AI Mentions & Sources Report for CRM Software
This page provides details about salesforce.com (Tech Companies) which was ranked #2 out of 111 in the list of sources (10 citations (8.4% share)) in answers from AI models (Perplexity Sonar (with search) (latest),
Anthropic Claude Sonnet (latest),
OpenAI ChatGPT Latest,
Google Gemini Flash (latest),
X.AI Grok (latest)) when they were asked the following 1 question: "What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Salesforce, HubSpot, Microsoft Dynamics 365, Pipedrive, Freshsales +10 more.
| Model | Voice | Position | Citations |
|---|---|---|---|
|
|
{{ getInfluenceForBot(bot.id) }} | {{ getPositionForBot(bot.id) }} | {{ getMentionsForBot(bot.id) }} |
| URL Path | Citations | Position |
|---|---|---|
| salesforce.com | 0 | N/A |
| /products/sales-cloud/overview | 5 | 1.2 |
| /events | 1 | 36 |
| /dreamforce | 4 | 37.1 |
| Brand | Voice | Mentions |
|---|---|---|
|
|
100% | 49 |
|
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75% | 68 |
|
|
66.9% | 49 |
|
|
62.1% | 68 |
|
|
26.3% | 30 |
|
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25.9% | 31 |
|
|
9.2% | 14 |
|
|
8.7% | 10 |
|
|
5.9% | 12 |
|
|
3.9% | 8 |
|
|
2.7% | 7 |
|
|
2.5% | 5 |
|
|
2.2% | 6 |
|
|
0.9% | 3 |
|
|
0.8% | 3 |
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] dLB82FXg)[Best CRM Software: User Reviews from December 2025 - G2](https://www.g2.com/categories/crm). | CRM | Best For | Key Strengths | Notable Weaknesses | |-----|----------|---------------|--------------------| | **Salesforce** | Enterprises/large teams | Integrations, reporting, customization [Salesforce.com](https://www.salesforce.com) [Best CRM Software in 2025 - HubSpot Community](https://community.hubspot.com/t5/CRM/Best-CRM-Software-in-2025/td-p/1083714) | Expensive, steep learning curve [HubSpot Community](https://community.hubspot.com/t5/CRM/Best-CRM-Software-in-2025/td-p/1083714) [Best CRM Software in 2025 - HubSpot Commu [...]
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] ova.com) - Author of "Growth IQ" ### 5. **Erin Hueffner** - Senior Director Analyst at Gartner - Covers CRM and sales technology ### 6. **Denis Pombriant** - Industry analyst and blogger - [Beagle Research](https://beagleresearch.com) ## Major Industry Events & Conferences ### 1. **Dreamforce** [Dreamforce](https://www.salesforce.com/dreamforce/) - Salesforce's annual mega-conference (San Francisco) ### 2. **INBOUND** [INBOUND](https://www.inbound.com) - HubSpot's annual conference (Boston) ### 3. **Microsoft Ignite** [Microsoft Ignite](https://ignite.microsoft.com) - Microsoft's conference featuring Dynamics 365 ### 4. **SaaStr Annual* [...]
# Comprehensive Guide to CRM Software ## Leading CRM Platforms ### 1. **Salesforce** [Salesforce](https://www.salesforce.com) is the market leader in CRM software, offering a comprehensive cloud-based platform with extensive customization options. - **Sales Cloud**: Core CRM functionality - **Service Cloud**: Customer service management - **Marketing Cloud**: Marketing automation - [Salesforce Trailhead](https://trailhea [...]
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] style CRM. - [Affinity](https://www.affinity.co/) — relationship intelligence CRM, common in deal-driven orgs (VC/PE, partnerships). - [Kustomer](https://www.kustomer.com/) — customer service CRM/platform (more service-centric than pure sales CRM). --- ## 5) Major industry events & conferences - [Dreamforce](https://www.salesforce.com/dreamforce/) (Salesforce) - [INBOUND](https://www.inbound.com/) (HubSpot) - [Microsoft Ignite](https://ignite.microsoft.com/) (Microsoft) - [Oracle CloudWorld](https://www.oracle.com/cloudworld/) (Oracle) - [SAP Sapphire](https://www.sap.com/events/sapphire.html) (SAP) - [Zoholics](https://www.zoho.com/zoholic [...]
