AI Mentions & Sources Report for Customer Support
This page provides details about usepylon.com (Developer Tools) which was ranked #51 out of 133 in the list of sources (15 citations (0.5% share)) in answers from AI models (Perplexity Sonar (with search) (latest)) when they were asked the following 1 question: "What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, HubSpot Service Hub +6 more.
| Model | Voice | Position | Citations |
|---|---|---|---|
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| URL Path | Citations | Position |
|---|---|---|
| /blog/customer-service-software | 15 | 3 |
| Brand | Voice | Mentions |
|---|---|---|
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100% | 22 |
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41.1% | 19 |
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17.6% | 8 |
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16.5% | 7 |
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14.9% | 9 |
|
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11.8% | 6 |
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|
8% | 7 |
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4.5% | 6 |
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3.8% | 4 |
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0.6% | 8 |
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0.1% | 2 |
What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] ware-solutions-for-2025) | Not specified in results | | **Intercom** | Premium AI-powered experience | Advanced AI chatbots, multimodal understanding, voice support, automation[The best customer service software and support tools in 2025 - Zapier](https://zapier.com/blog/best-customer-support-apps/)[What Are the Best Customer Support Tools for Businesses in 2025 ...](https://www.usepylon.com/blog/customer-service-software) | $29/seat/month[What Are the Best Customer Support Tools for Businesses in 2025 ...](https://www.usepylon.com/blog/customer-service-software) | | **HubSpot Service Hub** | CRM integration | Shared inboxes, AI features, data consolidation across products[The best customer service software and supp [...]
[...] anding, voice support, automation[The best customer service software and support tools in 2025 - Zapier](https://zapier.com/blog/best-customer-support-apps/)[What Are the Best Customer Support Tools for Businesses in 2025 ...](https://www.usepylon.com/blog/customer-service-software) | $29/seat/month[What Are the Best Customer Support Tools for Businesses in 2025 ...](https://www.usepylon.com/blog/customer-service-software) | | **HubSpot Service Hub** | CRM integration | Shared inboxes, AI features, data consolidation across products[The best customer service software and support tools in 2025 - Zapier](https://zapier.com/blog/best-customer-support-apps/)[What Are the Best Customer Support Tools for Businesses in 202 [...]
[...] 25 ...](https://www.usepylon.com/blog/customer-service-software) | | **HubSpot Service Hub** | CRM integration | Shared inboxes, AI features, data consolidation across products[The best customer service software and support tools in 2025 - Zapier](https://zapier.com/blog/best-customer-support-apps/)[What Are the Best Customer Support Tools for Businesses in 2025 ...](https://www.usepylon.com/blog/customer-service-software) | Free tier available; $800/month for some plans[Top 10 Customer Service Chatbots for 2025 - ProProfs Chat](https://www.proprofschat.com/blog/best-customer-service-chatbots/) | | **Pylon** | B2B/SaaS omnichannel support | Slack/Teams integration, AI automation, 4.9/5 G2 rating, 23% faster resoluti [...]
[...] Free tier available; $800/month for some plans[Top 10 Customer Service Chatbots for 2025 - ProProfs Chat](https://www.proprofschat.com/blog/best-customer-service-chatbots/) | | **Pylon** | B2B/SaaS omnichannel support | Slack/Teams integration, AI automation, 4.9/5 G2 rating, 23% faster resolutions[What Are the Best Customer Support Tools for Businesses in 2025 ...](https://www.usepylon.com/blog/customer-service-software) | $59/seat/month[What Are the Best Customer Support Tools for Businesses in 2025 ...](https://www.usepylon.com/blog/customer-service-software) | | **Freshdesk** | Ticket management | Omnichannel ticketing[The best customer service software and support tools in 2025 - Zapier](https://zapier.com/blo [...]
[...] st-customer-service-chatbots/) | | **Pylon** | B2B/SaaS omnichannel support | Slack/Teams integration, AI automation, 4.9/5 G2 rating, 23% faster resolutions[What Are the Best Customer Support Tools for Businesses in 2025 ...](https://www.usepylon.com/blog/customer-service-software) | $59/seat/month[What Are the Best Customer Support Tools for Businesses in 2025 ...](https://www.usepylon.com/blog/customer-service-software) | | **Freshdesk** | Ticket management | Omnichannel ticketing[The best customer service software and support tools in 2025 - Zapier](https://zapier.com/blog/best-customer-support-apps/)[Top 10 Customer Service Software Solutions for 2025 | ProValet](https://www.provalet.io/knowledge-base/top-10-cu [...]