AI Mentions & Sources Report for CRM Software
This page provides details about pipedrive.com (Tech Companies) which was ranked #7 out of 177 in the list of sources (19 citations (3.2% share)) in answers from AI models (Perplexity Sonar (with search) (latest),
Anthropic Claude Sonnet (latest),
OpenAI ChatGPT Latest,
Google Gemini Flash (latest),
X.AI Grok (latest)) when they were asked the following 3 questions: "What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.", "If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.", "What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: HubSpot, Zoho CRM, Pipedrive, Freshsales, Zoho +1 more.
| Model | Voice | Position | Citations |
|---|---|---|---|
|
|
{{ getInfluenceForBot(bot.id) }} | {{ getPositionForBot(bot.id) }} | {{ getMentionsForBot(bot.id) }} |
| URL Path | Citations | Position |
|---|---|---|
| pipedrive.com | 0 | N/A |
| www.pipedrive.com | 0 | N/A |
| /en/marketplace | 18 | 18.1 |
| /academy | 1 | 55 |
| Brand | Voice | Mentions |
|---|---|---|
|
|
69.8% | 171 |
|
|
15.8% | 69 |
|
|
7.9% | 38 |
|
|
7.8% | 32 |
|
|
3.5% | 18 |
|
|
0.9% | 7 |
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] all-business/)[10 Best CRM Software Of 2025](https://morriscountyedc.org/10-best-crm-software-of-2025/) | Dated UX [Best CRM Software in 2025 - HubSpot Community](https://community.hubspot.com/t5/CRM/Best-CRM-Software-in-2025/td-p/1083714) | | **Pipedrive** | Sales teams | Pipelines, email features [Pipedrive.com](https://www.pipedrive.com) [Best CRM Software in 2025 - HubSpot Community](https://community.hubspot.com/t5/CRM/Best-CRM-Software-in-2025/td-p/1083714)[The 24 Top CRM Software Systems in 2025 | Clarity Ventures](https://www.clarity-ventures.com/ecommerce-integrations/top-crm-software-systems)[Best CRM for Small Business Own [...]
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] om/post/top-large-crms/)[The 12 best CRM software in 2025 - Zapier](https://zapier.com/blog/best-crm-app/) | Official sites: [Salesforce](https://www.salesforce.com), [HubSpot](https://www.hubspot.com), [Microsoft Dynamics 365](https://dynamics.microsoft.com), [Zoho CRM](https://www.zoho.com/crm), [Pipedrive](https://www.pipedrive.com). Review platforms: [G2 CRM Category](https://www.g2.com/categories/crm).[Best CRM Software: User Reviews from December 2025 - G2](https://www.g2.com/categories/crm) ### Reputable Companies and Providers Leading providers include **Salesforce** (enterprise leader), **Microsoft** (ecosystem integra [...]
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] rprise customers - AI-powered insights - Excellent integration capabilities ### 4. **Zoho CRM** [Zoho CRM](https://www.zoho.com/crm/) provides affordable, feature-rich CRM for businesses of all sizes. - Competitive pricing - Extensive customization - Part of larger Zoho suite ### 5. **Pipedrive** [Pipedrive](https://www.pipedrive.com) focuses on sales pipeline management with an intuitive visual interface. - Sales-focused - User-friendly interface - Strong mobile app ### 6. **Freshsales (Freshworks)** [Freshsales](https://www.freshworks.com/crm/sales/) offers AI-powered CRM with built-in phone and email. - Part of Freshworks s [...]
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] ** - Enterprise-level CRM with ERP integration 5. **[SAP Customer Experience](https://www.sap.com/products/crm.html)** - Comprehensive enterprise CRM solution 6. **[Zoho CRM](https://www.zoho.com/crm/)** - Affordable, feature-rich option for businesses of all sizes ### Mid-Market Solutions 7. **[Pipedrive](https://www.pipedrive.com/)** - Sales-focused CRM known for visual pipeline management 8. **[Freshsales](https://www.freshworks.com/crm/sales/)** (by Freshworks) - AI-powered CRM for high-velocity sales teams 9. **[Insightly](https://www.insightly.com/)** - CRM with strong project management features 10. **[SugarCRM](http [...]
What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] roducts/crm.html) - Strong in enterprise market - Formerly SAP C/4HANA 6. **Oracle CX Cloud** - [https://www.oracle.com/cx](https://www.oracle.com/cx) - Comprehensive customer experience suite - Strong in B2B enterprise sector ### Specialized and Mid-Market Leaders 7. **Pipedrive** - [https://www.pipedrive.com](https://www.pipedrive.com) - Sales-focused CRM for SMBs - Visual pipeline management 8. **Freshsales (Freshworks)** - [https://www.freshworks.com/crm/sales](https://www.freshworks.com/crm/sales) - AI-powered CRM - Part of Freshworks suite 9. **Monday.com CRM** - [https://monday.com/crm](https://monday.com/crm) [...]
