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AI Mentions & Sources Report for CRM Software

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About trustradius.com (Reviews)

This page provides details about trustradius.com (Reviews) which was ranked #31 out of 177 in the list of sources (9 citations (0.8% share)) in answers from AI models (Anthropic Claude Sonnet (latest), OpenAI ChatGPT Latest, Google Gemini Flash (latest), X.AI Grok (latest)) when they were asked the following 3 questions: "What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.", "If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.", "What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: G2, Capterra, TrustRadius, Software Advice.

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Used by AI Models

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Pages from trustradius.com (3 links)

URL Path Citations Position
trustradius.com 0 N/A
www.trustradius.com 2 32
/crm 7 76.6

Brands Referenced By This Website (4 brands)

Brand Voice Mentions
G2 G2 24.6% 66
Capterra Capterra 2.9% 17
TrustRadius TrustRadius 1.8% 13
Software Advice Software Advice 0.8% 7

Citations from AI Responses

Anthropic Claude Sonnet (latest) (2 citations)

What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.

[...] gazine** Published by Information Today, Inc. ### 3. **G2** [G2 CRM Category](https://www.g2.com/categories/crm) - User reviews and comparisons ### 4. **Capterra** [Capterra CRM](https://www.capterra.com/customer-relationship-management-software/) - Reviews and comparisons ### 5. **TrustRadius** [TrustRadius CRM](https://www.trustradius.com/crm) - In-depth user reviews ### 6. **Gartner** [Gartner CRM Research](https://www.gartner.com/en/information-technology/insights/crm-customer-experience) - Industry analyst reports (Magic Quadrant for CRM) ### 7. **Forrester Research** [Forrester](https://www.forrester.com) - CRM Wave reports and an [...]

trustradius.com/crm December 30, 2025

If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.

[...] Review & Comparison Sites 5. **[G2](https://www.g2.com/categories/crm)** - Peer reviews and comparisons 6. **[Capterra](https://www.capterra.com/crm-software/)** - Software reviews and comparisons 7. **[Software Advice](https://www.softwareadvice.com/crm/)** - CRM buying guide and reviews 8. **[TrustRadius](https://www.trustradius.com/crm)** - In-depth user reviews 9. **[GetApp](https://www.getapp.com/customer-management-software/crm/)** - CRM software discovery ### Learning Resources 10. **[HubSpot Academy](https://academy.hubspot.com/)** - Free CRM and inbound marketing courses 11. **[Salesforce Trailhead](https://trailhead.sa [...]

trustradius.com/crm December 30, 2025

OpenAI ChatGPT Latest (3 citations)

What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.

[...] ps://martech.org/) - [CMSWire](https://www.cmswire.com/) - [TechTarget: SearchCustomerExperience](https://www.techtarget.com/searchcustomerexperience/) Software discovery/reviews (useful for longlists; validate with references): - [G2](https://www.g2.com/) - [Capterra](https://www.capterra.com/) - [TrustRadius](https://www.trustradius.com/) --- ## If you tell me 6 details, I’ll recommend a “best-fit” shortlist Reply with: 1) B2B/B2C, 2) team size (sales + service), 3) sales motion (inbound/outbound/PLG/channel), 4) must-have integrations (e.g., Microsoft 365/Google, ERP), 5) budget range, 6) need for customization/automation. Then [...]

trustradius.com/crm December 30, 2025

If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.

[...] com/) - [MarTech](https://martech.org/) - [Sales Hacker](https://www.saleshacker.com/) (sales/GTM content) --- ## 10) Review & comparison sites (useful, but read critically) To sanity-check vendors, feature claims, and pricing: - [G2](https://www.g2.com/) - [Capterra](https://www.capterra.com/) - [TrustRadius](https://www.trustradius.com/) - [Gartner Peer Insights](https://www.gartner.com/reviews/home) --- ### If you tell me (1) your target industry, (2) company size, and (3) whether you want to specialize in admin/config, developer work, or RevOps/enablement, I can give you a tighter “what to learn first” path and a short list of [...]

trustradius.com/crm December 30, 2025

What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.

[...] rocurement): - [Gartner](https://www.gartner.com/en) (methodology: [Gartner Magic Quadrants](https://www.gartner.com/en/research/methodologies/magic-quadrants)) - [Forrester](https://www.forrester.com/) - Review/comparison platforms: [G2](https://www.g2.com/), [Capterra](https://www.capterra.com/), [TrustRadius](https://www.trustradius.com/), [Software Advice](https://www.softwareadvice.com/), [GetApp](https://www.getapp.com/) --- If you tell me your context (B2B vs B2C, seats, sales motion, and whether you need sales/service/marketing together), I can map these leaders and trends into a shortlist and “typical stack” that fits your [...]

trustradius.com/crm December 30, 2025

Google Gemini Flash (latest) (2 citations)

What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.

[...] tps://www.g2.com/categories/crm) * **Capterra**: Provides extensive user reviews and software comparisons. [Capterra CRM Category](https://www.capterra.com/customer-relationship-management-software/) * **TrustRadius**: Focuses on in-depth reviews from authenticated users in enterprise settings. [TrustRadius CRM Reviews](https://www.trustradius.com/crm) ### 5. Influence Publications and Media Stay updated on the latest trends in CRM technology and strategy. * **CRM Magazine**: The definitive publication for the industry. [DestinationCRM](https://www.destinationcrm.com/) * **Sales Hacker**: A large community and media site focused on sales t [...]

trustradius.com/crm December 30, 2025

If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.

[...] e (The 56 Group)](https://the56group.typepad.com/) * **Brent Leary:** A top CRM analyst focusing on small business and social CRM. [Brent Leary on LinkedIn](https://www.linkedin.com/in/brentleary/) * **TrustRadius:** A highly vetted review site that offers deep-dive comparisons of CRM features. [TrustRadius CRM Category](https://www.trustradius.com/crm) ### 3. Communities & Resources CRM is a technical field; these communities help with troubleshooting and career growth. * **Trailhead (Salesforce):** The gold standard for free, gamified learning for the CRM track. [Salesforce Trailhead](https://trailhead.salesforce.com/) * **HubSpot Academy [...]

trustradius.com/crm December 30, 2025

X.AI Grok (latest) (2 citations)

If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.

[...] .com/en/information-technology/insights/customer-relationship-management-crm). - **Forrester**: Wave reports by analysts like Cory Braunberg. [Forrester CRM](https://www.forrester.com/blogs/category/crm/). - **Review Platforms**: - G2: [G2 Blog](https://www.g2.com/articles/crm). - TrustRadius: [TrustRadius CRM](https://www.trustradius.com/categories/crm). - Experts: - Lincoln Murphy (customer success): [LincolnMurphy.com](https://lincolnmurphy.com/) | Twitter [@lincolnmurphy](https://twitter.com/lincolnmurphy). - David Cummings (sales tech investor): [David Cummings Blog](https://davidcummings.org/) | Twitter [@davidcummings](https://twitter.c [...]

www.trustradius.com December 30, 2025

What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.

[...] : Trends/media. [MarTech](https://martech.org/). - **Practical Ecommerce**: CRM-focused articles. [Practical Ecommerce](https://www.practicalecommerce.com/). - Review platforms: [G2](https://www.g2.com/categories/crm), [Capterra](https://www.capterra.com/customer-relationship-management-software/), [TrustRadius](https://www.trustradius.com/categories/crm). For real-time updates, monitor [G2 Leaderboards](https://www.g2.com/categories/crm) or [Statista](https://www.statista.com/topics/1918/customer-relationship-management-crm/). [...]

www.trustradius.com December 30, 2025