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About hubspot.com (Advertising)
This page provides details about hubspot.com (Advertising) which was ranked #3 out of 177 in the list of sources (24 citations (5.2% share)) in answers from AI models (Perplexity Sonar (with search) (latest),
Anthropic Claude Sonnet (latest),
OpenAI ChatGPT Latest,
Google Gemini Flash (latest),
X.AI Grok (latest)) when they were asked the following 3 questions: "What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.", "If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.", "What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Salesforce, HubSpot, Microsoft Dynamics 365, Zoho CRM, Pipedrive +15 more.
Used by AI Models
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Pages from hubspot.com (6 links)
| URL Path | Citations | Position |
|---|---|---|
| /artificial-intelligence | 7 | 5.4 |
| /products/crm | 13 | 11.7 |
| /partners | 1 | 62 |
| /podcasts/growth-show | 1 | 92 |
| /hubspot-user-groups | 1 | 107 |
| hubspot.com | 1 | 109 |
Brands Referenced By This Website (20 brands)
| Brand | Voice | Mentions |
|---|---|---|
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100% | 153 |
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69.8% | 171 |
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25.8% | 92 |
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24.6% | 66 |
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15.8% | 69 |
| HubSpot Community | 11.4% | 55 |
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10.2% | 35 |
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8.5% | 27 |
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7.9% | 38 |
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7.8% | 32 |
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4.2% | 17 |
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3.5% | 18 |
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3.3% | 15 |
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1.7% | 10 |
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0.9% | 7 |
| Monday Sales CRM | 0.7% | 7 |
| Oracle CX Cloud | 0% | 4 |
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0% | 4 |
| Growth Show by HubSpot | 0% | 1 |
| HubSpot Blog | 0% | 1 |
Citations from AI Responses
Perplexity Sonar (with search) (latest)
(2 citations)
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] Spot Community](https://community.hubspot.com/t5/CRM/Best-CRM-Software-in-2025/td-p/1083714) [Best CRM Software in 2025 - HubSpot Community](https://community.hubspot.com/t5/CRM/Best-CRM-Software-in-2025/td-p/1083714) | | **HubSpot CRM** | SMBs/startups | Free tier, ease of use, marketing alignment [HubSpot.com](https://www.hubspot.com/products/crm) [Top 10 Large CRMs In 2025 - ElevatIQ](https://www.elevatiq.com/post/top-large-crms/)[Best CRM Software in 2025 - HubSpot Community](https://community.hubspot.com/t5/CRM/Best-CRM-Software-in-2025/td-p/1083714)[The 24 Top CRM Software Systems in 2025 | Clarity Ventures](https://www.clarity-ventures [...]
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] cing & Reviews)](https://erpsoftwareblog.com/2025/10/top-crm-software/)[Top 10 Large CRMs In 2025 - ElevatIQ](https://www.elevatiq.com/post/top-large-crms/)[The 12 best CRM software in 2025 - Zapier](https://zapier.com/blog/best-crm-app/) | Official sites: [Salesforce](https://www.salesforce.com), [HubSpot](https://www.hubspot.com), [Microsoft Dynamics 365](https://dynamics.microsoft.com), [Zoho CRM](https://www.zoho.com/crm), [Pipedrive](https://www.pipedrive.com). Review platforms: [G2 CRM Category](https://www.g2.com/categories/crm).[Best CRM Software: User Reviews from December 2025 - G2](https://www.g2.com/categories/cr [...]
Anthropic Claude Sonnet (latest)
(6 citations)
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] oud-based platform with extensive customization options. - **Sales Cloud**: Core CRM functionality - **Service Cloud**: Customer service management - **Marketing Cloud**: Marketing automation - [Salesforce Trailhead](https://trailhead.salesforce.com) - Free learning platform ### 2. **HubSpot CRM** [HubSpot](https://www.hubspot.com/products/crm) offers a free CRM with robust features and paid tiers for advanced functionality. - Free tier available - Excellent for small to medium businesses - Strong marketing automation integration ### 3. **Microsoft Dynamics 365** [Microsoft Dynamics 365](https://dynamics.microsoft.com) integrates deeply [...]
