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About dynamics.microsoft.com (Tech Companies)
This page provides details about dynamics.microsoft.com (Tech Companies) which was ranked #4 out of 177 in the list of sources (16 citations (4.2% share)) in answers from AI models (Perplexity Sonar (with search) (latest),
Anthropic Claude Sonnet (latest),
OpenAI ChatGPT Latest,
Google Gemini Flash (latest),
X.AI Grok (latest)) when they were asked the following 3 questions: "What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.", "If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.", "What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: HubSpot, Microsoft Dynamics 365, Zoho CRM, Zoho, Microsoft.
Used by AI Models
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Pages from dynamics.microsoft.com (2 links)
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| dynamics.microsoft.com | 0 | N/A |
| /en-us/sales/overview | 16 | 5.7 |
Brands Referenced By This Website (5 brands)
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Citations from AI Responses
Perplexity Sonar (with search) (latest)
(1 citation)
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] blog.com/2025/10/top-crm-software/)[Top 10 Large CRMs In 2025 - ElevatIQ](https://www.elevatiq.com/post/top-large-crms/)[The 12 best CRM software in 2025 - Zapier](https://zapier.com/blog/best-crm-app/) | Official sites: [Salesforce](https://www.salesforce.com), [HubSpot](https://www.hubspot.com), [Microsoft Dynamics 365](https://dynamics.microsoft.com), [Zoho CRM](https://www.zoho.com/crm), [Pipedrive](https://www.pipedrive.com). Review platforms: [G2 CRM Category](https://www.g2.com/categories/crm).[Best CRM Software: User Reviews from December 2025 - G2](https://www.g2.com/categories/crm) ### Reputable Companies and Providers Leading provider [...]
Anthropic Claude Sonnet (latest)
(3 citations)
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] orm ### 2. **HubSpot CRM** [HubSpot](https://www.hubspot.com/products/crm) offers a free CRM with robust features and paid tiers for advanced functionality. - Free tier available - Excellent for small to medium businesses - Strong marketing automation integration ### 3. **Microsoft Dynamics 365** [Microsoft Dynamics 365](https://dynamics.microsoft.com) integrates deeply with Microsoft's ecosystem (Office 365, Teams, Outlook). - Strong for enterprise customers - AI-powered insights - Excellent integration capabilities ### 4. **Zoho CRM** [Zoho CRM](https://www.zoho.com/crm/) provides affordable, feature-rich CRM for businesses of all sizes. - Co [...]
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] ucts ### Enterprise & Established Leaders 1. **[Salesforce](https://www.salesforce.com/)** - The market leader in CRM software, offering Sales Cloud, Service Cloud, and Marketing Cloud - **[Salesforce Trailhead](https://trailhead.salesforce.com/)** - Free learning platform for Salesforce 2. **[Microsoft Dynamics 365](https://dynamics.microsoft.com/)** - Enterprise CRM integrated with Microsoft's ecosystem 3. **[HubSpot CRM](https://www.hubspot.com/products/crm)** - Popular for small to medium businesses with a robust free tier 4. **[Oracle NetSuite CRM](https://www.netsuite.com/portal/products/crm.shtml)** - Enterprise-level CRM with ERP in [...]
What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] and Dominant Brands ### Top Enterprise CRM Platforms 1. **Salesforce** - [https://www.salesforce.com](https://www.salesforce.com) - Market leader with approximately 20-23% market share - Offers Sales Cloud, Service Cloud, Marketing Cloud, and Commerce Cloud 2. **Microsoft Dynamics 365** - [https://dynamics.microsoft.com](https://dynamics.microsoft.com) - Strong integration with Microsoft ecosystem - Second largest CRM provider globally 3. **HubSpot** - [https://www.hubspot.com](https://www.hubspot.com) - Leader in inbound marketing and SMB CRM - Known for freemium model and ease of use 4. **Zoho CRM** - [https://www.zoho.com/crm](h [...]
OpenAI ChatGPT Latest
(6 citations)
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] ding CRM brands & products (widely adopted) ### Enterprise CRM suites (deep customization, big ecosystems) - [Salesforce Sales Cloud](https://www.salesforce.com/products/sales-cloud/overview/) — strongest overall ecosystem and extensibility via [AppExchange](https://appexchange.salesforce.com/). - [Microsoft Dynamics 365 Sales](https://dynamics.microsoft.com/en-us/sales/overview/) — strong fit if you’re standardized on Microsoft; broad add-ons via [Microsoft AppSource](https://appsource.microsoft.com/). - [Oracle CX Sales](https://www.oracle.com/cx/sales/) — often selected in Oracle-heavy enterprises; integrations via [Oracle Cloud Marketplace](https://cloudmarketplace.orac [...]
