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About zoho.com (Tech Companies)
This page provides details about zoho.com (Tech Companies) which was ranked #6 out of 177 in the list of sources (21 citations (3.5% share)) in answers from AI models (Perplexity Sonar (with search) (latest),
Anthropic Claude Sonnet (latest),
OpenAI ChatGPT Latest,
Google Gemini Flash (latest),
X.AI Grok (latest)) when they were asked the following 3 questions: "What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.", "If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.", "What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: HubSpot, Microsoft Dynamics 365, Zoho CRM, Pipedrive, Zoho +3 more.
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Citations from AI Responses
Perplexity Sonar (with search) (latest)
(2 citations)
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] ://www.emailtooltester.com/en/best-crm-for-small-business/) | Costs rise for advanced features [Best CRM Software in 2025 - HubSpot Community](https://community.hubspot.com/t5/CRM/Best-CRM-Software-in-2025/td-p/1083714) | | **Zoho CRM** | Budget-conscious SMBs | Value, automation, suite integration [Zoho.com/crm](https://www.zoho.com/crm/) [Best CRM Software in 2025 - HubSpot Community](https://community.hubspot.com/t5/CRM/Best-CRM-Software-in-2025/td-p/1083714)[The 24 Top CRM Software Systems in 2025 | Clarity Ventures](https://www.clarity-ventures.com/ecommerce-integrations/top-crm-software-systems)[Best CRM for Small Business Own [...]
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] 025 - ElevatIQ](https://www.elevatiq.com/post/top-large-crms/)[The 12 best CRM software in 2025 - Zapier](https://zapier.com/blog/best-crm-app/) | Official sites: [Salesforce](https://www.salesforce.com), [HubSpot](https://www.hubspot.com), [Microsoft Dynamics 365](https://dynamics.microsoft.com), [Zoho CRM](https://www.zoho.com/crm), [Pipedrive](https://www.pipedrive.com). Review platforms: [G2 CRM Category](https://www.g2.com/categories/crm).[Best CRM Software: User Reviews from December 2025 - G2](https://www.g2.com/categories/crm) ### Reputable Companies and Providers Leading providers include **Salesforce** (enterprise l [...]
Anthropic Claude Sonnet (latest)
(6 citations)
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] mation integration ### 3. **Microsoft Dynamics 365** [Microsoft Dynamics 365](https://dynamics.microsoft.com) integrates deeply with Microsoft's ecosystem (Office 365, Teams, Outlook). - Strong for enterprise customers - AI-powered insights - Excellent integration capabilities ### 4. **Zoho CRM** [Zoho CRM](https://www.zoho.com/crm/) provides affordable, feature-rich CRM for businesses of all sizes. - Competitive pricing - Extensive customization - Part of larger Zoho suite ### 5. **Pipedrive** [Pipedrive](https://www.pipedrive.com) focuses on sales pipeline management with an intuitive visual interface. - Sales-focused - Use [...]
[...] salesforce.com/credentials) ### 2. **HubSpot Academy** [HubSpot Academy](https://academy.hubspot.com) - Free CRM and marketing certifications ### 3. **Microsoft Learn - Dynamics 365** [Microsoft Learn Dynamics](https://learn.microsoft.com/en-us/training/dynamics365/) ### 4. **Zoho CRM Training** [Zoho Learn](https://www.zoho.com/crm/learning/) --- ## Key Selection Criteria When Choosing CRM 1. **Business Size**: Enterprise vs. SMB solutions 2. **Industry**: Industry-specific features (real estate, healthcare, etc.) 3. **Integration Needs**: Existing tech stack compatibility 4. **Budget**: From free (HubSpot) to enterprise pricing 5. [...]
[...] s annual conference (Boston) ### 3. **Microsoft Ignite** [Microsoft Ignite](https://ignite.microsoft.com) - Microsoft's conference featuring Dynamics 365 ### 4. **SaaStr Annual** [SaaStr Annual](https://www.saastrannual.com) - Major SaaS conference covering CRM and sales tech ### 5. **Zoho Day** [Zoho Day](https://www.zoho.com/day/) - Regional events by Zoho ### 6. **CRM Evolution** [CRM Evolution](https://www.destinationcrm.com/Conference/CRM-Evolution/CRM-Evolution-2024.aspx) - Destination CRM's conference ### 7. **Customer Contact Week (CCW)** [CCW](https://www.customercontactweekdigital.com) - Focus on customer experien [...]
