AICW AI Chat Watch

AI Mentions & Sources Report for Customer Support

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About Fin by Intercom (organization,product)

This page provides details about Fin by Intercom (organization,product) which was ranked #59 out of 175 in the list of brands (4 mentions (0.4% share)) in answers from AI models (Anthropic Claude Sonnet (latest), Google Gemini Flash (latest)) when they were asked the following 3 questions: "What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.", "If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.", "What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch.

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Mentions

Mentions by AI Model

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Source Links

URL Mentioned By
Anthropic Claude Sonnet (latest)

Citations from AI Responses

What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.

[...] ustomer experience platform (founded by Bret Taylor) 31. **Klaus** - [https://www.klausapp.com](https://www.klausapp.com) - Quality assurance for customer support 32. **Fullview** - [https://www.fullview.io](https://www.fullview.io) - Cobrowsing and session replay for support teams 33. **Fin by Intercom** - [https://www.intercom.com/fin](https://www.intercom.com/fin) - AI customer service bot powered by GPT-4 ## Industry Experts & Thought Leaders ### Individuals 34. **Shep Hyken** - [https://hyken.com](https://hyken.com) - Customer service expert and keynote speaker 35. **Jeanne Bliss* [...]

December 30, 2025