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About qualtrics.com (Developer Tools)
This page provides details about qualtrics.com (Developer Tools) which was ranked #14 out of 137 in the list of sources (9 citations (1.7% share)) in answers from AI models (Perplexity Sonar (with search) (latest),
Anthropic Claude Sonnet (latest),
OpenAI ChatGPT Latest,
X.AI Grok (latest)) when they were asked the following 1 question: "If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Front, Qualtrics.
Used by AI Models
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Pages from qualtrics.com (4 links)
| URL Path | Citations | Position |
|---|---|---|
| qualtrics.com | 0 | N/A |
| /experience-management/customer/customer-effort-score | 2 | 3 |
| /customer-experience | 1 | 16 |
| /articles/customer-experience/companies-with-best-customer-service | 6 | 31.4 |
Citations from AI Responses
Perplexity Sonar (with search) (latest)
(5 citations)
If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] xtmagic** (personalized SMS support with technical guidance).[Best and Worst Customer Service Companies in 2025 - Convin](https://convin.ai/blog/worst-customer-service)[Top 15 best customer service companies: Setting the gold standard](https://www.textmagic.com/blog/best-customer-service-companies/)[The 50 Companies with the Best Customer Service - Qualtrics](https://www.qualtrics.com/articles/customer-experience/companies-with-best-customer-service/) For more on Chick-fil-A: [Chick-fil-A](https://www.chick-fil-a.com/) Trader Joe's: [Trader Joe's](https://www.traderjoes.com/) Slack: [Slack](https://slack.com/) IKEA: [IKEA](https://www.ikea.com/) Textmagic: [Textmagic](https://www.textmagic.com/) ### Reputable Companies and Outsourcing [...]
[...] ewers No specific individual experts named in sources, but follow industry analysts via **Qualtrics** (CX surveys) and **The CX Lead** (outsourcing reviews).[21 Best Customer Service Outsourcing Companies Reviewed for 2025](https://thecxlead.com/services/best-customer-service-outsourcing-companies/)[The 50 Companies with the Best Customer Service - Qualtrics](https://www.qualtrics.com/articles/customer-experience/companies-with-best-customer-service/) Qualtrics: [Qualtrics](https://www.qualtrics.com/) ### Helpful Communities and Resources - Knowledge bases/FAQs from Slack/IKEA for self-service best practices.[Top 15 best customer service companies: Setting the gold standard](https://www.textmagic.com/blog/best-customer-service-companies/) - [...]
[...] tomer Service Outsourcing Companies Reviewed for 2025](https://thecxlead.com/services/best-customer-service-outsourcing-companies/)[The 50 Companies with the Best Customer Service - Qualtrics](https://www.qualtrics.com/articles/customer-experience/companies-with-best-customer-service/) Qualtrics: [Qualtrics](https://www.qualtrics.com/) ### Helpful Communities and Resources - Knowledge bases/FAQs from Slack/IKEA for self-service best practices.[Top 15 best customer service companies: Setting the gold standard](https://www.textmagic.com/blog/best-customer-service-companies/) - Stats/trends from **Pylon** (50+ 2025 insights) and * [...]
[...] ps://www.usepylon.com/blog/50-customer-support-statistics-trends-for-2025) - **The CX Lead** (provider reviews).[21 Best Customer Service Outsourcing Companies Reviewed for 2025](https://thecxlead.com/services/best-customer-service-outsourcing-companies/) - **Qualtrics Articles** (service rankings).[The 50 Companies with the Best Customer Service - Qualtrics](https://www.qualtrics.com/articles/customer-experience/companies-with-best-customer-service/) # CITATIONS 1. [The 10 Best Customer Support Outsourcing Companies for 2025](https://hugoinc.com/resources/best-customer-support-outsourcing-companies-for-2025/) 2. [Best and Worst Customer Service Companies in 2025 - Convin](https://convin.ai/blog/worst-customer-service) 3. [Top 15 best custo [...]
[...] ies/) 4. [50+ Customer Support Statistics & Trends for 2025 - Pylon](https://www.usepylon.com/blog/50-customer-support-statistics-trends-for-2025) 5. [21 Best Customer Service Outsourcing Companies Reviewed for 2025](https://thecxlead.com/services/best-customer-service-outsourcing-companies/) 6. [The 50 Companies with the Best Customer Service - Qualtrics](https://www.qualtrics.com/articles/customer-experience/companies-with-best-customer-service/) [...]
Anthropic Claude Sonnet (latest)
(1 citation)
If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] s - **[Jira Service Management](https://www.atlassian.com/software/jira/service-management)** - ITSM solution - **[ServiceNow](https://www.servicenow.com/)** - Enterprise service management - **[Kayako](https://www.kayako.com/)** - Customer service software ### Customer Feedback & Survey Tools - **[Qualtrics](https://www.qualtrics.com/)** - Experience management platform - **[SurveyMonkey](https://www.surveymonkey.com/)** - Online survey tool - **[Delighted](https://delighted.com/)** - Customer feedback platform (NPS, CSAT) - **[AskNicely](https://www.asknicely.com/)** - Customer experience platform ### Screen Sharing & Remote S [...]
OpenAI ChatGPT Latest
(2 citations)
If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] AT** (Customer Satisfaction): [Zendesk – CSAT](https://www.zendesk.com/blog/customer-satisfaction-score-csat/) - **NPS** (Net Promoter Score): [Bain & Company – NPS](https://www.bain.com/consulting-services/customer-strategy-marketing/net-promoter-system/) - **CES** (Customer Effort Score): [Qualtrics – Customer Effort Score](https://www.qualtrics.com/experience-management/customer/customer-effort-score/) - **SLA** (Service Level Agreement): [Atlassian – SLA](https://support.atlassian.com/jira-service-management-cloud/docs/set-up-and-manage-slas/) - Support operations & service management foundations (useful especially for B2B/IT-style support): - **ITIL**: [AXELOS – ITIL](https://www.axelo [...]
[...] t](https://www.helpscout.com/). 2) Get comfortable with core KPIs (CSAT/NPS/CES) and SLAs using the primers above: [Zendesk CSAT](https://www.zendesk.com/blog/customer-satisfaction-score-csat/), [Bain NPS](https://www.bain.com/consulting-services/customer-strategy-marketing/net-promoter-system/), [Qualtrics CES](https://www.qualtrics.com/experience-management/customer/customer-effort-score/), [Atlassian SLA](https://support.atlassian.com/jira-service-management-cloud/docs/set-up-and-manage-slas/). 3) Join a practitioner community and read weekly: [Support Driven](https://supportdriven.com/) + one vendor blog (e.g., [Intercom Blog](https://www.intercom.com/blog)). 4) If you want ca [...]
X.AI Grok (latest)
(1 citation)
If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] ://front.com/). - **AI/Chatbots**: Ada [Ada](https://www.ada.cx/), Drift [Drift](https://www.drift.com/). - **Knowledge Base Builders**: Document360 [Document360](https://document360.com/), Bloomfire [Bloomfire](https://bloomfire.com/). - **Monitoring/Surveys**: Qualtrics XM for Customer Frontlines [Qualtrics](https://www.qualtrics.com/customer-experience/), Medallia [Medallia](https://www.medallia.com/). - **Remote Support**: LogMeIn Rescue [LogMeIn Rescue](https://www.logmein.com/products/rescue). Reviews and alternatives: [GetApp Customer Support Software](https://www.getapp.com/customer-service-support-software/). ### Influential Experts and Re [...]