This page provides details about twitter.com (Social Media) which was ranked #64 out of 177 in the list of sources (14 citations (0.2% share)) in answers from AI models (Anthropic Claude Sonnet (latest),
Google Gemini Flash (latest)) when they were asked the following 3 questions: "What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.", "If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.", "What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Salesforce, HubSpot, Brent Leary, Paul Greenberg, Esteban Kolsky +7 more.
| Model | Voice | Position | Citations |
|---|---|---|---|
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{{ getInfluenceForBot(bot.id) }} | {{ getPositionForBot(bot.id) }} | {{ getMentionsForBot(bot.id) }} |
| URL Path | Citations | Position |
|---|---|---|
| /BrentLeary | 3 | 25 |
| /Benioff | 3 | 25.4 |
| /pgreenbe | 1 | 29 |
| /ekolsky | 2 | 31 |
| /mjayliebs | 2 | 32 |
| /dharmesh | 1 | 36 |
| /kendrahaberkorn | 1 | 38 |
| /bhalligan | 1 | 41 |
| Brand | Voice | Mentions |
|---|---|---|
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100% | 153 |
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69.8% | 171 |
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10.2% | 35 |
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2.1% | 14 |
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1.7% | 12 |
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1.2% | 8 |
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0.9% | 6 |
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0.5% | 6 |
| Brian Halligan | 0.2% | 2 |
| Esteban Kolsky | 0% | 3 |
| Mitch Lieberman | 0% | 2 |
| Kendra Haberkorn | 0% | 1 |
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] g CRM](https://www.lessannoyingcrm.com) - Simplified CRM specifically for small businesses. ### 8. **Insightly** [Insightly](https://www.insightly.com) - CRM with strong project management capabilities. ## Industry Experts & Thought Leaders ### 1. **Brent Leary** - Co-founder of CRM Essentials - [Twitter/X](https://twitter.com/BrentLeary) - Regular contributor on CRM trends ### 2. **Paul Greenberg** - Author of "CRM at the Speed of Light" - [Website](https://the56group.com) - President of The 56 Group ### 3. **Esteban Kolsky** - Founder of ThinkJar - [Website](https://thinkjar.com) - Customer strategy expert ### 4. **Tiffani Bov [...]
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] hat works entirely within Gmail 6. **[Affinity](https://www.affinity.co/)** - Relationship intelligence CRM for deal-makers 7. **[Clay](https://clay.com/)** - AI-powered relationship management tool ## Influential Experts & Thought Leaders ### CRM Strategists & Consultants 1. **Brent Leary** - [Twitter/X: @BrentLeary](https://twitter.com/BrentLeary) - CRM analyst and co-founder of CRM Essentials - **[CRM Essentials](https://www.crmessentials.com/)** 2. **Paul Greenberg** - Author of "CRM at the Speed of Light" - [Twitter/X: @pgreenbe](https://twitter.com/pgreenbe) 3. **Esteban Kolsky** - Customer strategy expert - [Twitter/X: @ekolsky](h [...]
[...] Thought Leaders ### CRM Strategists & Consultants 1. **Brent Leary** - [Twitter/X: @BrentLeary](https://twitter.com/BrentLeary) - CRM analyst and co-founder of CRM Essentials - **[CRM Essentials](https://www.crmessentials.com/)** 2. **Paul Greenberg** - Author of "CRM at the Speed of Light" - [Twitter/X: @pgreenbe](https://twitter.com/pgreenbe) 3. **Esteban Kolsky** - Customer strategy expert - [Twitter/X: @ekolsky](https://twitter.com/ekolsky) 4. **Mitch Lieberman** - CRM strategist - [Twitter/X: @mjayliebs](https://twitter.com/mjayliebs) 5. **Bob Thompson** - Founder of [CustomerThink](https://customerthink.com/) ### Platform-Speci [...]
