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About g2.com (Reviews)
This page provides details about g2.com (Reviews) which was ranked #3 out of 111 in the list of sources (17 citations (5.6% share)) in answers from AI models (Perplexity Sonar (with search) (latest),
Anthropic Claude Sonnet (latest),
OpenAI ChatGPT Latest,
Google Gemini Flash (latest),
X.AI Grok (latest)) when they were asked the following 1 question: "What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Salesforce, HubSpot, Microsoft Dynamics 365, Zoho CRM, Pipedrive +10 more.
Used by AI Models
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Pages from g2.com (6 links)
| URL Path | Citations | Position |
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| /categories/crm | 0 | N/A |
| www.g2.com | 0 | N/A |
| /categories/crm#grid | 13 | 15.5 |
| /discover | 1 | 41 |
| /compare | 1 | 49 |
| /articles/crm-thought-leaders | 2 | 68 |
Brands Referenced By This Website (15 brands)
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1.9% | 9 |
| CRM Magazine | 0.4% | 2 |
Citations from AI Responses
Perplexity Sonar (with search) (latest)
(5 citations)
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] elevatiq.com/post/top-large-crms/)[Best CRM Software in 2025 - HubSpot Community](https://community.hubspot.com/t5/CRM/Best-CRM-Software-in-2025/td-p/1083714)[The 24 Top CRM Software Systems in 2025 | Clarity Ventures](https://www.clarity-ventures.com/ecommerce-integrations/top-crm-software-systems)[Best CRM Software: User Reviews from December 2025 - G2](https://www.g2.com/categories/crm)), **HubSpot CRM** (user-friendly, free tier for SMBs/startups with strong marketing-sales alignment[Top 10 Large CRMs In 2025 - ElevatIQ](https://www.elevatiq.com/post/top-large-crms/)[Best CRM Software in 2025 - HubSpot Community](https://community.hubspot.com/t5/CRM/Best-CRM-Software-in-2025/td- [...]
[...] w.clarity-ventures.com/ecommerce-integrations/top-crm-software-systems)[Best CRM for Small Business Owners in 2025 | Top 14](https://www.emailtooltester.com/en/best-crm-for-small-business/)[My TOP 5 CRM Software for 2025 | Free vs Paid CRMs ... - YouTube](https://www.youtube.com/watch?v=GCMdLB82FXg)[Best CRM Software: User Reviews from December 2025 - G2](https://www.g2.com/categories/crm)), and **Zoho CRM** (budget-friendly, feature-rich for SMBs with automation and workflows[Best CRM Software in 2025 - HubSpot Community](https://community.hubspot.com/t5/CRM/Best-CRM-Software-in-2025/td-p/1083714)[The 24 Top CRM Software Systems in 2025 | Clarity Ventures](https://www.clarity-ventu [...]
[...] mailtooltester.com/en/best-crm-for-small-business/)[10 Best CRM Software Of 2025](https://morriscountyedc.org/10-best-crm-software-of-2025/)), **ActiveCampaign** (advanced automation[Best CRM for Small Business Owners in 2025 | Top 14](https://www.emailtooltester.com/en/best-crm-for-small-business/)[Best CRM Software: User Reviews from December 2025 - G2](https://www.g2.com/categories/crm)), **Monday Sales CRM** (versatile for teams[The 24 Top CRM Software Systems in 2025 | Clarity Ventures](https://www.clarity-ventures.com/ecommerce-integrations/top-crm-software-systems)[My TOP 5 CRM Software for 2025 | Free vs Paid CRMs ... - YouTube](https://www.youtube.com/watch?v=GCMdLB82FXg)), [...]
[...] l Business Owners in 2025 | Top 14](https://www.emailtooltester.com/en/best-crm-for-small-business/)[10 Best CRM Software Of 2025](https://morriscountyedc.org/10-best-crm-software-of-2025/)[My TOP 5 CRM Software for 2025 | Free vs Paid CRMs ... - YouTube](https://www.youtube.com/watch?v=GCMdLB82FXg)[Best CRM Software: User Reviews from December 2025 - G2](https://www.g2.com/categories/crm). | CRM | Best For | Key Strengths | Notable Weaknesses | |-----|----------|---------------|--------------------| | **Salesforce** | Enterprises/large teams | Integrations, reporting, customization [Salesforce.com](https://www.salesforce.com) [Best CRM Software in 2025 - HubSpot Community](https:/ [...]
[...] -CRM-Software-in-2025/td-p/1083714). ### Recognized Experts and Thought Leaders Forbes Advisor ranks platforms via hands-on testing (e.g., Zoho top for SMBs[10 Best CRM Software Of 2025](https://morriscountyedc.org/10-best-crm-software-of-2025/)). G2 user reviews highlight Salesforce #1, HubSpot #2[Best CRM Software: User Reviews from December 2025 - G2](https://www.g2.com/categories/crm) ([G2.com/categories/crm](https://www.g2.com/categories/crm)). Community insights from HubSpot forums emphasize data hygiene experts[Best CRM Software in 2025 - HubSpot Community](https://community.hubspot.com/t5/CRM/Best-CRM-Software-in-2025/td-p/1083714). YouTube creators like Stewart Gauld revie [...]
