystems (useful for finding vetted providers and add-ons): - Salesforce consulting + apps: [Salesforce AppExchange](https://appexchange.salesforce.com/) (incl. [Consulting](https://appexchange.salesforce.com/consulting)) - HubSpot providers: [HubSpot Solutions Directory](https://ecosystem.hubspot.com/marketplace/solutions) - Microsoft partners & solutions: [Microsoft S [...]

December 30, 2025

[...] /www.ibm.com/consulting) - [Wipro](https://www.wipro.com/) - [Infosys](https://www.infosys.com/) - [Tata Consultancy Services (TCS)](https://www.tcs.com/) - [EPAM](https://www.epam.com/) Partner/solution ecosystems (useful for finding vetted providers and add-ons): - Salesforce consulting + apps: [Salesforce AppExchange](https://appexchange.salesforce.com/) (incl. [Consulting](https://appexchange.salesforce.com/consulting)) - HubSpot providers: [HubSpot Solutions Directory](https://ecosystem.hubspot.com/marketplace/solutions) - Microsoft partners & solutions: [Microsoft Solution Providers](https://www. [...]

December 30, 2025

[...] lationship intelligence CRM, common in deal-driven orgs (VC/PE, partnerships). - [Kustomer](https://www.kustomer.com/) — customer service CRM/platform (more service-centric than pure sales CRM). --- ## 5) Major industry events & conferences - [Dreamforce](https://www.salesforce.com/dreamforce/) (Salesforce) - [INBOUND](https://www.inbound.com/) (HubSpot) - [Microsoft Ignite](https://ignite.microsoft.com/) (Microsoft) - [Oracle CloudWorld](https://www.oracle.com/cloudworld/) (Oracle) - [SAP Sapphire](https://www.sap.com/events/sapphire.html) (SAP) - [Zoholics](https://www.zoho.com/zoholics/) (Zoho use [...]

December 30, 2025

[...] - [Oracle CloudWorld](https://www.oracle.com/cloudworld/) (Oracle) - [SAP Sapphire](https://www.sap.com/events/sapphire.html) (SAP) - [Zoholics](https://www.zoho.com/zoholics/) (Zoho user conference) --- ## 6) Active communities & forums (implementation help, peer advice) Vendor communities: - [Salesforce Trailblazer Community](https://trailhead.salesforce.com/trailblazer-community) - [HubSpot Community](https://community.hubspot.com/) - [Microsoft Dynamics 365 Community](https://community.dynamics.com/) - [Zoho Community](https://help.zoho.com/portal/en/community) - [Pipedrive Community](https://co [...]

December 30, 2025

[...] Management) market is one of the fastest-growing software sectors. Below is a comprehensive overview of the current landscape. ### 1. Leading Brands and Products These are the industry heavyweights that dominate market share with comprehensive feature sets for sales, marketing, and service. * **Salesforce**: The global leader in CRM, known for its extensive "Sales Cloud" and massive ecosystem. [Salesforce Official Site](https://www.salesforce.com) * **HubSpot**: Popular for its "freemium" model and strong focus on inbound marketing integration. [HubSpot CRM](https://www.hubspot.com/products/crm) * [...]

December 30, 2025

[...] f the current landscape. ### 1. Leading Brands and Products These are the industry heavyweights that dominate market share with comprehensive feature sets for sales, marketing, and service. * **Salesforce**: The global leader in CRM, known for its extensive "Sales Cloud" and massive ecosystem. [Salesforce Official Site](https://www.salesforce.com) * **HubSpot**: Popular for its "freemium" model and strong focus on inbound marketing integration. [HubSpot CRM](https://www.hubspot.com/products/crm) * **Microsoft Dynamics 365**: The top choice for enterprises deeply integrated into the Microsoft Azu [...]

December 30, 2025

[...] more established, it remains a leader for small businesses focused on visual pipeline management. [Pipedrive](https://www.pipedrive.com/) ### 3. Recognized Experts and Thought Leaders Individuals who shape the strategy and future of CRM and Sales Tech. * **Marc Benioff**: Co-founder and CEO of Salesforce; pioneer of the SaaS model. [Marc Benioff on X](https://twitter.com/Benioff) * **Dharmesh Shah**: Co-founder of HubSpot and a leading voice on inbound marketing and AI. [Dharmesh Shah's Personal Site](https://dharmesh.com/) * **Paul Greenberg**: Often called the "Godfather of CRM," author of *C [...]

