AI Mentions & Sources Report for Customer Support
This page provides details about proprofschat.com (Forums) which was ranked #60 out of 133 in the list of sources (11 citations (0.3% share)) in answers from AI models (Perplexity Sonar (with search) (latest)) when they were asked the following 1 question: "What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, HubSpot Service Hub +6 more.
| Model | Voice | Position | Citations |
|---|---|---|---|
|
|
{{ getInfluenceForBot(bot.id) }} | {{ getPositionForBot(bot.id) }} | {{ getMentionsForBot(bot.id) }} |
| URL Path | Citations | Position |
|---|---|---|
| /blog/best-customer-service-chatbots | 11 | 4 |
| Brand | Voice | Mentions |
|---|---|---|
|
|
100% | 22 |
|
|
41.1% | 19 |
|
|
17.6% | 8 |
|
|
16.5% | 7 |
|
|
14.9% | 9 |
|
|
11.8% | 6 |
|
|
8% | 7 |
|
|
4.5% | 6 |
|
|
3.8% | 4 |
|
|
0.6% | 8 |
|
|
0.1% | 2 |
What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] s[The best customer service software and support tools in 2025 - Zapier](https://zapier.com/blog/best-customer-support-apps/)[What Are the Best Customer Support Tools for Businesses in 2025 ...](https://www.usepylon.com/blog/customer-service-software) | Free tier available; $800/month for some plans[Top 10 Customer Service Chatbots for 2025 - ProProfs Chat](https://www.proprofschat.com/blog/best-customer-service-chatbots/) | | **Pylon** | B2B/SaaS omnichannel support | Slack/Teams integration, AI automation, 4.9/5 G2 rating, 23% faster resolutions[What Are the Best Customer Support Tools for Businesses in 2025 ...](https://www.usepylon.com/blog/customer-service-software) | $59/seat/month[What Are the Best Customer S [...]
[...] er-support-apps/)[44 Best Customer Support Software of 2025 - The CX Lead](https://thecxlead.com/tools/best-customer-support-software/) | Not specified | | **ProProfs Help Desk/Chat** | AI-assisted support and 24/7 chatbots | Ticket summaries, intent detection, 40% ticket reduction, CRM integrations[Top 10 Customer Service Chatbots for 2025 - ProProfs Chat](https://www.proprofschat.com/blog/best-customer-service-chatbots/)[10 Best Customer Service Automation Software for 2025](https://www.proprofsdesk.com/blog/customer-service-automation-software/) | Free/single user; $19.99/user/month[Top 10 Customer Service Chatbots for 2025 - ProProfs Chat](https://www.proprofschat.com/blog/best-customer-service-chatbots/)[10 Bes [...]
[...] grations[Top 10 Customer Service Chatbots for 2025 - ProProfs Chat](https://www.proprofschat.com/blog/best-customer-service-chatbots/)[10 Best Customer Service Automation Software for 2025](https://www.proprofsdesk.com/blog/customer-service-automation-software/) | Free/single user; $19.99/user/month[Top 10 Customer Service Chatbots for 2025 - ProProfs Chat](https://www.proprofschat.com/blog/best-customer-service-chatbots/)[10 Best Customer Service Automation Software for 2025](https://www.proprofsdesk.com/blog/customer-service-automation-software/) | | **Salesforce Service Cloud** | Full-scale ecosystem | Enterprise scalability[The best customer service software and support tools in 2025 - Zapier](https://zapier.com [...]
[...] live chat/ticketing), Wonderchat (simple chatbots)[The best customer service software and support tools in 2025 - Zapier](https://zapier.com/blog/best-customer-support-apps/)[What Are the Best Customer Support Tools for Businesses in 2025 ...](https://www.usepylon.com/blog/customer-service-software)[Top 10 Customer Service Chatbots for 2025 - ProProfs Chat](https://www.proprofschat.com/blog/best-customer-service-chatbots/). Official sites: [Zendesk](https://zapier.com/blog/best-customer-support-apps/), [Intercom](https://zapier.com/blog/best-customer-support-apps/), [HubSpot Service Hub](https://zapier.com/blog/best-customer-support-apps/), [Pylon](https://www.usepylon.com/blog/customer-service-software), [Freshdes [...]
[...] blog/best-customer-support-apps/), [Pylon](https://www.usepylon.com/blog/customer-service-software), [Freshdesk](https://zapier.com/blog/best-customer-support-apps/), [Help Scout](https://zapier.com/blog/best-customer-support-apps/), [Zoho Desk](https://zapier.com/blog/best-customer-support-apps/), [ProProfs](https://www.proprofschat.com/blog/best-customer-service-chatbots/), [Salesforce Service Cloud](https://zapier.com/blog/best-customer-support-apps/). ### Top Companies and Service Providers Outsourcing leaders focus on AI-human hybrids, omnichannel, and industry-specific expertise (e.g., fintech, gaming, eCommerce): - **Hugo**: Digital-native support for startup [...]