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] y strong for inbound/marketing-led growth and ease of use; partner ecosystem via the [HubSpot Solutions Directory](https://ecosystem.hubspot.com/marketplace/solutions). - [Zoho CRM](https://www.zoho.com/crm/) — broad suite value; integrations via [Zoho Marketplace](https://marketplace.zoho.com/). - [Pipedrive](https://www.pipedrive.com/) — pipeline-focused and lightweight; add-ons via [Pipedrive Marketplace](https://www.pipedrive.com/en/marketplace). - [Freshsales](https://www.freshworks.com/crm/sales/) (Freshworks) — good value with built-in comms/automation; apps via [Freshworks Marketplace](https://www.freshworks.com/apps/). # [...]
[...] bSpot Solutions Directory](https://ecosystem.hubspot.com/marketplace/solutions). - [Zoho CRM](https://www.zoho.com/crm/) — broad suite value; integrations via [Zoho Marketplace](https://marketplace.zoho.com/). - [Pipedrive](https://www.pipedrive.com/) — pipeline-focused and lightweight; add-ons via [Pipedrive Marketplace](https://www.pipedrive.com/en/marketplace). - [Freshsales](https://www.freshworks.com/crm/sales/) (Freshworks) — good value with built-in comms/automation; apps via [Freshworks Marketplace](https://www.freshworks.com/apps/). ### CRM + service/support-led platforms (when “sales + service” is the core) - [Zendesk Sell](https://www.zendesk.c [...]
[...] system: [Zoho Marketplace](https://marketplace.zoho.com/) - Zendesk ecosystem: [Zendesk Marketplace](https://www.zendesk.com/marketplace/) - SAP ecosystem: [SAP Store](https://store.sap.com/) - Oracle ecosystem: [Oracle Cloud Marketplace](https://cloudmarketplace.oracle.com/) - Pipedrive ecosystem: [Pipedrive Marketplace](https://www.pipedrive.com/en/marketplace) - Freshworks ecosystem: [Freshworks Marketplace](https://www.freshworks.com/apps/) --- ## 3) Recognized experts & thought leaders (CRM / CX / revenue tech) A few well-known voices who publish and speak frequently: - [Paul Greenberg](https://www.paul-greenberg.com/) (author/analyst; long-time CR [...]
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] ](https://www.sap.com/products/crm.html) — suite approach, common in SAP shops. ### SMB / mid-market standouts - [HubSpot CRM](https://www.hubspot.com/products/crm) — fast time-to-value, strong marketing + CRM combo. - [Zoho CRM](https://www.zoho.com/crm/) — broad suite value, flexible for SMBs. - [Pipedrive](https://www.pipedrive.com/) — sales pipeline simplicity. - [Freshsales](https://www.freshworks.com/freshsales-crm/) (by [Freshworks](https://www.freshworks.com/)) — SMB-friendly CRM with support-suite adjacency. - [SugarCRM](https://www.sugarcrm.com/) — mid-market CRM with customization focus. ### Notable “work management t [...]
[...] com/) - Also learn **HubSpot** basics: [HubSpot Academy](https://academy.hubspot.com/) - If you expect Microsoft environments: [Microsoft Learn](https://learn.microsoft.com/) ### If you’re choosing a CRM for a small team (typical “first CRM”) - [HubSpot CRM](https://www.hubspot.com/products/crm) - [Pipedrive](https://www.pipedrive.com/) - [Zoho CRM](https://www.zoho.com/crm/) - [Freshsales](https://www.freshworks.com/freshsales-crm/) ### If you’re choosing a CRM for a larger org (governance + integrations) - [Salesforce](https://www.salesforce.com/) - [Microsoft Dynamics 365](https://dynamics.microsoft.com/) - [Oracle CX](https: [...]
What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] oho CRM](https://www.zoho.com/crm/), [Zoho Marketplace](https://marketplace.zoho.com/) Other widely adopted CRM vendors (often strongest in specific segments or regions): - **Freshworks (Freshsales)**: [Freshsales CRM](https://www.freshworks.com/crm/sales/) - **Pipedrive** (sales-focused SMB CRM): [Pipedrive](https://www.pipedrive.com/) - **Zendesk** (service-first; CRM-adjacent for customer support): [Zendesk](https://www.zendesk.com/) - **SugarCRM**: [SugarCRM](https://www.sugarcrm.com/) - **Creatio** (process/low-code oriented): [Creatio](https://www.creatio.com/) - **monday.com Sales CRM**: [monday CRM](https://monday.com/crm [...]
[...] lus [AppSource](https://appsource.microsoft.com/)) - [SAP Customer Experience](https://www.sap.com/products/crm.html) - [Oracle CX](https://www.oracle.com/cx/) ### SMB / mid-market “quick time-to-value” - [HubSpot CRM](https://www.hubspot.com/products/crm) - [Zoho CRM](https://www.zoho.com/crm/) - [Pipedrive](https://www.pipedrive.com/) - [Freshsales](https://www.freshworks.com/crm/sales/) - [monday CRM](https://monday.com/crm) ### Relationship-centric / lightweight modern CRM - [Attio](https://attio.com/) - [Folk](https://www.folk.app/) - [Copper](https://www.copper.com/) - [Capsule CRM](https://capsulecrm.com/) ### Sales auto [...]
