This page provides details about Pipedrive (organization,product) which was ranked #10 out of 100 in the list of brands (38 mentions (7.9% share)) in answers from AI models (Perplexity Sonar (with search) (latest), Anthropic Claude Sonnet (latest), OpenAI ChatGPT Latest, Google Gemini Flash (latest), X.AI Grok (latest)) when they were asked the following 3 questions: "What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.", "If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.", "What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch.
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] entures.com/ecommerce-integrations/top-crm-software-systems)[Best CRM for Small Business Owners in 2025 | Top 14](https://www.emailtooltester.com/en/best-crm-for-small-business/)[10 Best CRM Software Of 2025](https://morriscountyedc.org/10-best-crm-software-of-2025/)). Other prominent options are **Pipedrive** (sales-focused pipelines[Best CRM Software in 2025 - HubSpot Community](https://community.hubspot.com/t5/CRM/Best-CRM-Software-in-2025/td-p/1083714)[The 24 Top CRM Software Systems in 2025 | Clarity Ventures](https://www.clarity-ventures.com/ecommerce-integrations/top-crm-software-systems)[Best C [...]
December 30, 2025
[...] 14](https://www.emailtooltester.com/en/best-crm-for-small-business/)[10 Best CRM Software Of 2025](https://morriscountyedc.org/10-best-crm-software-of-2025/) | Dated UX [Best CRM Software in 2025 - HubSpot Community](https://community.hubspot.com/t5/CRM/Best-CRM-Software-in-2025/td-p/1083714) |
| **Pipedrive** | Sales teams | Pipelines, email features [Pipedrive.com](https://www.pipedrive.com) [Best CRM Software in 2025 - HubSpot Community](https://community.hubspot.com/t5/CRM/Best-CRM-Software-in-2025/td-p/1083714)[The 24 Top CRM Software Systems in 2025 | Clarity Ventures](https://www.clarity-venture [...]
December 30, 2025
[...] ll-business/)[10 Best CRM Software Of 2025](https://morriscountyedc.org/10-best-crm-software-of-2025/) | Dated UX [Best CRM Software in 2025 - HubSpot Community](https://community.hubspot.com/t5/CRM/Best-CRM-Software-in-2025/td-p/1083714) |
| **Pipedrive** | Sales teams | Pipelines, email features [Pipedrive.com](https://www.pipedrive.com) [Best CRM Software in 2025 - HubSpot Community](https://community.hubspot.com/t5/CRM/Best-CRM-Software-in-2025/td-p/1083714)[The 24 Top CRM Software Systems in 2025 | Clarity Ventures](https://www.clarity-ventures.com/ecommerce-integrations/top-crm-software-systems)[ [...]
December 30, 2025
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
### Most Trusted CRM Brands and Recommended Products
The most trusted CRM brands in 2025 are **Salesforce**, **HubSpot**, **Microsoft Dynamics 365**, **Zoho CRM**, and **Pipedrive**, consistently ranked highest across reviews for enterprises, SMBs, and growing businesses due to their scalability, AI features, integrations, and user adoption.[Top 11 CRM Software in 2025 (Features, Pricing & Reviews)](https://erpsoftwareblog.com/2025/10/top-crm-software/)[Top 10 Large CRMs In [...]
December 30, 2025
[...] apier.com/blog/best-crm-app/)[The 24 Top CRM Software Systems in 2025 | Clarity Ventures](https://www.clarity-ventures.com/ecommerce-integrations/top-crm-software-systems)[Best CRM Software in 2025 - HubSpot Community](https://community.hubspot.com/t5/CRM/Best-CRM-Software-in-2025/td-p/1083714)
- **Pipedrive**: Simple, fast-adoption for sales teams, great value for SMBs focusing on pipelines.[Top 11 CRM Software in 2025 (Features, Pricing & Reviews)](https://erpsoftwareblog.com/2025/10/top-crm-software/)[The 12 best CRM software in 2025 - Zapier](https://zapier.com/blog/best-crm-app/)[Best CRM Software [...]