[...] https://www.youtube.com/channel/UCJGCg4rB3QSs8y_1FquelBQ) ## Podcasts ### 1. **CRM Playaz** Hosted by Brent Leary and Paul Greenberg - discusses CRM trends ### 2. **The Salesforce Admins Podcast** [Salesforce Admins Podcast](https://admin.salesforce.com/podcast) ### 3. **Growth Show (HubSpot)** [The Growth Show](https://www.hubspot.com/podcasts/the-growth-show) ## Research & Analysis Firms ### 1. **IDC** [IDC](https://www.idc.com) - Market research and CRM spending forecasts ### 2. **Nucleus Research** [Nucleus Research](https://nucleusresearch.com) - ROI-focused CRM analysis ### 3. **Constellation Research** [Constellation Research](https://www.cons [...]
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] oftware, offering Sales Cloud, Service Cloud, and Marketing Cloud - **[Salesforce Trailhead](https://trailhead.salesforce.com/)** - Free learning platform for Salesforce 2. **[Microsoft Dynamics 365](https://dynamics.microsoft.com/)** - Enterprise CRM integrated with Microsoft's ecosystem 3. **[HubSpot CRM](https://www.hubspot.com/products/crm)** - Popular for small to medium businesses with a robust free tier 4. **[Oracle NetSuite CRM](https://www.netsuite.com/portal/products/crm.shtml)** - Enterprise-level CRM with ERP integration 5. **[SAP Customer Experience](https://www.sap.com/products/crm.html)** - Comprehensive enterprise CRM s [...]
[...] log](https://www.youtube.com/)** - Search for specific CRM review channels ### Podcasts 4. **[CX Pulse Podcast](https://customerthink.com/podcasts/)** - Customer experience insights 5. **[The Salesforce Admins Podcast](https://admin.salesforce.com/podcast)** - For Salesforce administrators 6. **[Growth Show by HubSpot](https://www.hubspot.com/podcasts/growth-show)** - Growth and CRM strategies ## Industry Analysts & Research Firms 1. **[Gartner](https://www.gartner.com/en/information-technology/insights/customer-relationship-management)** - CRM Magic Quadrant and research 2. **[Forrester](https://www.forrester.com/bold)** - CRM Wave reports and analysis [...]
What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] th CRM focus ### LinkedIn Groups 7. **CRM Professionals** - [https://www.linkedin.com/groups/1857077](https://www.linkedin.com/groups/1857077) 8. **Salesforce Professionals** - [https://www.linkedin.com/groups/3733871](https://www.linkedin.com/groups/3733871) 9. **HubSpot User Groups (HUGs)** - [https://www.hubspot.com/hubspot-user-groups](https://www.hubspot.com/hubspot-user-groups) - Local and virtual user groups ## Top Publications and Media ### Industry Publications 1. **CRM Magazine** - [https://www.destinationcrm.com](https://www.destinationcrm.com) - Dedicated CRM publication - News, analysis, and best practices 2. **CustomerThink** - [https://customerthink [...]
[...] 23% market share - Offers Sales Cloud, Service Cloud, Marketing Cloud, and Commerce Cloud 2. **Microsoft Dynamics 365** - [https://dynamics.microsoft.com](https://dynamics.microsoft.com) - Strong integration with Microsoft ecosystem - Second largest CRM provider globally 3. **HubSpot** - [https://www.hubspot.com](https://www.hubspot.com) - Leader in inbound marketing and SMB CRM - Known for freemium model and ease of use 4. **Zoho CRM** - [https://www.zoho.com/crm](https://www.zoho.com/crm) - Popular among small to mid-sized businesses - Part of larger Zoho suite of business applications 5. **SAP Customer Experience* [...]
