This page provides details about INBOUND (event) which was ranked #8 out of 100 in the list of brands (35 mentions (10.2% share)) in answers from AI models (Perplexity Sonar (with search) (latest), Anthropic Claude Sonnet (latest), OpenAI ChatGPT Latest, Google Gemini Flash (latest), X.AI Grok (latest)) when they were asked the following 3 questions: "What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.", "If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.", "What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch.
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] ature/pricing guides.[Top 11 CRM Software in 2025 (Features, Pricing & Reviews)](https://erpsoftwareblog.com/2025/10/top-crm-software/)
### Important Events and Conferences (2025/2026)
Search results lack specifics on 2025 events; check official calendars for **Dreamforce** (Salesforce), **HubSpot INBOUND**, or **Microsoft Business Applications Launch**. General advice: HubSpot Community emails Monday updates on events.[Best CRM Software in 2025 - HubSpot Community](https://community.hubspot.com/t5/CRM/Best-CRM-Software-in-2025/td-p/1083714)
### Notable Startups Disrupting the Space
- **GoHighLevel [...]
December 30, 2025
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] s technology
### 6. **Denis Pombriant**
- Industry analyst and blogger
- [Beagle Research](https://beagleresearch.com)
## Major Industry Events & Conferences
### 1. **Dreamforce**
[Dreamforce](https://www.salesforce.com/dreamforce/) - Salesforce's annual mega-conference (San Francisco)
### 2. **INBOUND**
[INBOUND](https://www.inbound.com) - HubSpot's annual conference (Boston)
### 3. **Microsoft Ignite**
[Microsoft Ignite](https://ignite.microsoft.com) - Microsoft's conference featuring Dynamics 365
### 4. **SaaStr Annual**
[SaaStr Annual](https://www.saastrannual.com) - Major SaaS conference c [...]
December 30, 2025
[...] y
### 6. **Denis Pombriant**
- Industry analyst and blogger
- [Beagle Research](https://beagleresearch.com)
## Major Industry Events & Conferences
### 1. **Dreamforce**
[Dreamforce](https://www.salesforce.com/dreamforce/) - Salesforce's annual mega-conference (San Francisco)
### 2. **INBOUND**
[INBOUND](https://www.inbound.com) - HubSpot's annual conference (Boston)
### 3. **Microsoft Ignite**
[Microsoft Ignite](https://ignite.microsoft.com) - Microsoft's conference featuring Dynamics 365
### 4. **SaaStr Annual**
[SaaStr Annual](https://www.saastrannual.com) - Major SaaS conference covering CRM [...]
December 30, 2025
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] buying guide and reviews
8. **[TrustRadius](https://www.trustradius.com/crm)** - In-depth user reviews
9. **[GetApp](https://www.getapp.com/customer-management-software/crm/)** - CRM software discovery
### Learning Resources
10. **[HubSpot Academy](https://academy.hubspot.com/)** - Free CRM and inbound marketing courses
11. **[Salesforce Trailhead](https://trailhead.salesforce.com/)** - Free Salesforce training
12. **[LinkedIn Learning CRM Courses](https://www.linkedin.com/learning/)** - Professional development courses
13. **[Udemy CRM Courses](https://www.udemy.com/topic/customer-relationshi [...]
What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] Cloud, and Commerce Cloud
2. **Microsoft Dynamics 365** - [https://dynamics.microsoft.com](https://dynamics.microsoft.com)
- Strong integration with Microsoft ecosystem
- Second largest CRM provider globally
3. **HubSpot** - [https://www.hubspot.com](https://www.hubspot.com)
- Leader in inbound marketing and SMB CRM
- Known for freemium model and ease of use
4. **Zoho CRM** - [https://www.zoho.com/crm](https://www.zoho.com/crm)
- Popular among small to mid-sized businesses
- Part of larger Zoho suite of business applications
5. **SAP Customer Experience** - [https://www.sap.com [...]
