AI Mentions & Sources Report for Customer Support
This page provides details about thecxlead.com (Advertising) which was ranked #73 out of 137 in the list of sources (4 citations (0.1% share)) in answers from AI models (Perplexity Sonar (with search) (latest)) when they were asked the following 1 question: "If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Qualtrics.
| Model | Voice | Position | Citations |
|---|---|---|---|
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{{ getInfluenceForBot(bot.id) }} | {{ getPositionForBot(bot.id) }} | {{ getMentionsForBot(bot.id) }} |
| URL Path | Citations | Position |
|---|---|---|
| /services/best-customer-service-outsourcing-companies | 4 | 7 |
| Brand | Voice | Mentions |
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19.9% | 13 |
If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] nds), **TELUS International** (AI-driven multilingual CX), **Concentrix** (enterprise analytics/automation), and **Foundever** (global AI-hybrid support).[The 10 Best Customer Support Outsourcing Companies for 2025](https://hugoinc.com/resources/best-customer-support-outsourcing-companies-for-2025/)[21 Best Customer Service Outsourcing Companies Reviewed for 2025](https://thecxlead.com/services/best-customer-service-outsourcing-companies/) Other strong providers: [Hugo](https://hugoinc.com/), [TaskUs](https://www.taskus.com/), [TELUS International](https://www.telusinternational.com/), [Concentrix](https://www.concentrix.com/), [Foundever](https://www.foundever.com/). ### Recommended Products and Services Key tools transforming s [...]
[...] tics & Trends for 2025 - Pylon](https://www.usepylon.com/blog/50-customer-support-statistics-trends-for-2025) ### Influential Experts and Reviewers No specific individual experts named in sources, but follow industry analysts via **Qualtrics** (CX surveys) and **The CX Lead** (outsourcing reviews).[21 Best Customer Service Outsourcing Companies Reviewed for 2025](https://thecxlead.com/services/best-customer-service-outsourcing-companies/)[The 50 Companies with the Best Customer Service - Qualtrics](https://www.qualtrics.com/articles/customer-experience/companies-with-best-customer-service/) Qualtrics: [Qualtrics](https://www.qualtrics.com/) ### Helpful Communities and Resources - Knowledge bases/FAQs from Slack/IKEA for self-ser [...]
[...] ing the gold standard](https://www.textmagic.com/blog/best-customer-service-companies/) - **Pylon Blog** (2025 stats/trends).[50+ Customer Support Statistics & Trends for 2025 - Pylon](https://www.usepylon.com/blog/50-customer-support-statistics-trends-for-2025) - **The CX Lead** (provider reviews).[21 Best Customer Service Outsourcing Companies Reviewed for 2025](https://thecxlead.com/services/best-customer-service-outsourcing-companies/) - **Qualtrics Articles** (service rankings).[The 50 Companies with the Best Customer Service - Qualtrics](https://www.qualtrics.com/articles/customer-experience/companies-with-best-customer-service/) # CITATIONS 1. [The 10 Best Customer Support Outsourcing Companies for 2025](https://hugoinc.com [...]
[...] ustomer-service) 3. [Top 15 best customer service companies: Setting the gold standard](https://www.textmagic.com/blog/best-customer-service-companies/) 4. [50+ Customer Support Statistics & Trends for 2025 - Pylon](https://www.usepylon.com/blog/50-customer-support-statistics-trends-for-2025) 5. [21 Best Customer Service Outsourcing Companies Reviewed for 2025](https://thecxlead.com/services/best-customer-service-outsourcing-companies/) 6. [The 50 Companies with the Best Customer Service - Qualtrics](https://www.qualtrics.com/articles/customer-experience/companies-with-best-customer-service/) [...]