OpenAI ChatGPT Latest
(9 citations)
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] Cloud Marketplace](https://cloudmarketplace.oracle.com/). - [SAP Sales Cloud](https://www.sap.com/products/crm/sales-cloud.html) — common in SAP-centric enterprises; extensions via the [SAP Store](https://store.sap.com/). ### Mid-market / SMB “workhorse” CRMs (fast deployment, strong core sales) - [HubSpot CRM](https://www.hubspot.com/products/crm) — very strong for inbound/marketing-led growth and ease of use; partner ecosystem via the [HubSpot Solutions Directory](https://ecosystem.hubspot.com/marketplace/solutions). - [Zoho CRM](https://www.zoho.com/crm/) — broad suite value; integrations via [Zoho Marketplace](https://marketplace.zoho.co [...]
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] osoft.com/microsoft-365) and [Power Platform](https://www.microsoft.com/power-platform). - [Oracle CX](https://www.oracle.com/cx/) — large enterprise CX suite. - [SAP Customer Experience](https://www.sap.com/products/crm.html) — suite approach, common in SAP shops. ### SMB / mid-market standouts - [HubSpot CRM](https://www.hubspot.com/products/crm) — fast time-to-value, strong marketing + CRM combo. - [Zoho CRM](https://www.zoho.com/crm/) — broad suite value, flexible for SMBs. - [Pipedrive](https://www.pipedrive.com/) — sales pipeline simplicity. - [Freshsales](https://www.freshworks.com/freshsales-crm/) (by [Freshworks](https://www.freshwo [...]
[...] : [Salesforce Trailhead](https://trailhead.salesforce.com/) - Also learn **HubSpot** basics: [HubSpot Academy](https://academy.hubspot.com/) - If you expect Microsoft environments: [Microsoft Learn](https://learn.microsoft.com/) ### If you’re choosing a CRM for a small team (typical “first CRM”) - [HubSpot CRM](https://www.hubspot.com/products/crm) - [Pipedrive](https://www.pipedrive.com/) - [Zoho CRM](https://www.zoho.com/crm/) - [Freshsales](https://www.freshworks.com/freshsales-crm/) ### If you’re choosing a CRM for a larger org (governance + integrations) - [Salesforce](https://www.salesforce.com/) - [Microsoft Dynamics 365](https://dyn [...]
[...] ipeline + accounts/contacts)** — core “system of record” for sales teams (overview: [Customer relationship management (CRM)](https://en.wikipedia.org/wiki/Customer_relationship_management)). - **Marketing automation / lead capture** — forms, email, nurture, attribution (often bundled with CRMs like [HubSpot](https://www.hubspot.com/)). - **Customer service / support CRM** — tickets, knowledge base, omnichannel (e.g., [Zendesk](https://www.zendesk.com/), [Salesforce Service Cloud](https://www.salesforce.com/products/service-cloud/overview/)). - **Revenue intelligence / sales engagement (adjacent to CRM)** — call recording, coac [...]
[...] and apps): - Salesforce consultants & apps: [Salesforce AppExchange](https://appexchange.salesforce.com/) - Microsoft apps & partners: [Microsoft AppSource](https://appsource.microsoft.com/) and partner info via [Microsoft Partner Network](https://partner.microsoft.com/) - HubSpot partners & apps: [HubSpot Solutions Partner Program](https://www.hubspot.com/partners) and [HubSpot App Marketplace](https://ecosystem.hubspot.com/marketplace/apps) - Zoho apps: [Zoho Marketplace](https://marketplace.zoho.com/) --- ## 5) Influential experts, analysts, and reviewers to follow CRM-focused thinkers: - [Paul Greenberg](https://www.paulgreenberg.com/) (CRM author/analy [...]
