AI Mentions & Sources Report for Customer Support
This page provides details about Gladly (organization,product) which was ranked #22 out of 79 in the list of brands (3 mentions (0.8% share)) in answers from AI models (Anthropic Claude Sonnet (latest),
OpenAI ChatGPT Latest) when they were asked the following 1 question: "What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch.
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What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] .ai](https://www.decagon.ai) - AI customer support agents (raised $100M) - **Regal.io** - [https://www.regal.io](https://www.regal.io) - AI-powered customer phone conversations - **PolyAI** - [https://poly.ai](https://poly.ai) - Voice AI for customer service ### **Vertical-Specific Solutions** - **Gladly** - [https://www.gladly.com](https://www.gladly.com) - Radically personal customer service platform - **Richpanel** - [https://www.richpanel.com](https://www.richpanel.com) - Customer service for e-commerce - **Re:amaze** - [https://www.reamaze.com](https://www.reamaze.com) - E-commerce helpdesk # [...]
[...] .ai) - AI customer support agents (raised $100M) - **Regal.io** - [https://www.regal.io](https://www.regal.io) - AI-powered customer phone conversations - **PolyAI** - [https://poly.ai](https://poly.ai) - Voice AI for customer service ### **Vertical-Specific Solutions** - **Gladly** - [https://www.gladly.com](https://www.gladly.com) - Radically personal customer service platform - **Richpanel** - [https://www.richpanel.com](https://www.richpanel.com) - Customer service for e-commerce - **Re:amaze** - [https://www.reamaze.com](https://www.reamaze.com) - E-commerce helpdesk ### **Key Trends in 2024* [...]