[...] ritories/CPQ), industry needs, budget, and how much you value an all-in-one suite vs best-of-breed. Below is a practical map of the top options and the ecosystem around them. --- ## 1) Leading CRM brands & products (widely adopted) ### Enterprise CRM suites (deep customization, big ecosystems) - [Salesforce Sales Cloud](https://www.salesforce.com/products/sales-cloud/overview/) — strongest overall ecosystem and extensibility via [AppExchange](https://appexchange.salesforce.com/). - [Microsoft Dynamics 365 Sales](https://dynamics.microsoft.com/en-us/sales/overview/) — strong fit if you’re standardized on Microsoft; broad add-ons via [Microsoft AppSource](https://appsource [...]
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] vides technical news and enterprise reviews. [ZDNET CRM News](https://www.zdnet.com/topic/crm/) ### 6. Major Industry Events and Conferences The primary venues for product launches and networking. * **Dreamforce**: Organized by Salesforce, it is one of the largest tech conferences in the world. [Dreamforce](https://www.salesforce.com/dreamforce/) * **HubSpot INBOUND**: Focused on marketing, sales, and CRM strategies. [INBOUND](https://www.inbound.com/) * **Gartner Sales & Marketing Conference**: High-level strategy for enterprise leaders. [Gartner Conferences](https://www.gartner.com/en/conferences/hub/sales-marketing-conferences) * [...]
[...] of the current landscape. ### 1. Leading Brands and Products These are the industry heavyweights that dominate market share with comprehensive feature sets for sales, marketing, and service. * **Salesforce**: The global leader in CRM, known for its extensive "Sales Cloud" and massive ecosystem. [Salesforce Official Site](https://www.salesforce.com) * **HubSpot**: Popular for its "freemium" model and strong focus on inbound marketing integration. [HubSpot CRM](https://www.hubspot.com/products/crm) * **Microsoft Dynamics 365**: The top choice for enterprises deeply integrated into the Microsoft Azure and Office 365 ecosystems. [Microsoft D [...]
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] report/crm-trends/) and [Crunchbase CRM Category](https://www.crunchbase.com/hub/customer-relationship-management-software-companies). ### Major Industry Events and Conferences Key gatherings for networking and updates: - **Dreamforce** (Salesforce): Annual mega-event, Sept 2024 in San Francisco. [Dreamforce 2024](https://www.salesforce.com/dreamforce/). - **INBOUND** (HubSpot): Marketing/sales focus, Sept 2024 Boston. [INBOUND 2024](https://www.inbound.com/). - **Microsoft Business Applications Launch**: Dynamics updates. [Microsoft Events](https://events.microsoft.com/). - **CRM Evolution** (by CRMXchange): B2B focus. [CRM Evolution](https://ww [...]
[...] nd marketing integration), and Zoho CRM (value leader for small businesses). [G2 CRM Software Category](https://www.g2.com/categories/crm). - **Salesforce**: The market leader with comprehensive features for sales, service, marketing, and analytics. Pricing starts at $25/user/month. Official site: [Salesforce](https://www.salesforce.com/products/sales-cloud/overview/). - **HubSpot CRM**: Free core CRM with scalable paid add-ons for marketing and sales hubs. Ideal for growing teams. Official site: [HubSpot CRM](https://www.hubspot.com/products/crm). - **Zoho CRM**: Affordable, customizable with AI features (Zia). Starts free for 3 users. Official site: [Zoho CRM [...]
[...] (https://www.inbound.com/). - **Microsoft Business Applications Launch**: Dynamics updates. [Microsoft Events](https://events.microsoft.com/). - **CRM Evolution** (by CRMXchange): B2B focus. [CRM Evolution](https://www.crmevolution.com/). - **Dreamforce alternatives**: Salesforce World Tour events ([Salesforce Events](https://www.salesforce.com/events/)). Calendar: [10Times CRM Events](https://10times.com/crm-software). ### Active Communities and Forums Places for discussion, tips, and support: - **Salesforce Trailblazer Community**: 10M+ members. [Trailblazer Community](https://trailhead.salesforce.com/trailblazercommunity). - **HubSpot Commu [...]