What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] gration): [Dynamics 365](https://dynamics.microsoft.com/), [Dynamics 365 Sales](https://dynamics.microsoft.com/en-us/sales/overview/), [Microsoft AppSource](https://appsource.microsoft.com/) - **HubSpot** (leading SMB/mid-market “all-in-one” go-to-market suite): [HubSpot](https://www.hubspot.com/), [HubSpot CRM](https://www.hubspot.com/products/crm), [HubSpot Marketplace](https://ecosystem.hubspot.com/marketplace) - **Oracle CX** (enterprise CX/CRM stack): [Oracle Customer Experience (CX)](https://www.oracle.com/cx/) - **SAP Customer Experience (CX)** (enterprise suite, common in SAP-heavy orgs): [SAP CRM / Customer Experience](https://www.sa [...]
[...] //appexchange.salesforce.com/)) - [Microsoft Dynamics 365](https://dynamics.microsoft.com/) (plus [AppSource](https://appsource.microsoft.com/)) - [SAP Customer Experience](https://www.sap.com/products/crm.html) - [Oracle CX](https://www.oracle.com/cx/) ### SMB / mid-market “quick time-to-value” - [HubSpot CRM](https://www.hubspot.com/products/crm) - [Zoho CRM](https://www.zoho.com/crm/) - [Pipedrive](https://www.pipedrive.com/) - [Freshsales](https://www.freshworks.com/crm/sales/) - [monday CRM](https://monday.com/crm) ### Relationship-centric / lightweight modern CRM - [Attio](https://attio.com/) - [Folk](https://www.folk.app/) - [Copper] [...]
[...] ght Microsoft 365/Power Platform integration): [Dynamics 365](https://dynamics.microsoft.com/), [Dynamics 365 Sales](https://dynamics.microsoft.com/en-us/sales/overview/), [Microsoft AppSource](https://appsource.microsoft.com/) - **HubSpot** (leading SMB/mid-market “all-in-one” go-to-market suite): [HubSpot](https://www.hubspot.com/), [HubSpot CRM](https://www.hubspot.com/products/crm), [HubSpot Marketplace](https://ecosystem.hubspot.com/marketplace) - **Oracle CX** (enterprise CX/CRM stack): [Oracle Customer Experience (CX)](https://www.oracle.com/cx/) - **SAP Customer Experience (CX)** (enterprise suite, common in SAP-heavy [...]
[...] shaping CRM roadmaps and buying decisions 1) **Embedded AI copilots & AI-assisted selling/service** Examples of official AI product lines: - [Salesforce Einstein](https://www.salesforce.com/products/einstein/overview/) - [Microsoft Copilot](https://www.microsoft.com/en-us/microsoft-copilot) - [HubSpot AI](https://www.hubspot.com/artificial-intelligence) - [Zoho Zia](https://www.zoho.com/zia/) - [Freshworks Freddy AI](https://www.freshworks.com/freddy-ai/) 2) **Data unification + activation** (CRM + CDP + warehouse patterns) Source: [Customer data platform](https://en.wikipedia.org/wiki/Customer_data_platform) 3) **Low-code customization** [...]
Google Gemini Flash (latest)
(4 citations)
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] for sales, marketing, and service. * **Salesforce**: The global leader in CRM, known for its extensive "Sales Cloud" and massive ecosystem. [Salesforce Official Site](https://www.salesforce.com) * **HubSpot**: Popular for its "freemium" model and strong focus on inbound marketing integration. [HubSpot CRM](https://www.hubspot.com/products/crm) * **Microsoft Dynamics 365**: The top choice for enterprises deeply integrated into the Microsoft Azure and Office 365 ecosystems. [Microsoft Dynamics 365](https://dynamics.microsoft.com/) * **Oracle Advertising and Customer Experience (CX)**: Comprehensive enterprise suite focused on data-dri [...]