[...] /twitter.com/BrentLeary) - CRM analyst and co-founder of CRM Essentials - **[CRM Essentials](https://www.crmessentials.com/)** 2. **Paul Greenberg** - Author of "CRM at the Speed of Light" - [Twitter/X: @pgreenbe](https://twitter.com/pgreenbe) 3. **Esteban Kolsky** - Customer strategy expert - [Twitter/X: @ekolsky](https://twitter.com/ekolsky) 4. **Mitch Lieberman** - CRM strategist - [Twitter/X: @mjayliebs](https://twitter.com/mjayliebs) 5. **Bob Thompson** - Founder of [CustomerThink](https://customerthink.com/) ### Platform-Specific Experts 6. **David Liu** - Salesforce expert - [The Salesforce Guys Podcast](https://www.salesforc [...]
[...] ](https://www.crmessentials.com/)** 2. **Paul Greenberg** - Author of "CRM at the Speed of Light" - [Twitter/X: @pgreenbe](https://twitter.com/pgreenbe) 3. **Esteban Kolsky** - Customer strategy expert - [Twitter/X: @ekolsky](https://twitter.com/ekolsky) 4. **Mitch Lieberman** - CRM strategist - [Twitter/X: @mjayliebs](https://twitter.com/mjayliebs) 5. **Bob Thompson** - Founder of [CustomerThink](https://customerthink.com/) ### Platform-Specific Experts 6. **David Liu** - Salesforce expert - [The Salesforce Guys Podcast](https://www.salesforceguys.com/) 7. **Kendra Haberkorn** - HubSpot expert - [Twitter/X: @kendrahaberkorn](https://twit [...]
[...] @mjayliebs](https://twitter.com/mjayliebs) 5. **Bob Thompson** - Founder of [CustomerThink](https://customerthink.com/) ### Platform-Specific Experts 6. **David Liu** - Salesforce expert - [The Salesforce Guys Podcast](https://www.salesforceguys.com/) 7. **Kendra Haberkorn** - HubSpot expert - [Twitter/X: @kendrahaberkorn](https://twitter.com/kendrahaberkorn) 8. **Dan Steinman** - Customer Success expert, [LinkedIn](https://www.linkedin.com/in/dsteinman/) ## Key Publications & Media Channels ### Industry Publications 1. **[CRM Magazine](https://www.destinationcrm.com/)** - Leading CRM industry publication 2. **[CustomerThink](https://customerthink [...]
What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] - Co-founder of HubSpot (Executive Chairman) - [https://twitter.com/bhalligan](https://twitter.com/bhalligan) 4. **Tien Tzuo** - Founder and CEO of Zuora - [https://www.zuora.com](https://www.zuora.com) - Subscription economy thought leader 5. **Brent Leary** - CRM industry analyst - [https://twitter.com/BrentLeary](https://twitter.com/BrentLeary) - Co-founder of CRM Essentials ### CRM Analysts and Consultants 6. **Paul Greenberg** - "The Godfather of CRM" - [https://the56group.com](https://the56group.com) - Author of "CRM at the Speed of Light" 7. **Esteban Kolsky** - Customer strategy expert - [https://twitter.com/ekolsky]( [...]
[...] apterra** - [https://www.capterra.com/customer-relationship-management-software](https://www.capterra.com/customer-relationship-management-software) - CRM software directory and reviews ## Influential Figures and Thought Leaders ### Industry Leaders 1. **Marc Benioff** - CEO of Salesforce - [https://twitter.com/Benioff](https://twitter.com/Benioff) - Pioneer of cloud-based CRM 2. **Dharmesh Shah** - Co-founder and CTO of HubSpot - [https://twitter.com/dharmesh](https://twitter.com/dharmesh) - Thought leader in inbound marketing and CRM 3. **Brian Halligan** - Co-founder of HubSpot (Executive Chairman) - [https://twitter.com/bha [...]
[...] https://twitter.com/BrentLeary) - Co-founder of CRM Essentials ### CRM Analysts and Consultants 6. **Paul Greenberg** - "The Godfather of CRM" - [https://the56group.com](https://the56group.com) - Author of "CRM at the Speed of Light" 7. **Esteban Kolsky** - Customer strategy expert - [https://twitter.com/ekolsky](https://twitter.com/ekolsky) - Founder of ThinkJar 8. **Mitch Lieberman** - CRM and customer experience strategist - [https://twitter.com/mjayliebs](https://twitter.com/mjayliebs) ## Emerging Startups and Trends ### Notable Emerging Players 1. **Attio** - [https://attio.com](https://attio.com) - Next-generation, [...]