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] ## 2) Most trusted CRM brands (enterprise → SMB) + what they’re best known for ### Enterprise / upper mid-market leaders - [Salesforce](https://www.salesforce.com/) — broad CRM platform + ecosystem (Sales Cloud: [Salesforce Sales Cloud](https://www.salesforce.com/products/sales-cloud/overview/)). - [Microsoft Dynamics 365](https://dynamics.microsoft.com/) — strong for Microsoft-centric orgs; ties into [Microsoft 365](https://www.microsoft.com/microsoft-365) and [Power Platform](https://www.microsoft.com/power-platform). - [Oracle CX](https://www.oracle.com/cx/) — large enterprise CX suite. - [SAP Customer Experience](https://www.sap.com/products/cr [...]
[...] https://www.hubspot.com/products/crm) - [Pipedrive](https://www.pipedrive.com/) - [Zoho CRM](https://www.zoho.com/crm/) - [Freshsales](https://www.freshworks.com/freshsales-crm/) ### If you’re choosing a CRM for a larger org (governance + integrations) - [Salesforce](https://www.salesforce.com/) - [Microsoft Dynamics 365](https://dynamics.microsoft.com/) - [Oracle CX](https://www.oracle.com/cx/) - [SAP Customer Experience](https://www.sap.com/products/crm.html) --- ## 4) Reputable implementation partners & how to find them Large global consultancies often implement CRMs at scale: - [Accenture](https://www.accenture.com/) - [Deloitte](https://www [...]
What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] ww.salesforce.com/products/sales-cloud/overview/), [Service Cloud](https://www.salesforce.com/products/service-cloud/overview/), [AppExchange](https://appexchange.salesforce.com/) - **Microsoft Dynamics 365** (strong in Microsoft-centric enterprises; tight Microsoft 365/Power Platform integration): [Dynamics 365](https://dynamics.microsoft.com/), [Dynamics 365 Sales](https://dynamics.microsoft.com/en-us/sales/overview/), [Microsoft AppSource](https://appsource.microsoft.com/) - **HubSpot** (leading SMB/mid-market “all-in-one” go-to-market suite): [HubSpot](https://www.hubspot.com/), [HubSpot CRM](https://www.hubspot.com/products/crm), [Hu [...]
[...] , [Service Cloud](https://www.salesforce.com/products/service-cloud/overview/), [AppExchange](https://appexchange.salesforce.com/) - **Microsoft Dynamics 365** (strong in Microsoft-centric enterprises; tight Microsoft 365/Power Platform integration): [Dynamics 365](https://dynamics.microsoft.com/), [Dynamics 365 Sales](https://dynamics.microsoft.com/en-us/sales/overview/), [Microsoft AppSource](https://appsource.microsoft.com/) - **HubSpot** (leading SMB/mid-market “all-in-one” go-to-market suite): [HubSpot](https://www.hubspot.com/), [HubSpot CRM](https://www.hubspot.com/products/crm), [HubSpot Marketplace](https://ecosystem.hubspot.com/marketplace) - **Oracle CX* [...]
[...] “best” depends heavily on company size, complexity, and stack, here are the products most commonly shortlisted by scenario (with official sources): ### Enterprise CRM platform + ecosystem depth - [Salesforce](https://www.salesforce.com/) (plus [AppExchange](https://appexchange.salesforce.com/)) - [Microsoft Dynamics 365](https://dynamics.microsoft.com/) (plus [AppSource](https://appsource.microsoft.com/)) - [SAP Customer Experience](https://www.sap.com/products/crm.html) - [Oracle CX](https://www.oracle.com/cx/) ### SMB / mid-market “quick time-to-value” - [HubSpot CRM](https://www.hubspot.com/products/crm) - [Zoho CRM](https://www.zoho.com/crm/ [...]