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] for small to medium businesses with a robust free tier 4. **[Oracle NetSuite CRM](https://www.netsuite.com/portal/products/crm.shtml)** - Enterprise-level CRM with ERP integration 5. **[SAP Customer Experience](https://www.sap.com/products/crm.html)** - Comprehensive enterprise CRM solution 6. **[Zoho CRM](https://www.zoho.com/crm/)** - Affordable, feature-rich option for businesses of all sizes ### Mid-Market Solutions 7. **[Pipedrive](https://www.pipedrive.com/)** - Sales-focused CRM known for visual pipeline management 8. **[Freshsales](https://www.freshworks.com/crm/sales/)** (by Freshworks) - AI-powered CRM for high-v [...]
What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] tps://dynamics.microsoft.com) - Strong integration with Microsoft ecosystem - Second largest CRM provider globally 3. **HubSpot** - [https://www.hubspot.com](https://www.hubspot.com) - Leader in inbound marketing and SMB CRM - Known for freemium model and ease of use 4. **Zoho CRM** - [https://www.zoho.com/crm](https://www.zoho.com/crm) - Popular among small to mid-sized businesses - Part of larger Zoho suite of business applications 5. **SAP Customer Experience** - [https://www.sap.com/products/crm.html](https://www.sap.com/products/crm.html) - Strong in enterprise market - Formerly SAP C/4HANA 6. **Oracle CX Cloud [...]
[...] - Customer service and CRM focus 8. **MarTech Conference** - [https://martechconf.com](https://martechconf.com) - Marketing technology including CRM 9. **SalesLoft's Revenue Summit** - [https://salesloft.com](https://salesloft.com) - Sales engagement and CRM integration 10. **Zoholics** - [https://www.zoho.com/zoholics](https://www.zoho.com/zoholics) - Zoho's user conference ## Professional Communities and Networks ### Online Communities 1. **Salesforce Trailblazer Community** - [https://trailblazer.salesforce.com/en/community](https://trailblazer.salesforce.com/en/community) - Official Salesforce community - Forums, events, and r [...]
OpenAI ChatGPT Latest
(7 citations)
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] id-market / SMB “workhorse” CRMs (fast deployment, strong core sales) - [HubSpot CRM](https://www.hubspot.com/products/crm) — very strong for inbound/marketing-led growth and ease of use; partner ecosystem via the [HubSpot Solutions Directory](https://ecosystem.hubspot.com/marketplace/solutions). - [Zoho CRM](https://www.zoho.com/crm/) — broad suite value; integrations via [Zoho Marketplace](https://marketplace.zoho.com/). - [Pipedrive](https://www.pipedrive.com/) — pipeline-focused and lightweight; add-ons via [Pipedrive Marketplace](https://www.pipedrive.com/en/marketplace). - [Freshsales](https://www.freshworks.com/crm/sales/ [...]
[...] (https://www.salesforce.com/dreamforce/) (Salesforce) - [INBOUND](https://www.inbound.com/) (HubSpot) - [Microsoft Ignite](https://ignite.microsoft.com/) (Microsoft) - [Oracle CloudWorld](https://www.oracle.com/cloudworld/) (Oracle) - [SAP Sapphire](https://www.sap.com/events/sapphire.html) (SAP) - [Zoholics](https://www.zoho.com/zoholics/) (Zoho user conference) --- ## 6) Active communities & forums (implementation help, peer advice) Vendor communities: - [Salesforce Trailblazer Community](https://trailhead.salesforce.com/trailblazer-community) - [HubSpot Community](https://community.hubspot.com/) - [Microsoft Dynamics 365 Commun [...]
