This page provides details about TrustRadius (product) which was ranked #26 out of 100 in the list of brands (13 mentions (1.8% share)) in answers from AI models (Anthropic Claude Sonnet (latest), OpenAI ChatGPT Latest, Google Gemini Flash (latest), X.AI Grok (latest)) when they were asked the following 3 questions: "What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.", "If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.", "What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch.
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] ## 2. **CRM Magazine**
Published by Information Today, Inc.
### 3. **G2**
[G2 CRM Category](https://www.g2.com/categories/crm) - User reviews and comparisons
### 4. **Capterra**
[Capterra CRM](https://www.capterra.com/customer-relationship-management-software/) - Reviews and comparisons
### 5. **TrustRadius**
[TrustRadius CRM](https://www.trustradius.com/crm) - In-depth user reviews
### 6. **Gartner**
[Gartner CRM Research](https://www.gartner.com/en/information-technology/insights/crm-customer-experience) - Industry analyst reports (Magic Quadrant for CRM)
### 7. **Forrester Research**
[Forrester]( [...]
December 30, 2025
[...] azine**
Published by Information Today, Inc.
### 3. **G2**
[G2 CRM Category](https://www.g2.com/categories/crm) - User reviews and comparisons
### 4. **Capterra**
[Capterra CRM](https://www.capterra.com/customer-relationship-management-software/) - Reviews and comparisons
### 5. **TrustRadius**
[TrustRadius CRM](https://www.trustradius.com/crm) - In-depth user reviews
### 6. **Gartner**
[Gartner CRM Research](https://www.gartner.com/en/information-technology/insights/crm-customer-experience) - Industry analyst reports (Magic Quadrant for CRM)
### 7. **Forrester Research**
[Forrester](https://www.for [...]
December 30, 2025
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] s://martech.org/)
- [CMSWire](https://www.cmswire.com/)
- [TechTarget: SearchCustomerExperience](https://www.techtarget.com/searchcustomerexperience/)
Software discovery/reviews (useful for longlists; validate with references):
- [G2](https://www.g2.com/)
- [Capterra](https://www.capterra.com/)
- [TrustRadius](https://www.trustradius.com/)
---
## If you tell me 6 details, I’ll recommend a “best-fit” shortlist
Reply with:
1) B2B/B2C, 2) team size (sales + service), 3) sales motion (inbound/outbound/PLG/channel), 4) must-have integrations (e.g., Microsoft 365/Google, ERP), 5) budget range, 6) need for c [...]
December 30, 2025
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] om/)
- [MarTech](https://martech.org/)
- [Sales Hacker](https://www.saleshacker.com/) (sales/GTM content)
---
## 10) Review & comparison sites (useful, but read critically)
To sanity-check vendors, feature claims, and pricing:
- [G2](https://www.g2.com/)
- [Capterra](https://www.capterra.com/)
- [TrustRadius](https://www.trustradius.com/)
- [Gartner Peer Insights](https://www.gartner.com/reviews/home)
---
### If you tell me (1) your target industry, (2) company size, and (3) whether you want to specialize in admin/config, developer work, or RevOps/enablement, I can give you a tighter “what to learn f [...]
December 30, 2025
What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] ocurement):
- [Gartner](https://www.gartner.com/en) (methodology: [Gartner Magic Quadrants](https://www.gartner.com/en/research/methodologies/magic-quadrants))
- [Forrester](https://www.forrester.com/)
- Review/comparison platforms: [G2](https://www.g2.com/), [Capterra](https://www.capterra.com/), [TrustRadius](https://www.trustradius.com/), [Software Advice](https://www.softwareadvice.com/), [GetApp](https://www.getapp.com/)
---
If you tell me your context (B2B vs B2C, seats, sales motion, and whether you need sales/service/marketing together), I can map these leaders and trends into a shortlist and “ [...]
December 30, 2025
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] er reviews.
* **G2**: The leading peer-to-peer review site for software. [G2 CRM Grid](https://www.g2.com/categories/crm)
* **Capterra**: Provides extensive user reviews and software comparisons. [Capterra CRM Category](https://www.capterra.com/customer-relationship-management-software/)
* **TrustRadius**: Focuses on in-depth reviews from authenticated users in enterprise settings. [TrustRadius CRM Reviews](https://www.trustradius.com/crm)
### 5. Influence Publications and Media
Stay updated on the latest trends in CRM technology and strategy.
* **CRM Magazine**: The definitive publication for [...]
December 30, 2025
[...] ps://www.g2.com/categories/crm)
* **Capterra**: Provides extensive user reviews and software comparisons. [Capterra CRM Category](https://www.capterra.com/customer-relationship-management-software/)
* **TrustRadius**: Focuses on in-depth reviews from authenticated users in enterprise settings. [TrustRadius CRM Reviews](https://www.trustradius.com/crm)
### 5. Influence Publications and Media
Stay updated on the latest trends in CRM technology and strategy.
* **CRM Magazine**: The definitive publication for the industry. [DestinationCRM](https://www.destinationcrm.com/)
* **Sales Hacker**: A larg [...]
December 30, 2025
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] or of "CRM at the Speed of Light" and considered the "Godfather of CRM." [Paul Greenberg’s Site (The 56 Group)](https://the56group.typepad.com/)
* **Brent Leary:** A top CRM analyst focusing on small business and social CRM. [Brent Leary on LinkedIn](https://www.linkedin.com/in/brentleary/)
* **TrustRadius:** A highly vetted review site that offers deep-dive comparisons of CRM features. [TrustRadius CRM Category](https://www.trustradius.com/crm)
### 3. Communities & Resources
CRM is a technical field; these communities help with troubleshooting and career growth.
* **Trailhead (Salesforce):** The [...]
December 30, 2025
[...] (The 56 Group)](https://the56group.typepad.com/)
* **Brent Leary:** A top CRM analyst focusing on small business and social CRM. [Brent Leary on LinkedIn](https://www.linkedin.com/in/brentleary/)
* **TrustRadius:** A highly vetted review site that offers deep-dive comparisons of CRM features. [TrustRadius CRM Category](https://www.trustradius.com/crm)
### 3. Communities & Resources
CRM is a technical field; these communities help with troubleshooting and career growth.
* **Trailhead (Salesforce):** The gold standard for free, gamified learning for the CRM track. [Salesforce Trailhead](https://tr [...]
December 30, 2025
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.