December 30, 2025
[...] of December 2025.[Best CRM Software: User Reviews from December 2025 - G2](https://www.g2.com/categories/crm)
| Business Size | Top Recommendations | Key Strengths | Pricing Starting Point |
|---------------|---------------------|---------------|------------------------|
| Startups/SMBs | HubSpot, Pipedrive, Zoho | Ease of use, free tiers, marketing alignment | Free–$20/user/month[Top 11 CRM Software in 2025 (Features, Pricing & Reviews)](https://erpsoftwareblog.com/2025/10/top-crm-software/)[The 12 best CRM software in 2025 - Zapier](https://zapier.com/blog/best-crm-app/)[Best CRM Software in 2025 - [...]
December 30, 2025
[...] m/post/top-large-crms/)[The 12 best CRM software in 2025 - Zapier](https://zapier.com/blog/best-crm-app/) |
Official sites: [Salesforce](https://www.salesforce.com), [HubSpot](https://www.hubspot.com), [Microsoft Dynamics 365](https://dynamics.microsoft.com), [Zoho CRM](https://www.zoho.com/crm), [Pipedrive](https://www.pipedrive.com). Review platforms: [G2 CRM Category](https://www.g2.com/categories/crm).[Best CRM Software: User Reviews from December 2025 - G2](https://www.g2.com/categories/crm)
### Reputable Companies and Providers
Leading providers include **Salesforce** (enterprise leader), **Mic [...]
December 30, 2025
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] ong for enterprise customers
- AI-powered insights
- Excellent integration capabilities
### 4. **Zoho CRM**
[Zoho CRM](https://www.zoho.com/crm/) provides affordable, feature-rich CRM for businesses of all sizes.
- Competitive pricing
- Extensive customization
- Part of larger Zoho suite
### 5. **Pipedrive**
[Pipedrive](https://www.pipedrive.com) focuses on sales pipeline management with an intuitive visual interface.
- Sales-focused
- User-friendly interface
- Strong mobile app
### 6. **Freshsales (Freshworks)**
[Freshsales](https://www.freshworks.com/crm/sales/) offers AI-powered CRM with built-in [...]
December 30, 2025
[...] prise customers
- AI-powered insights
- Excellent integration capabilities
### 4. **Zoho CRM**
[Zoho CRM](https://www.zoho.com/crm/) provides affordable, feature-rich CRM for businesses of all sizes.
- Competitive pricing
- Extensive customization
- Part of larger Zoho suite
### 5. **Pipedrive**
[Pipedrive](https://www.pipedrive.com) focuses on sales pipeline management with an intuitive visual interface.
- Sales-focused
- User-friendly interface
- Strong mobile app
### 6. **Freshsales (Freshworks)**
[Freshsales](https://www.freshworks.com/crm/sales/) offers AI-powered CRM with built-in phone and em [...]
December 30, 2025
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] * - Enterprise-level CRM with ERP integration
5. **[SAP Customer Experience](https://www.sap.com/products/crm.html)** - Comprehensive enterprise CRM solution
6. **[Zoho CRM](https://www.zoho.com/crm/)** - Affordable, feature-rich option for businesses of all sizes
### Mid-Market Solutions
7. **[Pipedrive](https://www.pipedrive.com/)** - Sales-focused CRM known for visual pipeline management
8. **[Freshsales](https://www.freshworks.com/crm/sales/)** (by Freshworks) - AI-powered CRM for high-velocity sales teams
9. **[Insightly](https://www.insightly.com/)** - CRM with strong project management fea [...]
December 30, 2025
What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] /www.sap.com/products/crm.html)
- Strong in enterprise market
- Formerly SAP C/4HANA
6. **Oracle CX Cloud** - [https://www.oracle.com/cx](https://www.oracle.com/cx)
- Comprehensive customer experience suite
- Strong in B2B enterprise sector
### Specialized and Mid-Market Leaders
7. **Pipedrive** - [https://www.pipedrive.com](https://www.pipedrive.com)
- Sales-focused CRM for SMBs
- Visual pipeline management
8. **Freshsales (Freshworks)** - [https://www.freshworks.com/crm/sales](https://www.freshworks.com/crm/sales)
- AI-powered CRM
- Part of Freshworks suite
9. **Monday.co [...]