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] Close](https://www.close.com/) * **Monday.com (Sales CRM)**: An extension of their work management platform tailored for sales pipelines. [Monday CRM](https://monday.com/crm) * **Pipedrive**: While more established, it remains a leader for small businesses focused on visual pipeline management. [Pipedrive](https://www.pipedrive.com/) ### 3. Recognized Experts and Thought Leaders Individuals who shape the strategy and future of CRM and Sales Tech. * **Marc Benioff**: Co-founder and CEO of Salesforce; pioneer of the SaaS model. [Marc Benioff on X](https://twitter.com/Benioff) * **Dharmesh Shah**: Co-founder of HubSpot and [...]
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] //dynamics.microsoft.com/) * **Zoho CRM:** A highly affordable, feature-rich alternative that is popular with small businesses and global startups. [Zoho CRM](https://www.zoho.com/crm/) * **Pipedrive:** A sales-focused CRM designed specifically for "activity-based" selling and visual pipelines. [Pipedrive](https://www.pipedrive.com/) * **Zendesk Sell:** Originally "Base CRM," this focus is on integrating sales with customer support. [Zendesk Sell](https://www.zendesk.com/sell/) ### 2. Influential Experts & Reviewers To stay current on features and industry shifts, follow these analysts and platforms: * **G2:** The leadin [...]
What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] eting. [HubSpot](https://www.hubspot.com) ### 2. Best Products and Services (By Category) Selection varies based on the size of the business and specific needs (Sales vs. Support). * **Best for Scaling Startups:** [HubSpot CRM](https://www.hubspot.com/products/crm) * **Best for Sales Teams:** [Pipedrive](https://www.pipedrive.com) * **Best for Creative/Project Teams:** [Monday.com CRM](https://monday.com/crm) * **Best for Small Businesses:** [Zoho CRM](https://www.zoho.com/crm/) * **Best for Customer Support:** [Zendesk](https://www.zendesk.com) ### 3. Key Companies and Providers Beyond the "Big Five," these provider [...]
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] mics 365 Sales**: Integrates deeply with Microsoft ecosystem (Outlook, Teams). Enterprise-focused. Official site: [Microsoft Dynamics 365 Sales](https://dynamics.microsoft.com/en-us/sales/overview/). - **Pipedrive**: Sales pipeline-focused, visual interface. Starts at $14/user/month. Official site: [Pipedrive](https://www.pipedrive.com/). - **Freshsales (by Freshworks)**: AI-driven with Freddy AI assistant. Free tier available. Official site: [Freshsales](https://www.freshworks.com/crm/sales/). - Other notables: Oracle CX Sales ([Oracle CX](https://www.oracle.com/cx/sales/)), SAP Sales Cloud ([SAP Sales Cloud](https://www.sap.com/ [...]
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] ics 365 Sales](https://dynamics.microsoft.com/en-us/sales/overview/). - **Zoho CRM**: Affordable, customizable for SMBs with strong multichannel support. Official site: [Zoho CRM](https://www.zoho.com/crm/). - **Pipedrive**: Sales-focused with visual pipelines; great for sales teams. Official site: [Pipedrive](https://www.pipedrive.com/). For comparisons: - [G2 CRM Grid Report](https://www.g2.com/categories/crm) (user reviews, leader quadrant). - [Forrester Wave: CRM Suites](https://www.forrester.com/report/The-Forrester-Wave-CRM-Suites-Q2-2023/RES179731) (analyst evaluation). ### Reputable Companies and Providers Beyond core v [...]
[...] //www.reddit.com/r/salesforce/), r/sales [reddit.com/r/sales](https://www.reddit.com/r/sales/). - **LinkedIn Groups**: CRM Professionals [LinkedIn CRM Group](https://www.linkedin.com/groups/CRM-Professionals-12345/). - Learning: [HubSpot Academy CRM Course](https://academy.hubspot.com/courses/crm), [Pipedrive Academy](https://www.pipedrive.com/academy/). ### Important Events and Conferences - **Dreamforce** (Salesforce): Largest CRM event, annual in San Francisco. [Dreamforce 2024](https://www.salesforce.com/dreamforce/). - **INBOUND** (HubSpot): Marketing/sales focus. [INBOUND](https://www.inbound.com/). - **CRM Evolution**: B2B CRM strategies [...]
What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] r in [Gartner's 2024 Magic Quadrant for CRM for Sales](https://www.gartner.com/en/documents/4516268). - Other key players: **Zendesk** (service-focused, [Zendesk](https://www.zendesk.com/)), **Zoho CRM** (affordable all-in-one, [Zoho CRM](https://www.zoho.com/crm/)), **Pipedrive** (sales pipelines, [Pipedrive](https://www.pipedrive.com/)). **Best Products/Services** (based on user reviews and leaderboards): - Top-rated on [G2's CRM Grid](https://www.g2.com/categories/crm) (Fall 2024): Salesforce, HubSpot, Zoho CRM, Pipedrive. - [Capterra's CRM Reviews](https://www.capterra.com/customer-relationship-management-software/): Leaders [...]