This page provides details about Gartner Customer Service Research (organization) which was ranked #145 out of 175 in the list of brands (1 mention (0% share)) in answers from AI models (Anthropic Claude Sonnet (latest)) when they were asked the following 1 question: "If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed." on Dec 30, 2025 by AI Chat Watch.
| Model | Voice | Position | Mentions |
|---|---|---|---|
|
|
{{ getInfluenceForBot(bot.id) }} | {{ getPositionForBot(bot.id) }} | {{ getMentionsForBot(bot.id) }} |
| URL | Mentioned By |
|---|---|
|
|
If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] tem for support teams - **[Talkdesk](https://www.talkdesk.com/)** - Cloud contact center - **[Five9](https://www.five9.com/)** - Cloud contact center software - **[Dialpad](https://www.dialpad.com/)** - Business phone system with AI ## 📊 Research & Industry Reports ### Market Research Firms - **[Gartner Customer Service Research](https://www.gartner.com/en/customer-service-support)** - Magic quadrants and industry analysis - **[Forrester Customer Service Research](https://www.forrester.com/research/customer-service/)** - CX research and reports - **[IDC](https://www.idc.com/)** - Market intelligence and analysis ### Annua [...]