AICW AI Chat Watch

AI Mentions & Sources Report for Customer Support

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About Tidio (organization,product)

This page provides details about Tidio (organization,product) which was ranked #12 out of 72 in the list of brands (6 mentions (4.5% share)) in answers from AI models (Perplexity Sonar (with search) (latest), Anthropic Claude Sonnet (latest), OpenAI ChatGPT Latest) when they were asked the following 1 question: "What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space." on Dec 30, 2025 by AI Chat Watch.

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Mentions

Mentions by AI Model

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Citations from AI Responses

What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.

[...] *Re:amaze** | eCommerce | Specialized integrations[The best customer service software and support tools in 2025 - Zapier](https://zapier.com/blog/best-customer-support-apps/) | Not specified | Other notable mentions: Gorgias (eCommerce), Hiver (email consolidation), HelpCrunch (budget automation), Tidio (live chat/ticketing), Wonderchat (simple chatbots)[The best customer service software and support tools in 2025 - Zapier](https://zapier.com/blog/best-customer-support-apps/)[What Are the Best Customer Support Tools for Businesses in 2025 ...](https://www.usepylon.com/blog/customer-service-softwar [...]

December 30, 2025

[...] or 2025](https://www.proprofsdesk.com/blog/customer-service-automation-software/). **Richpanel** noted for robust eCommerce options alongside established tools[10 Best Customer Service Software Platforms for 2025 - Richpanel](https://www.richpanel.com/blog/customer-service-software). Wonderchat and Tidio highlighted for scalable, simple bots[Top 10 Customer Service Chatbots for 2025 - ProProfs Chat](https://www.proprofschat.com/blog/best-customer-service-chatbots/). ### Major Industry Events and Conferences No specific 2025 events or conferences mentioned in results. ### Active Communities and Fo [...]

December 30, 2025