[...] - CRM software directory and reviews ## Influential Figures and Thought Leaders ### Industry Leaders 1. **Marc Benioff** - CEO of Salesforce - [https://twitter.com/Benioff](https://twitter.com/Benioff) - Pioneer of cloud-based CRM 2. **Dharmesh Shah** - Co-founder and CTO of HubSpot - [https://twitter.com/dharmesh](https://twitter.com/dharmesh) - Thought leader in inbound marketing and CRM 3. **Brian Halligan** - Co-founder of HubSpot (Executive Chairman) - [https://twitter.com/bhalligan](https://twitter.com/bhalligan) 4. **Tien Tzuo** - Founder and CEO of Zuora - [https://www.zuora.com](https://www.zuora.com) - Subscriptio [...]
[...] ps://twitter.com/Benioff) - Pioneer of cloud-based CRM 2. **Dharmesh Shah** - Co-founder and CTO of HubSpot - [https://twitter.com/dharmesh](https://twitter.com/dharmesh) - Thought leader in inbound marketing and CRM 3. **Brian Halligan** - Co-founder of HubSpot (Executive Chairman) - [https://twitter.com/bhalligan](https://twitter.com/bhalligan) 4. **Tien Tzuo** - Founder and CEO of Zuora - [https://www.zuora.com](https://www.zuora.com) - Subscription economy thought leader 5. **Brent Leary** - CRM industry analyst - [https://twitter.com/BrentLeary](https://twitter.com/BrentLeary) - Co-founder of CRM Essentials ### CRM Anal [...]
[...] https://the56group.com](https://the56group.com) - Author of "CRM at the Speed of Light" 7. **Esteban Kolsky** - Customer strategy expert - [https://twitter.com/ekolsky](https://twitter.com/ekolsky) - Founder of ThinkJar 8. **Mitch Lieberman** - CRM and customer experience strategist - [https://twitter.com/mjayliebs](https://twitter.com/mjayliebs) ## Emerging Startups and Trends ### Notable Emerging Players 1. **Attio** - [https://attio.com](https://attio.com) - Next-generation, highly customizable CRM - Built for modern workflows 2. **Folk** - [https://www.folk.app](https://www.folk.app) - Relationship-first CRM - Focus on [...]
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] for small businesses focused on visual pipeline management. [Pipedrive](https://www.pipedrive.com/) ### 3. Recognized Experts and Thought Leaders Individuals who shape the strategy and future of CRM and Sales Tech. * **Marc Benioff**: Co-founder and CEO of Salesforce; pioneer of the SaaS model. [Marc Benioff on X](https://twitter.com/Benioff) * **Dharmesh Shah**: Co-founder of HubSpot and a leading voice on inbound marketing and AI. [Dharmesh Shah's Personal Site](https://dharmesh.com/) * **Paul Greenberg**: Often called the "Godfather of CRM," author of *CRM at the Speed of Light*. [Paul Greenberg on LinkedIn](https://www.linkedin [...]
What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] nt built into their CRM. [Insightly](https://www.insightly.com) * **Copper:** A CRM specifically designed for Google Workspace users. [Copper](https://www.copper.com) ### 4. Influential Figures and Thought Leaders * **Marc Benioff:** Co-founder and CEO of Salesforce, pioneer of the SaaS model. [Marc Benioff Twitter/X](https://twitter.com/Benioff) * **Dharmesh Shah:** Founder of HubSpot and a lead voice on inbound marketing. [Dharmesh's Blog](https://onstartups.com) * **Paul Greenberg:** Author of "CRM at the Speed of Light," often called the "Godfather of CRM." [Paul Greenberg via ZDNET](https://www.zdnet.com/blog/crm/) * **Brent Lea [...]