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] ps://www.oracle.com/cx/) — large enterprise CX suite. - [SAP Customer Experience](https://www.sap.com/products/crm.html) — suite approach, common in SAP shops. ### SMB / mid-market standouts - [HubSpot CRM](https://www.hubspot.com/products/crm) — fast time-to-value, strong marketing + CRM combo. - [Zoho CRM](https://www.zoho.com/crm/) — broad suite value, flexible for SMBs. - [Pipedrive](https://www.pipedrive.com/) — sales pipeline simplicity. - [Freshsales](https://www.freshworks.com/freshsales-crm/) (by [Freshworks](https://www.freshworks.com/)) — SMB-friendly CRM with support-suite adjacency. - [SugarCRM](https://www.sugarcr [...]
[...] bSpot Academy](https://academy.hubspot.com/) - If you expect Microsoft environments: [Microsoft Learn](https://learn.microsoft.com/) ### If you’re choosing a CRM for a small team (typical “first CRM”) - [HubSpot CRM](https://www.hubspot.com/products/crm) - [Pipedrive](https://www.pipedrive.com/) - [Zoho CRM](https://www.zoho.com/crm/) - [Freshsales](https://www.freshworks.com/freshsales-crm/) ### If you’re choosing a CRM for a larger org (governance + integrations) - [Salesforce](https://www.salesforce.com/) - [Microsoft Dynamics 365](https://dynamics.microsoft.com/) - [Oracle CX](https://www.oracle.com/cx/) - [SAP Customer Ex [...]
What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] X/CRM stack): [Oracle Customer Experience (CX)](https://www.oracle.com/cx/) - **SAP Customer Experience (CX)** (enterprise suite, common in SAP-heavy orgs): [SAP CRM / Customer Experience](https://www.sap.com/products/crm.html) - **Zoho CRM** (value-focused suite with broad business app portfolio): [Zoho CRM](https://www.zoho.com/crm/), [Zoho Marketplace](https://marketplace.zoho.com/) Other widely adopted CRM vendors (often strongest in specific segments or regions): - **Freshworks (Freshsales)**: [Freshsales CRM](https://www.freshworks.com/crm/sales/) - **Pipedrive** (sales-focused SMB CRM): [Pipedrive](https://www.pipedrive. [...]
[...] 365](https://dynamics.microsoft.com/) (plus [AppSource](https://appsource.microsoft.com/)) - [SAP Customer Experience](https://www.sap.com/products/crm.html) - [Oracle CX](https://www.oracle.com/cx/) ### SMB / mid-market “quick time-to-value” - [HubSpot CRM](https://www.hubspot.com/products/crm) - [Zoho CRM](https://www.zoho.com/crm/) - [Pipedrive](https://www.pipedrive.com/) - [Freshsales](https://www.freshworks.com/crm/sales/) - [monday CRM](https://monday.com/crm) ### Relationship-centric / lightweight modern CRM - [Attio](https://attio.com/) - [Folk](https://www.folk.app/) - [Copper](https://www.copper.com/) - [Capsule CRM [...]
[...] M-specific): - [Dreamforce (Salesforce)](https://www.salesforce.com/dreamforce/) - [Microsoft Ignite](https://ignite.microsoft.com/) - [INBOUND (HubSpot)](https://www.inbound.com/) - [SAP Sapphire](https://www.sap.com/events/sapphire.html) - [Oracle CloudWorld](https://www.oracle.com/cloudworld/) - [Zoholics (Zoho)](https://www.zoho.com/zoholics/) Broader SaaS / martech events where CRM is heavily represented: - [SaaStr Annual](https://www.saastrannual.com/) - [The MarTech Conference](https://martechconf.com/) --- ## 9) Active professional communities (practitioners helping practitioners) - Salesforce ecosystem: [Trailhead](https://trail [...]