December 30, 2025
[...] ## Industry Leaders
1. **Marc Benioff** - CEO of Salesforce
- [https://twitter.com/Benioff](https://twitter.com/Benioff)
- Pioneer of cloud-based CRM
2. **Dharmesh Shah** - Co-founder and CTO of HubSpot
- [https://twitter.com/dharmesh](https://twitter.com/dharmesh)
- Thought leader in inbound marketing and CRM
3. **Brian Halligan** - Co-founder of HubSpot (Executive Chairman)
- [https://twitter.com/bhalligan](https://twitter.com/bhalligan)
4. **Tien Tzuo** - Founder and CEO of Zuora
- [https://www.zuora.com](https://www.zuora.com)
- Subscription economy thought leader
5. **B [...]
December 30, 2025
[...] t workflows for specific sectors
## Major Conferences and Events
### Global CRM Conferences
1. **Dreamforce** - [https://www.salesforce.com/dreamforce](https://www.salesforce.com/dreamforce)
- Salesforce's annual conference (San Francisco, September)
- Largest CRM conference globally
2. **INBOUND** - [https://www.inbound.com](https://www.inbound.com)
- HubSpot's annual conference (Boston, September)
- Marketing, sales, and customer success focus
3. **Microsoft Ignite** - [https://ignite.microsoft.com](https://ignite.microsoft.com)
- Covers Dynamics 365 and Microsoft business appli [...]
December 30, 2025
[...] sectors
## Major Conferences and Events
### Global CRM Conferences
1. **Dreamforce** - [https://www.salesforce.com/dreamforce](https://www.salesforce.com/dreamforce)
- Salesforce's annual conference (San Francisco, September)
- Largest CRM conference globally
2. **INBOUND** - [https://www.inbound.com](https://www.inbound.com)
- HubSpot's annual conference (Boston, September)
- Marketing, sales, and customer success focus
3. **Microsoft Ignite** - [https://ignite.microsoft.com](https://ignite.microsoft.com)
- Covers Dynamics 365 and Microsoft business applications
4. **SaaStr Annu [...]
December 30, 2025
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] Cloud](https://www.sap.com/products/crm/sales-cloud.html) — common in SAP-centric enterprises; extensions via the [SAP Store](https://store.sap.com/).
### Mid-market / SMB “workhorse” CRMs (fast deployment, strong core sales)
- [HubSpot CRM](https://www.hubspot.com/products/crm) — very strong for inbound/marketing-led growth and ease of use; partner ecosystem via the [HubSpot Solutions Directory](https://ecosystem.hubspot.com/marketplace/solutions).
- [Zoho CRM](https://www.zoho.com/crm/) — broad suite value; integrations via [Zoho Marketplace](https://marketplace.zoho.com/).
- [Pipedrive](https:// [...]
December 30, 2025
[...] lligence CRM, common in deal-driven orgs (VC/PE, partnerships).
- [Kustomer](https://www.kustomer.com/) — customer service CRM/platform (more service-centric than pure sales CRM).
---
## 5) Major industry events & conferences
- [Dreamforce](https://www.salesforce.com/dreamforce/) (Salesforce)
- [INBOUND](https://www.inbound.com/) (HubSpot)
- [Microsoft Ignite](https://ignite.microsoft.com/) (Microsoft)
- [Oracle CloudWorld](https://www.oracle.com/cloudworld/) (Oracle)
- [SAP Sapphire](https://www.sap.com/events/sapphire.html) (SAP)
- [Zoholics](https://www.zoho.com/zoholics/) (Zoho user conference [...]
December 30, 2025
[...] r longlists; validate with references):
- [G2](https://www.g2.com/)
- [Capterra](https://www.capterra.com/)
- [TrustRadius](https://www.trustradius.com/)
---
## If you tell me 6 details, I’ll recommend a “best-fit” shortlist
Reply with:
1) B2B/B2C, 2) team size (sales + service), 3) sales motion (inbound/outbound/PLG/channel), 4) must-have integrations (e.g., Microsoft 365/Google, ERP), 5) budget range, 6) need for customization/automation.