December 30, 2025
[...] tml)
- Strong in enterprise market
- Formerly SAP C/4HANA
6. **Oracle CX Cloud** - [https://www.oracle.com/cx](https://www.oracle.com/cx)
- Comprehensive customer experience suite
- Strong in B2B enterprise sector
### Specialized and Mid-Market Leaders
7. **Pipedrive** - [https://www.pipedrive.com](https://www.pipedrive.com)
- Sales-focused CRM for SMBs
- Visual pipeline management
8. **Freshsales (Freshworks)** - [https://www.freshworks.com/crm/sales](https://www.freshworks.com/crm/sales)
- AI-powered CRM
- Part of Freshworks suite
9. **Monday.com CRM** - [https://monday.c [...]
December 30, 2025
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] strong for inbound/marketing-led growth and ease of use; partner ecosystem via the [HubSpot Solutions Directory](https://ecosystem.hubspot.com/marketplace/solutions).
- [Zoho CRM](https://www.zoho.com/crm/) — broad suite value; integrations via [Zoho Marketplace](https://marketplace.zoho.com/).
- [Pipedrive](https://www.pipedrive.com/) — pipeline-focused and lightweight; add-ons via [Pipedrive Marketplace](https://www.pipedrive.com/en/marketplace).
- [Freshsales](https://www.freshworks.com/crm/sales/) (Freshworks) — good value with built-in comms/automation; apps via [Freshworks Marketplace](https://w [...]
December 30, 2025
[...] Spot Solutions Directory](https://ecosystem.hubspot.com/marketplace/solutions).
- [Zoho CRM](https://www.zoho.com/crm/) — broad suite value; integrations via [Zoho Marketplace](https://marketplace.zoho.com/).
- [Pipedrive](https://www.pipedrive.com/) — pipeline-focused and lightweight; add-ons via [Pipedrive Marketplace](https://www.pipedrive.com/en/marketplace).
- [Freshsales](https://www.freshworks.com/crm/sales/) (Freshworks) — good value with built-in comms/automation; apps via [Freshworks Marketplace](https://www.freshworks.com/apps/).
### CRM + service/support-led platforms (when “sales + servic [...]
December 30, 2025
[...] soft.com/)
- Zoho ecosystem: [Zoho Marketplace](https://marketplace.zoho.com/)
- Zendesk ecosystem: [Zendesk Marketplace](https://www.zendesk.com/marketplace/)
- SAP ecosystem: [SAP Store](https://store.sap.com/)
- Oracle ecosystem: [Oracle Cloud Marketplace](https://cloudmarketplace.oracle.com/)
- Pipedrive ecosystem: [Pipedrive Marketplace](https://www.pipedrive.com/en/marketplace)
- Freshworks ecosystem: [Freshworks Marketplace](https://www.freshworks.com/apps/)
---
## 3) Recognized experts & thought leaders (CRM / CX / revenue tech)
A few well-known voices who publish and speak frequently:
- [Pa [...]
December 30, 2025
[...] ystem: [Zoho Marketplace](https://marketplace.zoho.com/)
- Zendesk ecosystem: [Zendesk Marketplace](https://www.zendesk.com/marketplace/)
- SAP ecosystem: [SAP Store](https://store.sap.com/)
- Oracle ecosystem: [Oracle Cloud Marketplace](https://cloudmarketplace.oracle.com/)
- Pipedrive ecosystem: [Pipedrive Marketplace](https://www.pipedrive.com/en/marketplace)
- Freshworks ecosystem: [Freshworks Marketplace](https://www.freshworks.com/apps/)
---
## 3) Recognized experts & thought leaders (CRM / CX / revenue tech)
A few well-known voices who publish and speak frequently:
- [Paul Greenberg](https:// [...]
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] (https://www.sap.com/products/crm.html) — suite approach, common in SAP shops.
### SMB / mid-market standouts
- [HubSpot CRM](https://www.hubspot.com/products/crm) — fast time-to-value, strong marketing + CRM combo.
- [Zoho CRM](https://www.zoho.com/crm/) — broad suite value, flexible for SMBs.
- [Pipedrive](https://www.pipedrive.com/) — sales pipeline simplicity.