Google Gemini Flash (latest)
(3 citations)
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] rneys. [Oracle CX](https://www.oracle.com/cx/) * **SAP Customer Experience**: Preferred by large global organizations already using SAP’s ERP solutions. [SAP CX](https://www.sap.com/products/crm.html) * **Zoho CRM**: Highly rated for affordability and its broad suite of business tools for SMEs. [Zoho CRM](https://www.zoho.com/crm/) ### 2. Promising Startups and New Market Entrants These moving players focus on "Modern CRM"—emphasizing automation, AI, and niche-specific workflows. * **Attio**: A data-driven CRM that allows for massive customization and automated data syncing. [Attio](https://attio.com/) * **Folk**: Posi [...]
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] * **Microsoft Dynamics 365:** The go-to for organizations already heavily invested in the Microsoft/Azure ecosystem. [Microsoft Dynamics 365](https://dynamics.microsoft.com/) * **Zoho CRM:** A highly affordable, feature-rich alternative that is popular with small businesses and global startups. [Zoho CRM](https://www.zoho.com/crm/) * **Pipedrive:** A sales-focused CRM designed specifically for "activity-based" selling and visual pipelines. [Pipedrive](https://www.pipedrive.com/) * **Zendesk Sell:** Originally "Base CRM," this focus is on integrating sales with customer support. [Zendesk Sell](https://www.zendesk.com/sell [...]
What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] eeds (Sales vs. Support). * **Best for Scaling Startups:** [HubSpot CRM](https://www.hubspot.com/products/crm) * **Best for Sales Teams:** [Pipedrive](https://www.pipedrive.com) * **Best for Creative/Project Teams:** [Monday.com CRM](https://monday.com/crm) * **Best for Small Businesses:** [Zoho CRM](https://www.zoho.com/crm/) * **Best for Customer Support:** [Zendesk](https://www.zendesk.com) ### 3. Key Companies and Providers Beyond the "Big Five," these providers offer specialized or highly competitive platforms. * **Freshworks (Freshsales):** Known for its intuitive UI and ease of use. [Freshworks](https://www [...]
X.AI Grok (latest)
(3 citations)
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] overview/). - **HubSpot CRM**: Free core CRM with scalable paid add-ons for marketing and sales hubs. Ideal for growing teams. Official site: [HubSpot CRM](https://www.hubspot.com/products/crm). - **Zoho CRM**: Affordable, customizable with AI features (Zia). Starts free for 3 users. Official site: [Zoho CRM](https://www.zoho.com/crm/). - **Microsoft Dynamics 365 Sales**: Integrates deeply with Microsoft ecosystem (Outlook, Teams). Enterprise-focused. Official site: [Microsoft Dynamics 365 Sales](https://dynamics.microsoft.com/en-us/sales/overview/). - **Pipedrive**: Sales pipeline-focused, visual interface. Starts at $14/user/m [...]
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] egration with Microsoft ecosystem (e.g., Office 365, Teams). Best for enterprises already on Microsoft stack. Official site: [Dynamics 365 Sales](https://dynamics.microsoft.com/en-us/sales/overview/). - **Zoho CRM**: Affordable, customizable for SMBs with strong multichannel support. Official site: [Zoho CRM](https://www.zoho.com/crm/). - **Pipedrive**: Sales-focused with visual pipelines; great for sales teams. Official site: [Pipedrive](https://www.pipedrive.com/). For comparisons: - [G2 CRM Grid Report](https://www.g2.com/categories/crm) (user reviews, leader quadrant). - [Forrester Wave: CRM Suites](https://www.forrester.co [...]
What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] ar. Official site: [HubSpot](https://www.hubspot.com/). Leader/Challenger in [Gartner's 2024 Magic Quadrant for CRM for Sales](https://www.gartner.com/en/documents/4516268). - Other key players: **Zendesk** (service-focused, [Zendesk](https://www.zendesk.com/)), **Zoho CRM** (affordable all-in-one, [Zoho CRM](https://www.zoho.com/crm/)), **Pipedrive** (sales pipelines, [Pipedrive](https://www.pipedrive.com/)). **Best Products/Services** (based on user reviews and leaderboards): - Top-rated on [G2's CRM Grid](https://www.g2.com/categories/crm) (Fall 2024): Salesforce, HubSpot, Zoho CRM, Pipedrive. - [Capterra's CRM Reviews](http [...]