Google Gemini Flash (latest)
(3 citations)
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] lesforce.com) * **HubSpot**: Popular for its "freemium" model and strong focus on inbound marketing integration. [HubSpot CRM](https://www.hubspot.com/products/crm) * **Microsoft Dynamics 365**: The top choice for enterprises deeply integrated into the Microsoft Azure and Office 365 ecosystems. [Microsoft Dynamics 365](https://dynamics.microsoft.com/) * **Oracle Advertising and Customer Experience (CX)**: Comprehensive enterprise suite focused on data-driven customer journeys. [Oracle CX](https://www.oracle.com/cx/) * **SAP Customer Experience**: Preferred by large global organizations already using SAP’s ERP solutions. [SAP CX](https://www [...]
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] ry competitor to Salesforce for SMBs and mid-market companies. Renowned for its ease of use and "Inbound Marketing" integration. [HubSpot CRM](https://www.hubspot.com/products/crm) * **Microsoft Dynamics 365:** The go-to for organizations already heavily invested in the Microsoft/Azure ecosystem. [Microsoft Dynamics 365](https://dynamics.microsoft.com/) * **Zoho CRM:** A highly affordable, feature-rich alternative that is popular with small businesses and global startups. [Zoho CRM](https://www.zoho.com/crm/) * **Pipedrive:** A sales-focused CRM designed specifically for "activity-based" selling and visual pipelines. [Pipedrive](https://www.p [...]
What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] fine the industry standard for enterprise-level CRM solutions. * **Salesforce:** The undisputed global leader with the largest market share. [Salesforce Official Site](https://www.salesforce.com) * **Microsoft Dynamics 365:** A major player integrated deeply within the Microsoft 365 ecosystem. [Microsoft Dynamics 365](https://dynamics.microsoft.com) * **Oracle Advertising and CX:** Focuses on large enterprises requiring complex data management. [Oracle CRM](https://www.oracle.com/cx/) * **SAP Customer Experience (CX):** A leader in integrating CRM with backend ERP systems. [SAP CX](https://www.sap.com/products/crm.html) * **HubSpot:** D [...]
X.AI Grok (latest)
(3 citations)
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] spot.com/products/crm). - **Zoho CRM**: Affordable, customizable with AI features (Zia). Starts free for 3 users. Official site: [Zoho CRM](https://www.zoho.com/crm/). - **Microsoft Dynamics 365 Sales**: Integrates deeply with Microsoft ecosystem (Outlook, Teams). Enterprise-focused. Official site: [Microsoft Dynamics 365 Sales](https://dynamics.microsoft.com/en-us/sales/overview/). - **Pipedrive**: Sales pipeline-focused, visual interface. Starts at $14/user/month. Official site: [Pipedrive](https://www.pipedrive.com/). - **Freshsales (by Freshworks)**: AI-driven with Freddy AI assistant. Free tier available. Official site: [Freshsales](https://www.freshworks.com/crm/sales/ [...]
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] ntegrated marketing/sales tools; ideal for SMBs and inbound marketing. Official site: [HubSpot](https://www.hubspot.com/products/crm). - **Microsoft Dynamics 365**: Strong integration with Microsoft ecosystem (e.g., Office 365, Teams). Best for enterprises already on Microsoft stack. Official site: [Dynamics 365 Sales](https://dynamics.microsoft.com/en-us/sales/overview/). - **Zoho CRM**: Affordable, customizable for SMBs with strong multichannel support. Official site: [Zoho CRM](https://www.zoho.com/crm/). - **Pipedrive**: Sales-focused with visual pipelines; great for sales teams. Official site: [Pipedrive](https://www.pipedrive.com/). For comparisons: - [G2 CR [...]
What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] ce.com/). Named Leader in [Gartner's 2023 Magic Quadrant for CRM Customer Engagement Center](https://www.gartner.com/en/documents/4027345). - **Microsoft Dynamics 365**: Strong in enterprise with deep integration into Microsoft ecosystem (e.g., Teams, Power BI). Market share ~10-15%. Official site: [Dynamics 365](https://dynamics.microsoft.com/). Leader in [Gartner's 2023 Magic Quadrant](https://www.gartner.com/en/documents/4027345). - **SAP**: Focuses on ERP-integrated CRM via SAP Sales Cloud and Service Cloud. Official site: [SAP CRM](https://www.sap.com/products/crm.html). Leader per Gartner. - **Oracle**: CX Cloud suite for marketing, [...]