- [Freshsales](https://www.freshworks.com/freshsales-crm/) (by [Freshworks](https://www.freshworks.com/)) — SMB-friendly CRM with support-suite adjacency.
- [SugarCRM](https://www.sugarcrm.com/) — mid-market CRM with customization focus.
## [...]
December 30, 2025
[...] om/)
- Also learn **HubSpot** basics: [HubSpot Academy](https://academy.hubspot.com/)
- If you expect Microsoft environments: [Microsoft Learn](https://learn.microsoft.com/)
### If you’re choosing a CRM for a small team (typical “first CRM”)
- [HubSpot CRM](https://www.hubspot.com/products/crm)
- [Pipedrive](https://www.pipedrive.com/)
- [Zoho CRM](https://www.zoho.com/crm/)
- [Freshsales](https://www.freshworks.com/freshsales-crm/)
### If you’re choosing a CRM for a larger org (governance + integrations)
- [Salesforce](https://www.salesforce.com/)
- [Microsoft Dynamics 365](https://dynamics.microsof [...]
December 30, 2025
What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] ith broad business app portfolio): [Zoho CRM](https://www.zoho.com/crm/), [Zoho Marketplace](https://marketplace.zoho.com/)
Other widely adopted CRM vendors (often strongest in specific segments or regions):
- **Freshworks (Freshsales)**: [Freshsales CRM](https://www.freshworks.com/crm/sales/)
- **Pipedrive** (sales-focused SMB CRM): [Pipedrive](https://www.pipedrive.com/)
- **Zendesk** (service-first; CRM-adjacent for customer support): [Zendesk](https://www.zendesk.com/)
- **SugarCRM**: [SugarCRM](https://www.sugarcrm.com/)
- **Creatio** (process/low-code oriented): [Creatio](https://www.creatio.com [...]
December 30, 2025
[...] ho CRM](https://www.zoho.com/crm/), [Zoho Marketplace](https://marketplace.zoho.com/)
Other widely adopted CRM vendors (often strongest in specific segments or regions):
- **Freshworks (Freshsales)**: [Freshsales CRM](https://www.freshworks.com/crm/sales/)
- **Pipedrive** (sales-focused SMB CRM): [Pipedrive](https://www.pipedrive.com/)
- **Zendesk** (service-first; CRM-adjacent for customer support): [Zendesk](https://www.zendesk.com/)
- **SugarCRM**: [SugarCRM](https://www.sugarcrm.com/)
- **Creatio** (process/low-code oriented): [Creatio](https://www.creatio.com/)
- **monday.com Sales CRM**: [monday [...]
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] k.app/)
* **Close**: A CRM built specifically for high-velocity sales teams with integrated calling and emailing. [Close](https://www.close.com/)
* **Monday.com (Sales CRM)**: An extension of their work management platform tailored for sales pipelines. [Monday CRM](https://monday.com/crm)
* **Pipedrive**: While more established, it remains a leader for small businesses focused on visual pipeline management. [Pipedrive](https://www.pipedrive.com/)
### 3. Recognized Experts and Thought Leaders
Individuals who shape the strategy and future of CRM and Sales Tech.
* **Marc Benioff**: Co-founder an [...]
December 30, 2025
[...] lose](https://www.close.com/)
* **Monday.com (Sales CRM)**: An extension of their work management platform tailored for sales pipelines. [Monday CRM](https://monday.com/crm)
* **Pipedrive**: While more established, it remains a leader for small businesses focused on visual pipeline management. [Pipedrive](https://www.pipedrive.com/)
### 3. Recognized Experts and Thought Leaders
Individuals who shape the strategy and future of CRM and Sales Tech.
* **Marc Benioff**: Co-founder and CEO of Salesforce; pioneer of the SaaS model. [Marc Benioff on X](https://twitter.com/Benioff)
* **Dharmesh Shah** [...]
