AICW AI Chat Watch

AI Mentions & Sources Report for Customer Support

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About usepylon.com (Developer Tools)

This page provides details about usepylon.com (Developer Tools) which was ranked #51 out of 133 in the list of sources (15 citations (0.5% share)) in answers from AI models (Perplexity Sonar (with search) (latest)) when they were asked the following 1 question: "What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, HubSpot Service Hub +6 more.

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Used by AI Models

Model Voice Position Citations
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Pages from usepylon.com (1 link)

URL Path Citations Position
/blog/customer-service-software 15 3

Brands Referenced By This Website (11 brands)

Brand Voice Mentions
Zendesk Zendesk 100% 22
Intercom Intercom 41.1% 19
Freshdesk Freshdesk 17.6% 8
Salesforce Service Cloud Salesforce Service Cloud 16.5% 7
Help Scout Help Scout 14.9% 9
HubSpot Service Hub HubSpot Service Hub 11.8% 6
Gorgias Gorgias 8% 7
Tidio Tidio 4.5% 6
Zoho Desk Zoho Desk 3.8% 4
Richpanel Richpanel 0.6% 8
Re:amaze Re:amaze 0.1% 2

Citations from AI Responses

Perplexity Sonar (with search) (latest) (5 citations)

What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.

[...] ware-solutions-for-2025) | Not specified in results | | **Intercom** | Premium AI-powered experience | Advanced AI chatbots, multimodal understanding, voice support, automation[The best customer service software and support tools in 2025 - Zapier](https://zapier.com/blog/best-customer-support-apps/)[What Are the Best Customer Support Tools for Businesses in 2025 ...](https://www.usepylon.com/blog/customer-service-software) | $29/seat/month[What Are the Best Customer Support Tools for Businesses in 2025 ...](https://www.usepylon.com/blog/customer-service-software) | | **HubSpot Service Hub** | CRM integration | Shared inboxes, AI features, data consolidation across products[The best customer service software and supp [...]

usepylon.com/blog/customer-service-software December 30, 2025

[...] anding, voice support, automation[The best customer service software and support tools in 2025 - Zapier](https://zapier.com/blog/best-customer-support-apps/)[What Are the Best Customer Support Tools for Businesses in 2025 ...](https://www.usepylon.com/blog/customer-service-software) | $29/seat/month[What Are the Best Customer Support Tools for Businesses in 2025 ...](https://www.usepylon.com/blog/customer-service-software) | | **HubSpot Service Hub** | CRM integration | Shared inboxes, AI features, data consolidation across products[The best customer service software and support tools in 2025 - Zapier](https://zapier.com/blog/best-customer-support-apps/)[What Are the Best Customer Support Tools for Businesses in 202 [...]

usepylon.com/blog/customer-service-software December 30, 2025

[...] 25 ...](https://www.usepylon.com/blog/customer-service-software) | | **HubSpot Service Hub** | CRM integration | Shared inboxes, AI features, data consolidation across products[The best customer service software and support tools in 2025 - Zapier](https://zapier.com/blog/best-customer-support-apps/)[What Are the Best Customer Support Tools for Businesses in 2025 ...](https://www.usepylon.com/blog/customer-service-software) | Free tier available; $800/month for some plans[Top 10 Customer Service Chatbots for 2025 - ProProfs Chat](https://www.proprofschat.com/blog/best-customer-service-chatbots/) | | **Pylon** | B2B/SaaS omnichannel support | Slack/Teams integration, AI automation, 4.9/5 G2 rating, 23% faster resoluti [...]

usepylon.com/blog/customer-service-software December 30, 2025

[...] Free tier available; $800/month for some plans[Top 10 Customer Service Chatbots for 2025 - ProProfs Chat](https://www.proprofschat.com/blog/best-customer-service-chatbots/) | | **Pylon** | B2B/SaaS omnichannel support | Slack/Teams integration, AI automation, 4.9/5 G2 rating, 23% faster resolutions[What Are the Best Customer Support Tools for Businesses in 2025 ...](https://www.usepylon.com/blog/customer-service-software) | $59/seat/month[What Are the Best Customer Support Tools for Businesses in 2025 ...](https://www.usepylon.com/blog/customer-service-software) | | **Freshdesk** | Ticket management | Omnichannel ticketing[The best customer service software and support tools in 2025 - Zapier](https://zapier.com/blo [...]

usepylon.com/blog/customer-service-software December 30, 2025

[...] st-customer-service-chatbots/) | | **Pylon** | B2B/SaaS omnichannel support | Slack/Teams integration, AI automation, 4.9/5 G2 rating, 23% faster resolutions[What Are the Best Customer Support Tools for Businesses in 2025 ...](https://www.usepylon.com/blog/customer-service-software) | $59/seat/month[What Are the Best Customer Support Tools for Businesses in 2025 ...](https://www.usepylon.com/blog/customer-service-software) | | **Freshdesk** | Ticket management | Omnichannel ticketing[The best customer service software and support tools in 2025 - Zapier](https://zapier.com/blog/best-customer-support-apps/)[Top 10 Customer Service Software Solutions for 2025 | ProValet](https://www.provalet.io/knowledge-base/top-10-cu [...]

usepylon.com/blog/customer-service-software December 30, 2025