Then I’ll narrow this to ~3–5 CRMs (plus implementation approach) that are most likely “best” for you. [...]
December 30, 2025
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] loud Marketplace](https://cloudmarketplace.oracle.com/)
---
## 8) Major conferences & events (where the industry congregates)
Vendor-led events (often the most CRM-specific):
- [Dreamforce (Salesforce)](https://www.salesforce.com/dreamforce/)
- [Microsoft Ignite](https://ignite.microsoft.com/)
- [INBOUND (HubSpot)](https://www.inbound.com/)
- [SAP Sapphire](https://www.sap.com/events/sapphire.html)
- [Oracle CloudWorld](https://www.oracle.com/cloudworld/)
- [Zoholics (Zoho)](https://www.zoho.com/zoholics/)
Broader SaaS / martech events where CRM is heavily represented:
- [SaaStr Annual](https://ww [...]
December 30, 2025
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] with comprehensive feature sets for sales, marketing, and service.
* **Salesforce**: The global leader in CRM, known for its extensive "Sales Cloud" and massive ecosystem. [Salesforce Official Site](https://www.salesforce.com)
* **HubSpot**: Popular for its "freemium" model and strong focus on inbound marketing integration. [HubSpot CRM](https://www.hubspot.com/products/crm)
* **Microsoft Dynamics 365**: The top choice for enterprises deeply integrated into the Microsoft Azure and Office 365 ecosystems. [Microsoft Dynamics 365](https://dynamics.microsoft.com/)
* **Oracle Advertising and Cust [...]
December 30, 2025
[...] d Experts and Thought Leaders
Individuals who shape the strategy and future of CRM and Sales Tech.
* **Marc Benioff**: Co-founder and CEO of Salesforce; pioneer of the SaaS model. [Marc Benioff on X](https://twitter.com/Benioff)
* **Dharmesh Shah**: Co-founder of HubSpot and a leading voice on inbound marketing and AI. [Dharmesh Shah's Personal Site](https://dharmesh.com/)
* **Paul Greenberg**: Often called the "Godfather of CRM," author of *CRM at the Speed of Light*. [Paul Greenberg on LinkedIn](https://www.linkedin.com/in/paulgreenberg99/)
* **Ray Wang**: Founder of Constellation Research [...]
December 30, 2025
[...] ://www.zdnet.com/topic/crm/)
### 6. Major Industry Events and Conferences
The primary venues for product launches and networking.
* **Dreamforce**: Organized by Salesforce, it is one of the largest tech conferences in the world. [Dreamforce](https://www.salesforce.com/dreamforce/)
* **HubSpot INBOUND**: Focused on marketing, sales, and CRM strategies. [INBOUND](https://www.inbound.com/)
* **Gartner Sales & Marketing Conference**: High-level strategy for enterprise leaders. [Gartner Conferences](https://www.gartner.com/en/conferences/hub/sales-marketing-conferences)
* **CRM Evolution**: A de [...]
December 30, 2025
[...] d Conferences
The primary venues for product launches and networking.
* **Dreamforce**: Organized by Salesforce, it is one of the largest tech conferences in the world. [Dreamforce](https://www.salesforce.com/dreamforce/)
* **HubSpot INBOUND**: Focused on marketing, sales, and CRM strategies. [INBOUND](https://www.inbound.com/)
* **Gartner Sales & Marketing Conference**: High-level strategy for enterprise leaders. [Gartner Conferences](https://www.gartner.com/en/conferences/hub/sales-marketing-conferences)
* **CRM Evolution**: A dedicated conference for customer service and CRM professionals [...]