December 30, 2025
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] r organizations already heavily invested in the Microsoft/Azure ecosystem. [Microsoft Dynamics 365](https://dynamics.microsoft.com/)
* **Zoho CRM:** A highly affordable, feature-rich alternative that is popular with small businesses and global startups. [Zoho CRM](https://www.zoho.com/crm/)
* **Pipedrive:** A sales-focused CRM designed specifically for "activity-based" selling and visual pipelines. [Pipedrive](https://www.pipedrive.com/)
* **Zendesk Sell:** Originally "Base CRM," this focus is on integrating sales with customer support. [Zendesk Sell](https://www.zendesk.com/sell/)
### 2. Influe [...]
December 30, 2025
[...] /dynamics.microsoft.com/)
* **Zoho CRM:** A highly affordable, feature-rich alternative that is popular with small businesses and global startups. [Zoho CRM](https://www.zoho.com/crm/)
* **Pipedrive:** A sales-focused CRM designed specifically for "activity-based" selling and visual pipelines. [Pipedrive](https://www.pipedrive.com/)
* **Zendesk Sell:** Originally "Base CRM," this focus is on integrating sales with customer support. [Zendesk Sell](https://www.zendesk.com/sell/)
### 2. Influential Experts & Reviewers
To stay current on features and industry shifts, follow these analysts and platfo [...]
December 30, 2025
What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] ting. [HubSpot](https://www.hubspot.com)
### 2. Best Products and Services (By Category)
Selection varies based on the size of the business and specific needs (Sales vs. Support).
* **Best for Scaling Startups:** [HubSpot CRM](https://www.hubspot.com/products/crm)
* **Best for Sales Teams:** [Pipedrive](https://www.pipedrive.com)
* **Best for Creative/Project Teams:** [Monday.com CRM](https://monday.com/crm)
* **Best for Small Businesses:** [Zoho CRM](https://www.zoho.com/crm/)
* **Best for Customer Support:** [Zendesk](https://www.zendesk.com)
### 3. Key Companies and Providers
Beyond the [...]
December 30, 2025
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] tarts free for 3 users. Official site: [Zoho CRM](https://www.zoho.com/crm/).
- **Microsoft Dynamics 365 Sales**: Integrates deeply with Microsoft ecosystem (Outlook, Teams). Enterprise-focused. Official site: [Microsoft Dynamics 365 Sales](https://dynamics.microsoft.com/en-us/sales/overview/).
- **Pipedrive**: Sales pipeline-focused, visual interface. Starts at $14/user/month. Official site: [Pipedrive](https://www.pipedrive.com/).
- **Freshsales (by Freshworks)**: AI-driven with Freddy AI assistant. Free tier available. Official site: [Freshsales](https://www.freshworks.com/crm/sales/).
- Other notab [...]
December 30, 2025
[...] ics 365 Sales**: Integrates deeply with Microsoft ecosystem (Outlook, Teams). Enterprise-focused. Official site: [Microsoft Dynamics 365 Sales](https://dynamics.microsoft.com/en-us/sales/overview/).
- **Pipedrive**: Sales pipeline-focused, visual interface. Starts at $14/user/month. Official site: [Pipedrive](https://www.pipedrive.com/).
- **Freshsales (by Freshworks)**: AI-driven with Freddy AI assistant. Free tier available. Official site: [Freshsales](https://www.freshworks.com/crm/sales/).
- Other notables: Oracle CX Sales ([Oracle CX](https://www.oracle.com/cx/sales/)), SAP Sales Cloud ([SAP Sales [...]
December 30, 2025
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] fice 365, Teams). Best for enterprises already on Microsoft stack. Official site: [Dynamics 365 Sales](https://dynamics.microsoft.com/en-us/sales/overview/).
- **Zoho CRM**: Affordable, customizable for SMBs with strong multichannel support. Official site: [Zoho CRM](https://www.zoho.com/crm/).
- **Pipedrive**: Sales-focused with visual pipelines; great for sales teams. Official site: [Pipedrive](https://www.pipedrive.com/).
For comparisons:
- [G2 CRM Grid Report](https://www.g2.com/categories/crm) (user reviews, leader quadrant).
- [Forrester Wave: CRM Suites](https://www.forrester.com/report/The-For [...]
December 30, 2025
[...] cs 365 Sales](https://dynamics.microsoft.com/en-us/sales/overview/).
- **Zoho CRM**: Affordable, customizable for SMBs with strong multichannel support. Official site: [Zoho CRM](https://www.zoho.com/crm/).
