How often is nice.com cited by AI models?

nice.com was cited 13 times by AI models, representing 1.2% of all source citations.

Which AI models cite nice.com?

nice.com is cited by 3 AI models including Perplexity Sonar (with search) (latest), Anthropic Claude Sonnet (latest), OpenAI ChatGPT Latest, Google Gemini Flash (latest), X.AI Grok (latest).

What is nice.com's ranking among source domains?

nice.com ranks #20 out of 230 source domains analyzed (with 175 brands also tracked).

What brands are associated with nice.com?

AI models reference nice.com when discussing brands like Five9, Genesys Cloud, NICE CXone, and others.

How is source ranking determined?

Sources are ranked by Share of Voice = Model Coverage × Quality Score. Model weights are based on Monthly Active Users (OpenAI ChatGPT Latest: 900M MAU, Google Gemini Flash (latest): 650M MAU, Perplexity Sonar (with search) (latest): 45M MAU, etc.). Sources appearing earlier in AI responses receive higher prominence scores.

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Share of Voice

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About nice.com (Tech Companies)

This page provides details about nice.com (Tech Companies) which was ranked #20 out of 230 in the list of sources (13 citations (1.2% share)) in answers from AI models (Anthropic Claude Sonnet (latest), OpenAI ChatGPT Latest, X.AI Grok (latest)) when they were asked the following 3 questions: "What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.", "If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.", "What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Five9, Genesys Cloud, NICE CXone, Calabrio.

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Voice

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Citations

Used by AI Models

Model	Voice	Position	Citations
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Pages from nice.com (3 links)

URL Path	Citations	Position
nice.com	0	N/A
/products/cxone	11	25
www.nice.com	2	128.6

Brands Referenced By This Website (4 brands)

Brand	Voice	Mentions
Genesys Cloud	1.2%	9
NICE CXone	1.1%	8
Five9	1%	8
Calabrio	0.6%	5

Citations from AI Responses

Anthropic Claude Sonnet (latest) (1 citation)

What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.

[...] center software 24. **Talkdesk** - [https://www.talkdesk.com](https://www.talkdesk.com) - Enterprise cloud contact center 25. **Genesys Cloud** - [https://www.genesys.com/genesys-cloud](https://www.genesys.com/genesys-cloud) - All-in-one cloud contact center platform 26. **NICE CXone** - [https://www.nice.com/products/cxone](https://www.nice.com/products/cxone) - Cloud customer experience platform 27. **Aircall** - [https://aircall.io](https://aircall.io) - Cloud-based call center software ## Promising Startups & Emerging Solutions 28. **Assembled** - [https://www.assembled.com](https://www.assembled.com) - Workforce management for custome [...]