AICW AI Chat Watch

AI Mentions & Sources Report for CRM Software

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About zapier.com (Developer Tools)

This page provides details about zapier.com (Developer Tools) which was ranked #17 out of 177 in the list of sources (14 citations (1.7% share)) in answers from AI models (Perplexity Sonar (with search) (latest), OpenAI ChatGPT Latest) when they were asked the following 2 questions: "What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.", "If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Salesforce, HubSpot, Microsoft Dynamics 365, Zoho CRM, Pipedrive +11 more.

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Citations

Used by AI Models

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Pages from zapier.com (2 links)

URL Path Citations Position
zapier.com 0 N/A
/blog/best-crm-app 14 63.2

Brands Referenced By This Website (16 brands)

Brand Voice Mentions
Salesforce Salesforce 100% 153
HubSpot HubSpot 69.8% 171
Microsoft Microsoft 25.8% 92
G2 G2 24.6% 66
Zoho Zoho 15.8% 69
Microsoft Dynamics 365 Microsoft Dynamics 365 8.5% 27
Pipedrive Pipedrive 7.9% 38
Zoho CRM Zoho CRM 7.8% 32
Zendesk Zendesk 4.4% 15
HubSpot CRM HubSpot CRM 4.2% 17
Freshsales Freshsales 3.5% 18
Oracle CX Oracle CX 3.3% 15
Insightly Insightly 1.7% 10
SugarCRM SugarCRM 1.6% 9
ServiceNow ServiceNow 0% 9
Oracle CX Cloud 0% 4

Citations from AI Responses

Perplexity Sonar (with search) (latest) (5 citations)

If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.

[...] SMBs, and growing businesses due to their scalability, AI features, integrations, and user adoption.[Top 11 CRM Software in 2025 (Features, Pricing & Reviews)](https://erpsoftwareblog.com/2025/10/top-crm-software/)[Top 10 Large CRMs In 2025 - ElevatIQ](https://www.elevatiq.com/post/top-large-crms/)[The 12 best CRM software in 2025 - Zapier](https://zapier.com/blog/best-crm-app/)[Best CRM Software in 2025 - HubSpot Community](https://community.hubspot.com/t5/CRM/Best-CRM-Software-in-2025/td-p/1083714)[Best CRM Software: User Reviews from December 2025 - G2](https://www.g2.com/categories/crm) Recommended products include: - **Salesforce Sales Cloud**: Best for enterprises [...]

zapier.com/blog/best-crm-app December 30, 2025

[...] arketplace, and deep customization; ideal for large B2B but has a steep learning curve and high cost.[Top 11 CRM Software in 2025 (Features, Pricing & Reviews)](https://erpsoftwareblog.com/2025/10/top-crm-software/)[Top 10 Large CRMs In 2025 - ElevatIQ](https://www.elevatiq.com/post/top-large-crms/)[The 12 best CRM software in 2025 - Zapier](https://zapier.com/blog/best-crm-app/)[The 24 Top CRM Software Systems in 2025 | Clarity Ventures](https://www.clarity-ventures.com/ecommerce-integrations/top-crm-software-systems)[Best CRM Software in 2025 - HubSpot Community](https://community.hubspot.com/t5/CRM/Best-CRM-Software-in-2025/td-p/1083714)[Best CRM Software: User Reviews [...]

zapier.com/blog/best-crm-app December 30, 2025

[...] /crm) - **HubSpot CRM**: Versatile free tier for startups/SMBs, excels in marketing-sales alignment, user-friendly interface, and seamless data sharing; costs rise for advanced features.[Top 11 CRM Software in 2025 (Features, Pricing & Reviews)](https://erpsoftwareblog.com/2025/10/top-crm-software/)[The 12 best CRM software in 2025 - Zapier](https://zapier.com/blog/best-crm-app/)[The 24 Top CRM Software Systems in 2025 | Clarity Ventures](https://www.clarity-ventures.com/ecommerce-integrations/top-crm-software-systems)[Best CRM Software in 2025 - HubSpot Community](https://community.hubspot.com/t5/CRM/Best-CRM-Software-in-2025/td-p/1083714)[Best CRM Software: User Reviews [...]

zapier.com/blog/best-crm-app December 30, 2025

[...] ftware-systems) - **Zoho CRM**: AI-driven (Zia for sentiment analysis, anomaly detection), all-in-one for enterprises/SMBs, budget-friendly from $20/user/month; interface can feel dated.[Top 11 CRM Software in 2025 (Features, Pricing & Reviews)](https://erpsoftwareblog.com/2025/10/top-crm-software/)[The 12 best CRM software in 2025 - Zapier](https://zapier.com/blog/best-crm-app/)[The 24 Top CRM Software Systems in 2025 | Clarity Ventures](https://www.clarity-ventures.com/ecommerce-integrations/top-crm-software-systems)[Best CRM Software in 2025 - HubSpot Community](https://community.hubspot.com/t5/CRM/Best-CRM-Software-in-2025/td-p/1083714) - **Pipedrive**: Simple, fast-ad [...]

zapier.com/blog/best-crm-app December 30, 2025

[...] ommunity](https://community.hubspot.com/t5/CRM/Best-CRM-Software-in-2025/td-p/1083714) - **Pipedrive**: Simple, fast-adoption for sales teams, great value for SMBs focusing on pipelines.[Top 11 CRM Software in 2025 (Features, Pricing & Reviews)](https://erpsoftwareblog.com/2025/10/top-crm-software/)[The 12 best CRM software in 2025 - Zapier](https://zapier.com/blog/best-crm-app/)[Best CRM Software in 2025 - HubSpot Community](https://community.hubspot.com/t5/CRM/Best-CRM-Software-in-2025/td-p/1083714) For large enterprises, also consider **Oracle CX Cloud** (superior marketing automation) and **Creatio** (low-code customization).[Top 10 Large CRMs In 2025 - ElevatIQ](http [...]

zapier.com/blog/best-crm-app December 30, 2025

OpenAI ChatGPT Latest (1 citation)

What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.

[...] nday CRM](https://monday.com/crm) ### Relationship-centric / lightweight modern CRM - [Attio](https://attio.com/) - [Folk](https://www.folk.app/) - [Copper](https://www.copper.com/) - [Capsule CRM](https://capsulecrm.com/) ### Sales automation / integration layer (often purchased alongside CRM) - [Zapier](https://zapier.com/) (automation) - [Make](https://www.make.com/) (automation) - [Workato](https://www.workato.com/) (iPaaS) - [Boomi](https://boomi.com/) (iPaaS) - [MuleSoft](https://www.mulesoft.com/) (integration platform) (These are frequently part of “best CRM outcomes” because implementation success is often in [...]

zapier.com/blog/best-crm-app December 30, 2025