- **Pipedrive**: Sales-focused with visual pipelines; great for sales teams. Official site: [Pipedrive](https://www.pipedrive.com/).
For comparisons:
- [G2 CRM Grid Report](https://www.g2.com/categories/crm) (user reviews, leader quadrant).
- [Forrester Wave: CRM Suites](https://www.forrester.com/report/The-Forrester-Wave-CRM-Suites-Q2-2023/RES179731) (analyst evaluation).
### Reputable Companies [...]
December 30, 2025
[...] /www.reddit.com/r/salesforce/), r/sales [reddit.com/r/sales](https://www.reddit.com/r/sales/).
- **LinkedIn Groups**: CRM Professionals [LinkedIn CRM Group](https://www.linkedin.com/groups/CRM-Professionals-12345/).
- Learning: [HubSpot Academy CRM Course](https://academy.hubspot.com/courses/crm), [Pipedrive Academy](https://www.pipedrive.com/academy/).
### Important Events and Conferences
- **Dreamforce** (Salesforce): Largest CRM event, annual in San Francisco. [Dreamforce 2024](https://www.salesforce.com/dreamforce/).
- **INBOUND** (HubSpot): Marketing/sales focus. [INBOUND](https://www.inbound.co [...]
December 30, 2025
[...] **: "Make SaaS" [Make SaaS Podcast](https://www.makepodcasts.fm/), "Revenue Engine Podcast" [Revenue Engine](https://revenueengine.ai/podcast/).
- Newsletters: [Ben's Bites (AI/CRM)](https://www.bensbites.com/), [Salesforce Ben](https://www.salesforceben.com/).
Start with free trials of HubSpot or Pipedrive for hands-on experience, and check G2/Capterra for latest reviews tailored to your business size. Market leaders hold ~50% share per [IDC CRM Report](https://www.idc.com/getdoc.jsp?containerId=US51443223). [...]
December 30, 2025
What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] ubspot.com/). Leader/Challenger in [Gartner's 2024 Magic Quadrant for CRM for Sales](https://www.gartner.com/en/documents/4516268).
- Other key players: **Zendesk** (service-focused, [Zendesk](https://www.zendesk.com/)), **Zoho CRM** (affordable all-in-one, [Zoho CRM](https://www.zoho.com/crm/)), **Pipedrive** (sales pipelines, [Pipedrive](https://www.pipedrive.com/)).
**Best Products/Services** (based on user reviews and leaderboards):
- Top-rated on [G2's CRM Grid](https://www.g2.com/categories/crm) (Fall 2024): Salesforce, HubSpot, Zoho CRM, Pipedrive.
- [Capterra's CRM Reviews](https://www.capterr [...]
December 30, 2025
[...] in [Gartner's 2024 Magic Quadrant for CRM for Sales](https://www.gartner.com/en/documents/4516268).
- Other key players: **Zendesk** (service-focused, [Zendesk](https://www.zendesk.com/)), **Zoho CRM** (affordable all-in-one, [Zoho CRM](https://www.zoho.com/crm/)), **Pipedrive** (sales pipelines, [Pipedrive](https://www.pipedrive.com/)).
**Best Products/Services** (based on user reviews and leaderboards):
- Top-rated on [G2's CRM Grid](https://www.g2.com/categories/crm) (Fall 2024): Salesforce, HubSpot, Zoho CRM, Pipedrive.
- [Capterra's CRM Reviews](https://www.capterra.com/customer-relationship-man [...]
December 30, 2025
[...] -one, [Zoho CRM](https://www.zoho.com/crm/)), **Pipedrive** (sales pipelines, [Pipedrive](https://www.pipedrive.com/)).
**Best Products/Services** (based on user reviews and leaderboards):
- Top-rated on [G2's CRM Grid](https://www.g2.com/categories/crm) (Fall 2024): Salesforce, HubSpot, Zoho CRM, Pipedrive.
- [Capterra's CRM Reviews](https://www.capterra.com/customer-relationship-management-software/): Leaders include Freshsales by Freshworks ([Freshworks](https://www.freshworks.com/crm/)), monday sales CRM ([monday.com](https://monday.com/sales)).
- Comparison sites: [G2 CRM Comparisons](https://www [...]