AICW AI Chat Watch

AI Mentions & Sources Report for Customer Support

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About Qualtrics (organization,product)

This page provides details about Qualtrics (organization,product) which was ranked #4 out of 109 in the list of brands (13 mentions (19.9% share)) in answers from AI models (Perplexity Sonar (with search) (latest), Anthropic Claude Sonnet (latest), OpenAI ChatGPT Latest, X.AI Grok (latest)) when they were asked the following 1 question: "If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed." on Dec 30, 2025 by AI Chat Watch.

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Mentions

Mentions by AI Model

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Source Links

URL Mentioned By
qualtrics.com qualtrics.com
Anthropic Claude Sonnet (latest) Perplexity Sonar (with search) (latest)
bain.com bain.com/consulting-services/customer-strategy-marketing/net-promoter-system
OpenAI ChatGPT Latest
qualtrics.com qualtrics.com/experience-management/customer/customer-effort-score
OpenAI ChatGPT Latest
support.atlassian.com support.atlassian.com/jira-service-management-cloud/docs/set-up-and-manage-slas
OpenAI ChatGPT Latest
qualtrics.com qualtrics.com/articles/customer-experience/companies-with-best-customer-service
Perplexity Sonar (with search) (latest)
usepylon.com usepylon.com/blog/50-customer-support-statistics-trends-for-2025
Perplexity Sonar (with search) (latest)
thecxlead.com thecxlead.com/services/best-customer-service-outsourcing-companies
Perplexity Sonar (with search) (latest)
qualtrics.com qualtrics.com/customer-experience
X.AI Grok (latest)
medallia.com medallia.com
X.AI Grok (latest)

Citations from AI Responses

If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.

[...] guidance).[Best and Worst Customer Service Companies in 2025 - Convin](https://convin.ai/blog/worst-customer-service)[Top 15 best customer service companies: Setting the gold standard](https://www.textmagic.com/blog/best-customer-service-companies/)[The 50 Companies with the Best Customer Service - Qualtrics](https://www.qualtrics.com/articles/customer-experience/companies-with-best-customer-service/) For more on Chick-fil-A: [Chick-fil-A](https://www.chick-fil-a.com/) Trader Joe's: [Trader Joe's](https://www.traderjoes.com/) Slack: [Slack](https://slack.com/) IKEA: [IKEA](https://www.ikea.com/) [...]

December 30, 2025

[...] es), and **voice AI** for call centers.[50+ Customer Support Statistics & Trends for 2025 - Pylon](https://www.usepylon.com/blog/50-customer-support-statistics-trends-for-2025) ### Influential Experts and Reviewers No specific individual experts named in sources, but follow industry analysts via **Qualtrics** (CX surveys) and **The CX Lead** (outsourcing reviews).[21 Best Customer Service Outsourcing Companies Reviewed for 2025](https://thecxlead.com/services/best-customer-service-outsourcing-companies/)[The 50 Companies with the Best Customer Service - Qualtrics](https://www.qualtrics.com/articles/cu [...]

December 30, 2025

[...] es, but follow industry analysts via **Qualtrics** (CX surveys) and **The CX Lead** (outsourcing reviews).[21 Best Customer Service Outsourcing Companies Reviewed for 2025](https://thecxlead.com/services/best-customer-service-outsourcing-companies/)[The 50 Companies with the Best Customer Service - Qualtrics](https://www.qualtrics.com/articles/customer-experience/companies-with-best-customer-service/) Qualtrics: [Qualtrics](https://www.qualtrics.com/) ### Helpful Communities and Resources - Knowledge bases/FAQs from Slack/IKEA for self-service best practices.[Top 15 best customer service companies: [...]

December 30, 2025

[...] 21 Best Customer Service Outsourcing Companies Reviewed for 2025](https://thecxlead.com/services/best-customer-service-outsourcing-companies/)[The 50 Companies with the Best Customer Service - Qualtrics](https://www.qualtrics.com/articles/customer-experience/companies-with-best-customer-service/) Qualtrics: [Qualtrics](https://www.qualtrics.com/) ### Helpful Communities and Resources - Knowledge bases/FAQs from Slack/IKEA for self-service best practices.[Top 15 best customer service companies: Setting the gold standard](https://www.textmagic.com/blog/best-customer-service-companies/) - Stats/trends [...]

December 30, 2025

[...] omer Service Outsourcing Companies Reviewed for 2025](https://thecxlead.com/services/best-customer-service-outsourcing-companies/)[The 50 Companies with the Best Customer Service - Qualtrics](https://www.qualtrics.com/articles/customer-experience/companies-with-best-customer-service/) Qualtrics: [Qualtrics](https://www.qualtrics.com/) ### Helpful Communities and Resources - Knowledge bases/FAQs from Slack/IKEA for self-service best practices.[Top 15 best customer service companies: Setting the gold standard](https://www.textmagic.com/blog/best-customer-service-companies/) - Stats/trends from **Pylon [...]

December 30, 2025

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