December 30, 2025
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] * **Salesforce:** The undisputed market leader. Known for its highly customizable "Sales Cloud" and massive ecosystem. [Salesforce Official Site](https://www.salesforce.com/)
* **HubSpot:** The primary competitor to Salesforce for SMBs and mid-market companies. Renowned for its ease of use and "Inbound Marketing" integration. [HubSpot CRM](https://www.hubspot.com/products/crm)
* **Microsoft Dynamics 365:** The go-to for organizations already heavily invested in the Microsoft/Azure ecosystem. [Microsoft Dynamics 365](https://dynamics.microsoft.com/)
* **Zoho CRM:** A highly affordable, feature [...]
December 30, 2025
[...] # 5. Important Events & Conferences
Attending these events is essential for networking with vendors and implementation partners.
* **Dreamforce:** Hosted by Salesforce in San Francisco; it is the largest software conference in the world. [Dreamforce](https://www.salesforce.com/dreamforce/)
* **INBOUND:** Hosted by HubSpot in Boston, focusing on marketing, sales, and customer success. [INBOUND](https://www.inbound.com/)
* **SaaStr Annual:** While not CRM-exclusive, it is the premier event for B2B software where all major CRM players exhibit. [SaaStr Annual](https://www.saastrannual2024.com/)
* [...]
December 30, 2025
[...] endors and implementation partners.
* **Dreamforce:** Hosted by Salesforce in San Francisco; it is the largest software conference in the world. [Dreamforce](https://www.salesforce.com/dreamforce/)
* **INBOUND:** Hosted by HubSpot in Boston, focusing on marketing, sales, and customer success. [INBOUND](https://www.inbound.com/)
* **SaaStr Annual:** While not CRM-exclusive, it is the premier event for B2B software where all major CRM players exhibit. [SaaStr Annual](https://www.saastrannual2024.com/)
* **CRM Evolution:** A specialized conference focusing on the strategies and tools of custome [...]
December 30, 2025
What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] nterprises requiring complex data management. [Oracle CRM](https://www.oracle.com/cx/)
* **SAP Customer Experience (CX):** A leader in integrating CRM with backend ERP systems. [SAP CX](https://www.sap.com/products/crm.html)
* **HubSpot:** Dominates the mid-market and SMB sector with a focus on inbound marketing. [HubSpot](https://www.hubspot.com)
### 2. Best Products and Services (By Category)
Selection varies based on the size of the business and specific needs (Sales vs. Support).
* **Best for Scaling Startups:** [HubSpot CRM](https://www.hubspot.com/products/crm)
* **Best for Sales Team [...]
December 30, 2025
[...] le Workspace users. [Copper](https://www.copper.com)
### 4. Influential Figures and Thought Leaders
* **Marc Benioff:** Co-founder and CEO of Salesforce, pioneer of the SaaS model. [Marc Benioff Twitter/X](https://twitter.com/Benioff)
* **Dharmesh Shah:** Founder of HubSpot and a lead voice on inbound marketing. [Dharmesh's Blog](https://onstartups.com)
* **Paul Greenberg:** Author of "CRM at the Speed of Light," often called the "Godfather of CRM." [Paul Greenberg via ZDNET](https://www.zdnet.com/blog/crm/)
* **Brent Leary:** Analyst and expert on SMB technology and CRM strategy. [Brent Lea [...]
December 30, 2025
[...] **Close:** A high-productivity CRM built specifically for remote sales teams. [Close](https://www.close.com)
### 6. Major Conferences and Events
* **Dreamforce:** Hosted by Salesforce, it is the largest software conference in the world. [Dreamforce](https://www.salesforce.com/dreamforce/)
* **INBOUND:** HubSpot’s annual event focused on marketing, sales, and customer success. [INBOUND](https://www.inbound.com)
* **Gartner Customer Service & Support Expo:** High-level strategic event for CX leaders. [Gartner Events](https://www.gartner.com/en/conferences/calendar)
* **SaaSstr Annual:** While [...]
