AICW AI Chat Watch

AI Mentions & Sources Report for Customer Support

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About Zoho Desk (organization,product)

This page provides details about Zoho Desk (organization,product) which was ranked #13 out of 72 in the list of brands (4 mentions (3.8% share)) in answers from AI models (Perplexity Sonar (with search) (latest), Anthropic Claude Sonnet (latest), OpenAI ChatGPT Latest) when they were asked the following 1 question: "What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space." on Dec 30, 2025 by AI Chat Watch.

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Mentions

Mentions by AI Model

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Source Links

URL Mentioned By
zoho.com zoho.com/desk
Anthropic Claude Sonnet (latest) OpenAI ChatGPT Latest
zapier.com zapier.com/blog/best-customer-support-apps
Perplexity Sonar (with search) (latest)
provalet.io provalet.io/knowledge-base/top-10-customer-service-software-solutions-for-2025
Perplexity Sonar (with search) (latest)
usepylon.com usepylon.com/blog/customer-service-software
Perplexity Sonar (with search) (latest)
proprofschat.com proprofschat.com/blog/best-customer-service-chatbots
Perplexity Sonar (with search) (latest)
thecxlead.com thecxlead.com/tools/best-customer-support-software
Perplexity Sonar (with search) (latest)
proprofsdesk.com proprofsdesk.com/blog/customer-service-automation-software
Perplexity Sonar (with search) (latest)

Citations from AI Responses

What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.

[...] ovalet.io/knowledge-base/top-10-customer-service-software-solutions-for-2025) | Not specified | | **Help Scout** | Team collaboration | Email integration[The best customer service software and support tools in 2025 - Zapier](https://zapier.com/blog/best-customer-support-apps/) | Not specified | | **Zoho Desk** | AI features (Zia AI) | Answer Bot, reply assistant, content generator[The best customer service software and support tools in 2025 - Zapier](https://zapier.com/blog/best-customer-support-apps/)[44 Best Customer Support Software of 2025 - The CX Lead](https://thecxlead.com/tools/best-customer-su [...]

December 30, 2025

[...] ustomer-support-apps/), [HubSpot Service Hub](https://zapier.com/blog/best-customer-support-apps/), [Pylon](https://www.usepylon.com/blog/customer-service-software), [Freshdesk](https://zapier.com/blog/best-customer-support-apps/), [Help Scout](https://zapier.com/blog/best-customer-support-apps/), [Zoho Desk](https://zapier.com/blog/best-customer-support-apps/), [ProProfs](https://www.proprofschat.com/blog/best-customer-service-chatbots/), [Salesforce Service Cloud](https://zapier.com/blog/best-customer-support-apps/). ### Top Companies and Service Providers Outsourcing leaders focus on AI-human hybri [...]

December 30, 2025

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