AI ChatWatch

AI Mentions & Sources Report for Customer Support

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About State of Customer Service Report (product)

This page provides details about State of Customer Service Report (product) which was ranked #112 out of 175 in the list of brands (2 mentions (0% share)) in answers from AI models (Anthropic Claude Sonnet (latest)) when they were asked the following 1 question: "If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed." on Dec 30, 2025 by AI Chat Watch.

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Mentions

Mentions by AI Model

Model Voice Position Mentions
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Citations from AI Responses

If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.

[...] www.forrester.com/research/customer-service/)** - CX research and reports - **[IDC](https://www.idc.com/)** - Market intelligence and analysis ### Annual Reports to Follow - **[Zendesk Customer Experience Trends Report](https://www.zendesk.com/customer-experience-trends/)** - Annual CX trends - **[State of Customer Service Report](https://www.hubspot.com/state-of-service)** by HubSpot - **[Salesforce State of Service Report](https://www.salesforce.com/resources/research-reports/state-of-service/)** - Service trends and insights - **[Microsoft Global State of Customer Service Report](https://cloudblogs.microsoft.com/dynamics [...]

December 30, 2025

[...] erience-trends/)** - Annual CX trends - **[State of Customer Service Report](https://www.hubspot.com/state-of-service)** by HubSpot - **[Salesforce State of Service Report](https://www.salesforce.com/resources/research-reports/state-of-service/)** - Service trends and insights - **[Microsoft Global State of Customer Service Report](https://cloudblogs.microsoft.com/dynamics365/customer-service/)** - Customer service insights ## 💼 Job Boards & Career Resources ### Specialized Job Boards - **[Support Driven Jobs](https://jobs.supportdriven.com/)** - Customer support job board - **[We Work Remotely](https://weworkremotely.com [...]

December 30, 2025