AI ChatWatch

AI Mentions & Sources Report for Customer Support

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About proprofsdesk.com (Developer Tools)

This page provides details about proprofsdesk.com (Developer Tools) which was ranked #133 out of 230 in the list of sources (7 citations (0% share)) in answers from AI models (Perplexity Sonar (with search) (latest)) when they were asked the following 1 question: "What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, HubSpot Service Hub +6 more.

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Used by AI Models

Model Voice Position Citations
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Pages from proprofsdesk.com (1 link)

URL Path Citations Position
/blog/customer-service-automation-software 7 26

Brands Referenced By This Website (11 brands)

Brand Voice Mentions
Zendesk Zendesk 100% 101
Intercom Intercom 20.7% 55
Help Scout Help Scout 8.6% 28
Salesforce Service Cloud Salesforce Service Cloud 8.3% 19
Freshdesk Freshdesk 8.2% 20
HubSpot Service Hub 5.5% 16
Gorgias Gorgias 5.2% 19
Zoho Desk Zoho Desk 1.3% 7
Tidio Tidio 0.8% 6
Richpanel Richpanel 0.2% 12
Re:amaze Re:amaze 0.1% 6

Citations from AI Responses

Perplexity Sonar (with search) (latest) (5 citations)

What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.

[...] oftware/) | Not specified | | **ProProfs Help Desk/Chat** | AI-assisted support and 24/7 chatbots | Ticket summaries, intent detection, 40% ticket reduction, CRM integrations[Top 10 Customer Service Chatbots for 2025 - ProProfs Chat](https://www.proprofschat.com/blog/best-customer-service-chatbots/)[10 Best Customer Service Automation Software for 2025](https://www.proprofsdesk.com/blog/customer-service-automation-software/) | Free/single user; $19.99/user/month[Top 10 Customer Service Chatbots for 2025 - ProProfs Chat](https://www.proprofschat.com/blog/best-customer-service-chatbots/)[10 Best Customer Service Automation Software for 2025](https://www.proprofsdesk.com/blog/customer-service-automation-software/) | | ** [...]

proprofsdesk.com/blog/customer-service-automation-software December 30, 2025

[...] atbots/)[10 Best Customer Service Automation Software for 2025](https://www.proprofsdesk.com/blog/customer-service-automation-software/) | Free/single user; $19.99/user/month[Top 10 Customer Service Chatbots for 2025 - ProProfs Chat](https://www.proprofschat.com/blog/best-customer-service-chatbots/)[10 Best Customer Service Automation Software for 2025](https://www.proprofsdesk.com/blog/customer-service-automation-software/) | | **Salesforce Service Cloud** | Full-scale ecosystem | Enterprise scalability[The best customer service software and support tools in 2025 - Zapier](https://zapier.com/blog/best-customer-support-apps/)[Top 10 Customer Service Software Solutions for 2025 | ProValet](https://www.provalet.io/knowl [...]

proprofsdesk.com/blog/customer-service-automation-software December 30, 2025

[...] s://zapier.com/blog/best-customer-support-apps/)[What Are the Best Customer Support Tools for Businesses in 2025 ...](https://www.usepylon.com/blog/customer-service-software)[Top 10 Customer Service Chatbots for 2025 - ProProfs Chat](https://www.proprofschat.com/blog/best-customer-service-chatbots/)[10 Best Customer Service Automation Software for 2025](https://www.proprofsdesk.com/blog/customer-service-automation-software/)[44 Best Customer Support Software of 2025 - The CX Lead](https://thecxlead.com/tools/best-customer-support-software/). No individual thought leaders named; industry benchmarks from G2 Q2 2025 reviews emphasize AI reducing tickets by 40% while maintaining 90%+ satisfaction[What Are the Best Custome [...]

proprofsdesk.com/blog/customer-service-automation-software December 30, 2025

[...] ols for Businesses in 2025 ...](https://www.usepylon.com/blog/customer-service-software). **ProProfs Chat/Help Desk** gains traction for affordable AI chatbots and automation[Top 10 Customer Service Chatbots for 2025 - ProProfs Chat](https://www.proprofschat.com/blog/best-customer-service-chatbots/)[10 Best Customer Service Automation Software for 2025](https://www.proprofsdesk.com/blog/customer-service-automation-software/). **Richpanel** noted for robust eCommerce options alongside established tools[10 Best Customer Service Software Platforms for 2025 - Richpanel](https://www.richpanel.com/blog/customer-service-software). Wonderchat and Tidio highlighted for scalable, simple bots[Top 10 Customer Service Chatbots for [...]

proprofsdesk.com/blog/customer-service-automation-software December 30, 2025

[...] in 2025 ...](https://www.usepylon.com/blog/customer-service-software) - [ProProfs: Chatbots and automation](https://www.proprofschat.com/blog/best-customer-service-chatbots/)[Top 10 Customer Service Chatbots for 2025 - ProProfs Chat](https://www.proprofschat.com/blog/best-customer-service-chatbots/)[10 Best Customer Service Automation Software for 2025](https://www.proprofsdesk.com/blog/customer-service-automation-software/) - [Hugo: Outsourcing companies](https://hugoinc.com/resources/best-customer-support-outsourcing-companies-for-2025/)[The 10 Best Customer Support Outsourcing Companies for 2025](https://hugoinc.com/resources/best-customer-support-outsourcing-companies-for-2025/) - [The CX Lead: 44 best tools](http [...]

proprofsdesk.com/blog/customer-service-automation-software December 30, 2025