December 30, 2025
[...] (https://www.close.com)
### 6. Major Conferences and Events
* **Dreamforce:** Hosted by Salesforce, it is the largest software conference in the world. [Dreamforce](https://www.salesforce.com/dreamforce/)
* **INBOUND:** HubSpot’s annual event focused on marketing, sales, and customer success. [INBOUND](https://www.inbound.com)
* **Gartner Customer Service & Support Expo:** High-level strategic event for CX leaders. [Gartner Events](https://www.gartner.com/en/conferences/calendar)
* **SaaSstr Annual:** While broader, it is a primary hub for CRM startup founders. [SaaStr Annual](https://www.sa [...]
December 30, 2025
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] e CRM (Customer Relationship Management) software market is dominated by a few key players, with others excelling in niches like SMBs, enterprises, or sales-focused automation. According to G2's 2024 Grid report for CRM, top-rated options include Salesforce (leader in enterprise), HubSpot (best for inbound marketing integration), and Zoho CRM (value leader for small businesses). [G2 CRM Software Category](https://www.g2.com/categories/crm).
- **Salesforce**: The market leader with comprehensive features for sales, service, marketing, and analytics. Pricing starts at $25/user/month. Official site: [S [...]
December 30, 2025
[...] runchbase.com/hub/customer-relationship-management-software-companies).
### Major Industry Events and Conferences
Key gatherings for networking and updates:
- **Dreamforce** (Salesforce): Annual mega-event, Sept 2024 in San Francisco. [Dreamforce 2024](https://www.salesforce.com/dreamforce/).
- **INBOUND** (HubSpot): Marketing/sales focus, Sept 2024 Boston. [INBOUND 2024](https://www.inbound.com/).
- **Microsoft Business Applications Launch**: Dynamics updates. [Microsoft Events](https://events.microsoft.com/).
- **CRM Evolution** (by CRMXchange): B2B focus. [CRM Evolution](https://www.crmevolution [...]
December 30, 2025
[...] panies).
### Major Industry Events and Conferences
Key gatherings for networking and updates:
- **Dreamforce** (Salesforce): Annual mega-event, Sept 2024 in San Francisco. [Dreamforce 2024](https://www.salesforce.com/dreamforce/).
- **INBOUND** (HubSpot): Marketing/sales focus, Sept 2024 Boston. [INBOUND 2024](https://www.inbound.com/).
- **Microsoft Business Applications Launch**: Dynamics updates. [Microsoft Events](https://events.microsoft.com/).
- **CRM Evolution** (by CRMXchange): B2B focus. [CRM Evolution](https://www.crmevolution.com/).
- **Dreamforce alternatives**: Salesforce World Tour ev [...]
December 30, 2025
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] t leader with comprehensive features for enterprise sales, marketing, and service. Recommended for large businesses. Official site: [Salesforce](https://www.salesforce.com/). Pricing starts at $25/user/month.
- **HubSpot CRM**: Free core CRM with integrated marketing/sales tools; ideal for SMBs and inbound marketing. Official site: [HubSpot](https://www.hubspot.com/products/crm).
- **Microsoft Dynamics 365**: Strong integration with Microsoft ecosystem (e.g., Office 365, Teams). Best for enterprises already on Microsoft stack. Official site: [Dynamics 365 Sales](https://dynamics.microsoft.com/en-us/s [...]
December 30, 2025
[...] pot Academy CRM Course](https://academy.hubspot.com/courses/crm), [Pipedrive Academy](https://www.pipedrive.com/academy/).
### Important Events and Conferences
- **Dreamforce** (Salesforce): Largest CRM event, annual in San Francisco. [Dreamforce 2024](https://www.salesforce.com/dreamforce/).
- **INBOUND** (HubSpot): Marketing/sales focus. [INBOUND](https://www.inbound.com/).
- **CRM Evolution**: B2B CRM strategies. [CRMXchange Events](https://www.crmevolution.com/).
