AICW AI Chat Watch

AI Mentions & Sources Report for CRM Software

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About microsoft.com (Tech Companies)

This page provides details about microsoft.com (Tech Companies) which was ranked #96 out of 177 in the list of sources (1 citation (0.1% share)) in answers from AI models (OpenAI ChatGPT Latest) when they were asked the following 1 question: "If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Salesforce, HubSpot, Microsoft Dynamics 365, Zoho CRM, Dreamforce +4 more.

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Used by AI Models

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Pages from microsoft.com (1 link)

URL Path Citations Position
/microsoft-365 1 20

Brands Referenced By This Website (9 brands)

Brand Voice Mentions
Salesforce Salesforce 100% 153
HubSpot HubSpot 69.8% 171
Microsoft Microsoft 25.8% 92
Zoho Zoho 15.8% 69
INBOUND INBOUND 10.2% 35
Microsoft Dynamics 365 Microsoft Dynamics 365 8.5% 27
Zoho CRM Zoho CRM 7.8% 32
Dreamforce Dreamforce 3.3% 23
Microsoft Ignite 0.5% 7

Citations from AI Responses

OpenAI ChatGPT Latest (1 citation)

If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.

[...] -market leaders - [Salesforce](https://www.salesforce.com/) — broad CRM platform + ecosystem (Sales Cloud: [Salesforce Sales Cloud](https://www.salesforce.com/products/sales-cloud/overview/)). - [Microsoft Dynamics 365](https://dynamics.microsoft.com/) — strong for Microsoft-centric orgs; ties into [Microsoft 365](https://www.microsoft.com/microsoft-365) and [Power Platform](https://www.microsoft.com/power-platform). - [Oracle CX](https://www.oracle.com/cx/) — large enterprise CX suite. - [SAP Customer Experience](https://www.sap.com/products/crm.html) — suite approach, common in SAP shops. ### SMB / mid-market standouts - [HubSpot CRM](https://w [...]

microsoft.com/microsoft-365 December 30, 2025