AI Mentions & Sources Report for Customer Support
This page provides details about Gorgias (organization,product) which was ranked #12 out of 79 in the list of brands (7 mentions (3% share)) in answers from AI models (Anthropic Claude Sonnet (latest),
OpenAI ChatGPT Latest,
X.AI Grok (latest)) when they were asked the following 1 question: "What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch.
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What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] ssaging, pioneered the modern live chat experience. Strong in SaaS companies. ### **HubSpot Service Hub** - [https://www.hubspot.com/products/service](https://www.hubspot.com/products/service) Integrated within HubSpot's CRM platform, popular among mid-market companies. Free tier available. ### **Gorgias** - [https://www.gorgias.com](https://www.gorgias.com) E-commerce focused, integrated heavily with Shopify and other platforms. Growing rapidly in online retail support. ## Best Products & Services by Category ### **AI-Powered Support** - **Ada** - [https://www.ada.cx](https://www.ada.cx) - AI ch [...]
[...] dern live chat experience. Strong in SaaS companies. ### **HubSpot Service Hub** - [https://www.hubspot.com/products/service](https://www.hubspot.com/products/service) Integrated within HubSpot's CRM platform, popular among mid-market companies. Free tier available. ### **Gorgias** - [https://www.gorgias.com](https://www.gorgias.com) E-commerce focused, integrated heavily with Shopify and other platforms. Growing rapidly in online retail support. ## Best Products & Services by Category ### **AI-Powered Support** - **Ada** - [https://www.ada.cx](https://www.ada.cx) - AI chatbot platform with autom [...]