- **Dreamforce alternatives**: Salesforce World Tour [Salesforce Events](https://www.salesforce.com/events/), Microsoft Business Appl [...]
December 30, 2025
[...] ot.com/courses/crm), [Pipedrive Academy](https://www.pipedrive.com/academy/).
### Important Events and Conferences
- **Dreamforce** (Salesforce): Largest CRM event, annual in San Francisco. [Dreamforce 2024](https://www.salesforce.com/dreamforce/).
- **INBOUND** (HubSpot): Marketing/sales focus. [INBOUND](https://www.inbound.com/).
- **CRM Evolution**: B2B CRM strategies. [CRMXchange Events](https://www.crmevolution.com/).
- **Dreamforce alternatives**: Salesforce World Tour [Salesforce Events](https://www.salesforce.com/events/), Microsoft Business Applications Summit [Microsoft Events](https://ev [...]
December 30, 2025
What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] ps://www.oracle.com/cx/). Leader in Gartner report.
- **Adobe Experience Cloud**: Marketing-heavy CRM with real-time personalization. Official site: [Adobe Experience Cloud](https://business.adobe.com/products/experience-cloud.html). Leader in Gartner.
- **HubSpot**: SMB and mid-market favorite for inbound marketing CRM; free tier popular. Official site: [HubSpot](https://www.hubspot.com/). Leader/Challenger in [Gartner's 2024 Magic Quadrant for CRM for Sales](https://www.gartner.com/en/documents/4516268).
- Other key players: **Zendesk** (service-focused, [Zendesk](https://www.zendesk.com/)), **Zoho [...]
December 30, 2025
[...] ives](https://www.capterra.com/compare/).
## Influential Figures and Thought Leaders
- **Marc Benioff** (Salesforce CEO): Pioneer of cloud CRM and AI ethics. Profile: [Salesforce Leadership](https://www.salesforce.com/company/leadership/marc-benioff/).
- **Dharmesh Shah** (HubSpot CTO/Co-founder): Inbound marketing evangelist. Blog: [OnStartups](https://onstartups.com/author/dharmesh/).
- **Satya Nadella** (Microsoft CEO): Drives Dynamics 365 vision. Profile: [Microsoft Leadership](https://news.microsoft.com/executive/satya-nadella/).
- **David A. Kaplan** (Forrester VP, Principal Analyst): CRM rese [...]
December 30, 2025
[...] ommerce.
- Vertical CRMs (e.g., healthcare, real estate). See [IDC's CRM Future](https://www.idc.com/getdoc.jsp?containerId=US51228523).
## Major Conferences and Events
- **Dreamforce** (Salesforce): Annual mega-event, Sept 2024 in SF. [Dreamforce 2024](https://www.salesforce.com/dreamforce/).
- **INBOUND** (HubSpot): Marketing/CRM focus, Sept 2024. [INBOUND](https://www.inbound.com/).
- **Microsoft Business Applications Launch**: Dynamics updates, Fall 2024. [Microsoft Events](https://events.microsoft.com/).
- **CRM Evolution** (Destination CRM): Oct 2024, NY. [CRM Evolution](https://www.crmevoluti [...]
December 30, 2025
[...] e). See [IDC's CRM Future](https://www.idc.com/getdoc.jsp?containerId=US51228523).
## Major Conferences and Events
- **Dreamforce** (Salesforce): Annual mega-event, Sept 2024 in SF. [Dreamforce 2024](https://www.salesforce.com/dreamforce/).
- **INBOUND** (HubSpot): Marketing/CRM focus, Sept 2024. [INBOUND](https://www.inbound.com/).
- **Microsoft Business Applications Launch**: Dynamics updates, Fall 2024. [Microsoft Events](https://events.microsoft.com/).
- **CRM Evolution** (Destination CRM): Oct 2024, NY. [CRM Evolution](https://www.crmevolution.com/).
- **MarTech Conference**: Broader martech in [...]