December 30, 2025

[...] (https://martech.org/category/crm/) * **ZDNET (CRM Section)**: Provides technical news and enterprise reviews. [ZDNET CRM News](https://www.zdnet.com/topic/crm/) ### 6. Major Industry Events and Conferences The primary venues for product launches and networking. * **Dreamforce**: Organized by Salesforce, it is one of the largest tech conferences in the world. [Dreamforce](https://www.salesforce.com/dreamforce/) * **HubSpot INBOUND**: Focused on marketing, sales, and CRM strategies. [INBOUND](https://www.inbound.com/) * **Gartner Sales & Marketing Conference**: High-level strategy for enterpris [...]

December 30, 2025

[...] conferences) * **CRM Evolution**: A dedicated conference for customer service and CRM professionals. [CRM Evolution](https://www.crmevolution.com/) ### 7. Active Communities and Forums Places to ask questions and share best practices with other users. * **Trailblazer Community**: The official Salesforce user community. [Salesforce Trailblazer](https://trailhead.salesforce.com/trailblazer-community/groups) * **HubSpot Community**: Active forums for HubSpot users and developers. [HubSpot Community](https://community.hubspot.com/) * **RevOps Co-op**: A community for professionals who manage the " [...]

December 30, 2025

### Leading CRM Brands and Products The CRM (Customer Relationship Management) software market is dominated by a few key players, with others excelling in niches like SMBs, enterprises, or sales-focused automation. According to G2's 2024 Grid report for CRM, top-rated options include Salesforce (leader in enterprise), HubSpot (best for inbound marketing integration), and Zoho CRM (value leader for small businesses). [G2 CRM Software Category](https://www.g2.com/categories/crm). - **Salesforce**: The market leader with comprehensive features for sales, service, marketing, and analytics. P [...]

December 30, 2025

[...] sales-focused automation. According to G2's 2024 Grid report for CRM, top-rated options include Salesforce (leader in enterprise), HubSpot (best for inbound marketing integration), and Zoho CRM (value leader for small businesses). [G2 CRM Software Category](https://www.g2.com/categories/crm). - **Salesforce**: The market leader with comprehensive features for sales, service, marketing, and analytics. Pricing starts at $25/user/month. Official site: [Salesforce](https://www.salesforce.com/products/sales-cloud/overview/). - **HubSpot CRM**: Free core CRM with scalable paid add-ons for marketing and sale [...]

December 30, 2025

[...] d marketing integration), and Zoho CRM (value leader for small businesses). [G2 CRM Software Category](https://www.g2.com/categories/crm). - **Salesforce**: The market leader with comprehensive features for sales, service, marketing, and analytics. Pricing starts at $25/user/month. Official site: [Salesforce](https://www.salesforce.com/products/sales-cloud/overview/). - **HubSpot CRM**: Free core CRM with scalable paid add-ons for marketing and sales hubs. Ideal for growing teams. Official site: [HubSpot CRM](https://www.hubspot.com/products/crm). - **Zoho CRM**: Affordable, customizable with AI featur [...]

December 30, 2025

[...] r comparisons: - [G2 CRM Leaderboard](https://www.g2.com/categories/crm#grid) - [Capterra CRM Directory](https://www.capterra.com/customer-relationship-management-software/) - [Gartner Magic Quadrant for CRM Customer Engagement Center (2023)](https://www.gartner.com/en/documents/4022342) – Leaders: Salesforce, Microsoft, Oracle. ### Top Companies and Service Providers These are major implementation partners, resellers, and consultancies specializing in CRM deployments: - **Accenture**: Global leader in Salesforce implementations. [Accenture Salesforce Services](https://www.accenture.com/us-en/services [...]

December 30, 2025

[...] stomer Engagement Center (2023)](https://www.gartner.com/en/documents/4022342) – Leaders: Salesforce, Microsoft, Oracle. ### Top Companies and Service Providers These are major implementation partners, resellers, and consultancies specializing in CRM deployments: - **Accenture**: Global leader in Salesforce implementations. [Accenture Salesforce Services](https://www.accenture.com/us-en/services/cloud/salesforce). - **Deloitte**: Enterprise CRM consulting across Salesforce, Dynamics. [Deloitte CRM Services](https://www2.deloitte.com/us/en/pages/consulting/solutions/customer-relationship-management.htm [...]

December 30, 2025

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About Salesforce (organization)

Mentions by AI Model

Source Links

Citations from AI Responses