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] ed market leader. Known for its highly customizable "Sales Cloud" and massive ecosystem. [Salesforce Official Site](https://www.salesforce.com/) * **HubSpot:** The primary competitor to Salesforce for SMBs and mid-market companies. Renowned for its ease of use and "Inbound Marketing" integration. [HubSpot CRM](https://www.hubspot.com/products/crm) * **Microsoft Dynamics 365:** The go-to for organizations already heavily invested in the Microsoft/Azure ecosystem. [Microsoft Dynamics 365](https://dynamics.microsoft.com/) * **Zoho CRM:** A highly affordable, feature-rich alternative that is popular with small businesses and global startups [...]
What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] **HubSpot:** Dominates the mid-market and SMB sector with a focus on inbound marketing. [HubSpot](https://www.hubspot.com) ### 2. Best Products and Services (By Category) Selection varies based on the size of the business and specific needs (Sales vs. Support). * **Best for Scaling Startups:** [HubSpot CRM](https://www.hubspot.com/products/crm) * **Best for Sales Teams:** [Pipedrive](https://www.pipedrive.com) * **Best for Creative/Project Teams:** [Monday.com CRM](https://monday.com/crm) * **Best for Small Businesses:** [Zoho CRM](https://www.zoho.com/crm/) * **Best for Customer Support:** [Zendesk](https://www.zendesk.com) ### [...]
[...] g complex data management. [Oracle CRM](https://www.oracle.com/cx/) * **SAP Customer Experience (CX):** A leader in integrating CRM with backend ERP systems. [SAP CX](https://www.sap.com/products/crm.html) * **HubSpot:** Dominates the mid-market and SMB sector with a focus on inbound marketing. [HubSpot](https://www.hubspot.com) ### 2. Best Products and Services (By Category) Selection varies based on the size of the business and specific needs (Sales vs. Support). * **Best for Scaling Startups:** [HubSpot CRM](https://www.hubspot.com/products/crm) * **Best for Sales Teams:** [Pipedrive](https://www.pipedrive.com) * [...]
X.AI Grok (latest)
(3 citations)
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] s for sales, service, marketing, and analytics. Pricing starts at $25/user/month. Official site: [Salesforce](https://www.salesforce.com/products/sales-cloud/overview/). - **HubSpot CRM**: Free core CRM with scalable paid add-ons for marketing and sales hubs. Ideal for growing teams. Official site: [HubSpot CRM](https://www.hubspot.com/products/crm). - **Zoho CRM**: Affordable, customizable with AI features (Zia). Starts free for 3 users. Official site: [Zoho CRM](https://www.zoho.com/crm/). - **Microsoft Dynamics 365 Sales**: Integrates deeply with Microsoft ecosystem (Outlook, Teams). Enterprise-focused. Official site: [Microsoft Dynamics 3 [...]
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] es for enterprise sales, marketing, and service. Recommended for large businesses. Official site: [Salesforce](https://www.salesforce.com/). Pricing starts at $25/user/month. - **HubSpot CRM**: Free core CRM with integrated marketing/sales tools; ideal for SMBs and inbound marketing. Official site: [HubSpot](https://www.hubspot.com/products/crm). - **Microsoft Dynamics 365**: Strong integration with Microsoft ecosystem (e.g., Office 365, Teams). Best for enterprises already on Microsoft stack. Official site: [Dynamics 365 Sales](https://dynamics.microsoft.com/en-us/sales/overview/). - **Zoho CRM**: Affordable, customizable for SMBs with s [...]
What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] dobe Experience Cloud**: Marketing-heavy CRM with real-time personalization. Official site: [Adobe Experience Cloud](https://business.adobe.com/products/experience-cloud.html). Leader in Gartner. - **HubSpot**: SMB and mid-market favorite for inbound marketing CRM; free tier popular. Official site: [HubSpot](https://www.hubspot.com/). Leader/Challenger in [Gartner's 2024 Magic Quadrant for CRM for Sales](https://www.gartner.com/en/documents/4516268). - Other key players: **Zendesk** (service-focused, [Zendesk](https://www.zendesk.com/)), **Zoho CRM** (affordable all-in-one, [Zoho CRM](https://www.zoho.com/crm/)), **Pipedrive** [...]