AI ChatWatch

AI Mentions & Sources Report for Customer Support

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About zapier.com (Developer Tools)

This page provides details about zapier.com (Developer Tools) which was ranked #62 out of 230 in the list of sources (21 citations (0.3% share)) in answers from AI models (Perplexity Sonar (with search) (latest)) when they were asked the following 1 question: "What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, HubSpot Service Hub +6 more.

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Citations

Used by AI Models

Model Voice Position Citations
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Pages from zapier.com (1 link)

URL Path Citations Position
/blog/best-customer-support-apps 21 2

Brands Referenced By This Website (11 brands)

Brand Voice Mentions
Zendesk Zendesk 100% 101
Intercom Intercom 20.7% 55
Help Scout Help Scout 8.6% 28
Salesforce Service Cloud Salesforce Service Cloud 8.3% 19
Freshdesk Freshdesk 8.2% 20
HubSpot Service Hub 5.5% 16
Gorgias Gorgias 5.2% 19
Zoho Desk Zoho Desk 1.3% 7
Tidio Tidio 0.8% 6
Richpanel Richpanel 0.2% 12
Re:amaze Re:amaze 0.1% 6

Citations from AI Responses

Perplexity Sonar (with search) (latest) (5 citations)

What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.

[...] ration, and CRM connectivity. Leading options include: | Platform | Best For | Key Features | Pricing (Starting) | |----------|----------|--------------|--------------------| | **Zendesk** | Customization and multi-channel support | AI real-time assistance, chatbot, email, SMS, WhatsApp integration[The best customer service software and support tools in 2025 - Zapier](https://zapier.com/blog/best-customer-support-apps/)[Top 10 Customer Service Software Solutions for 2025 | ProValet](https://www.provalet.io/knowledge-base/top-10-customer-service-software-solutions-for-2025) | Not specified in results | | **Intercom** | Premium AI-powered experience | Advanced AI chatbots, multimodal understanding, voice support, a [...]

zapier.com/blog/best-customer-support-apps December 30, 2025

[...] Customer Service Software Solutions for 2025 | ProValet](https://www.provalet.io/knowledge-base/top-10-customer-service-software-solutions-for-2025) | Not specified in results | | **Intercom** | Premium AI-powered experience | Advanced AI chatbots, multimodal understanding, voice support, automation[The best customer service software and support tools in 2025 - Zapier](https://zapier.com/blog/best-customer-support-apps/)[What Are the Best Customer Support Tools for Businesses in 2025 ...](https://www.usepylon.com/blog/customer-service-software) | $29/seat/month[What Are the Best Customer Support Tools for Businesses in 2025 ...](https://www.usepylon.com/blog/customer-service-software) | | **HubSpot Service Hub** | [...]

zapier.com/blog/best-customer-support-apps December 30, 2025

[...] .usepylon.com/blog/customer-service-software) | $29/seat/month[What Are the Best Customer Support Tools for Businesses in 2025 ...](https://www.usepylon.com/blog/customer-service-software) | | **HubSpot Service Hub** | CRM integration | Shared inboxes, AI features, data consolidation across products[The best customer service software and support tools in 2025 - Zapier](https://zapier.com/blog/best-customer-support-apps/)[What Are the Best Customer Support Tools for Businesses in 2025 ...](https://www.usepylon.com/blog/customer-service-software) | Free tier available; $800/month for some plans[Top 10 Customer Service Chatbots for 2025 - ProProfs Chat](https://www.proprofschat.com/blog/best-customer-service-chatbots [...]

zapier.com/blog/best-customer-support-apps December 30, 2025

[...] port Tools for Businesses in 2025 ...](https://www.usepylon.com/blog/customer-service-software) | $59/seat/month[What Are the Best Customer Support Tools for Businesses in 2025 ...](https://www.usepylon.com/blog/customer-service-software) | | **Freshdesk** | Ticket management | Omnichannel ticketing[The best customer service software and support tools in 2025 - Zapier](https://zapier.com/blog/best-customer-support-apps/)[Top 10 Customer Service Software Solutions for 2025 | ProValet](https://www.provalet.io/knowledge-base/top-10-customer-service-software-solutions-for-2025) | Not specified | | **Help Scout** | Team collaboration | Email integration[The best customer service software and support tools in 2025 - Zap [...]

zapier.com/blog/best-customer-support-apps December 30, 2025

[...] 2025 - Zapier](https://zapier.com/blog/best-customer-support-apps/)[Top 10 Customer Service Software Solutions for 2025 | ProValet](https://www.provalet.io/knowledge-base/top-10-customer-service-software-solutions-for-2025) | Not specified | | **Help Scout** | Team collaboration | Email integration[The best customer service software and support tools in 2025 - Zapier](https://zapier.com/blog/best-customer-support-apps/) | Not specified | | **Zoho Desk** | AI features (Zia AI) | Answer Bot, reply assistant, content generator[The best customer service software and support tools in 2025 - Zapier](https://zapier.com/blog/best-customer-support-apps/)[44 Best Customer Support Software of 2025 - The CX Lead](https://the [...]

zapier.com/blog/best-customer-support-apps December 30, 2025