Anthropic Claude Sonnet (latest)
(1 citation)
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] ** [Sales Hacker](https://www.saleshacker.com/community/) - Sales and CRM focused ## Influential Publications & Media ### 1. **Destination CRM** [Destination CRM](https://www.destinationcrm.com) - Leading CRM publication ### 2. **CRM Magazine** Published by Information Today, Inc. ### 3. **G2** [G2 CRM Category](https://www.g2.com/categories/crm) - User reviews and comparisons ### 4. **Capterra** [Capterra CRM](https://www.capterra.com/customer-relationship-management-software/) - Reviews and comparisons ### 5. **TrustRadius** [TrustRadius CRM](https://www.trustradius.com/crm) - In-depth user reviews ### 6. **Gartner** [Gartner CRM Rese [...]
OpenAI ChatGPT Latest
(1 citation)
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] .com/) - [CustomerThink](https://customerthink.com/) - [MarTech](https://martech.org/) - [CMSWire](https://www.cmswire.com/) - [TechTarget: SearchCustomerExperience](https://www.techtarget.com/searchcustomerexperience/) Software discovery/reviews (useful for longlists; validate with references): - [G2](https://www.g2.com/) - [Capterra](https://www.capterra.com/) - [TrustRadius](https://www.trustradius.com/) --- ## If you tell me 6 details, I’ll recommend a “best-fit” shortlist Reply with: 1) B2B/B2C, 2) team size (sales + service), 3) sales motion (inbound/outbound/PLG/channel), 4) must-have integrations (e.g., Mi [...]
Google Gemini Flash (latest)
(1 citation)
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] esearch, focusing on disruptive technologies and CX. [Constellation Research](https://www.constellationr.com/users/rwang0) ### 4. Comparison and Review Platforms Use these sites to compare features, pricing, and verified user reviews. * **G2**: The leading peer-to-peer review site for software. [G2 CRM Grid](https://www.g2.com/categories/crm) * **Capterra**: Provides extensive user reviews and software comparisons. [Capterra CRM Category](https://www.capterra.com/customer-relationship-management-software/) * **TrustRadius**: Focuses on in-depth reviews from authenticated users in enterprise settings. [TrustRadius CRM Reviews](https [...]
X.AI Grok (latest)
(5 citations)
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] players, with others excelling in niches like SMBs, enterprises, or sales-focused automation. According to G2's 2024 Grid report for CRM, top-rated options include Salesforce (leader in enterprise), HubSpot (best for inbound marketing integration), and Zoho CRM (value leader for small businesses). [G2 CRM Software Category](https://www.g2.com/categories/crm). - **Salesforce**: The market leader with comprehensive features for sales, service, marketing, and analytics. Pricing starts at $25/user/month. Official site: [Salesforce](https://www.salesforce.com/products/sales-cloud/overview/). - **HubSpot CRM**: Free core CRM with scalable paid add-ons for [...]
[...] https://www.freshworks.com/crm/sales/). - Other notables: Oracle CX Sales ([Oracle CX](https://www.oracle.com/cx/sales/)), SAP Sales Cloud ([SAP Sales Cloud](https://www.sap.com/products/crm/sales-cloud.html)), and monday sales CRM ([monday sales CRM](https://monday.com/sales)). For comparisons: - [G2 CRM Leaderboard](https://www.g2.com/categories/crm#grid) - [Capterra CRM Directory](https://www.capterra.com/customer-relationship-management-software/) - [Gartner Magic Quadrant for CRM Customer Engagement Center (2023)](https://www.gartner.com/en/documents/4022342) – Leaders: Salesforce, Microsoft, Oracle. ### Top Companies and Service Providers The [...]
[...] *Tiffani Bova**: Salesforce CRO, keynote speaker on customer-centric growth. LinkedIn influence noted in [Forrester reports](https://www.forrester.com/blogs/author/tiffani-bova/). - **Arnie Bellini**: CEO of Tecnova (Dynamics partner). [Arnie Bellini Insights](https://www.arnieb.com/). - Follow via [G2 Thought Leadership](https://www.g2.com/articles/crm-thought-leaders) or [Sales Hacker Experts](https://www.saleshacker.com/). ### Promising Startups and New Market Entrants Emerging CRMs leveraging AI, no-code, and modern data: - **Attio**: AI-native CRM for teams, flexible objects. Raised $100M+ Series B. [Attio](https://attio.com/). - **Folk**: European no-code [...]
[...] es.com/)) for AI CRM. Stats from [Statista CRM Market](https://www.statista.com/outlook/tmo/customer-relationship-management/worldwide) project $96B market by 2025. **Recommendation**: Evaluate based on needs (e.g., HubSpot for startups, Salesforce for enterprises). Use free trials and tools like [G2's Compare Feature](https://www.g2.com/compare) for decisions. [...]
[...] ubSpot Community](https://community.hubspot.com/). - **Reddit**: r/CRM ([r/CRM](https://www.reddit.com/r/CRM/)), r/sales ([r/sales](https://www.reddit.com/r/sales/)), r/HubSpot. - **Zoho Community**: User forums. [Zoho Community](https://community.zoho.com/crm). - **G2 Community**: Reviews and Q&A. [G2 Community](https://www.g2.com/discover). Slack/Discord: Sales Stack Slack via [Sales Stack Community](https://salesstack.co/). ### Influential Publications and Media Sources for trends, reviews, benchmarks: - **Gartner**: Magic Quadrant/Wave reports. [Gartner CRM Insights](https://www.gartner.com/en/information-technology/insights/cu [...]